MyGermany has a rating of 4.2 stars from 246 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyGermany most frequently mention customer service, perfect condition, and shipping costs. MyGermany ranks 8th among Mail Forwarding sites.
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The degree of assistance is outstanding! Any questions you may have regarding package consolidation, shipping, or packing are always welcome to their help.Their help allowed A to build many ships without any issues at all.My questions and requests were handled politely and promptly by customer service.
I had a package shipped to them to be forwarded, for over two weeks I received almost no response from them. When they finally got back to me they wanted 1500 euro to ship my package! They took so long to get back to me I was not able to send this package for a refund. They dont respond to Emails or phone calls. I dont know if this is a scam to steal people packages or they are simply going out of business, but I personally lost 850 euro...
Using them for years and cannot be more satisfied. Thanks, lots of helpful people! Good old Germany:-)
Thanks for your fast handling of my stuff. Much appreciated
Best Service around EU and outside. Perfect support and quick shippings and affordable prices. Good luck in Business
We are very happy with myGermany GMBH's services, and can warmly recommend them.
We ship pallets and single parcels within Germany.
We couldn't imagine the difficulty of large appliance forwarding from oversea. MyGermany can do it excellently!
Dear myGermany,
Please forgive in advance for writing this opinion, but unfortunately I am forced to do so, because info.mygermany.com does not provide any specific information on my case.
Namely - three weeks ago you received my package. Your customer service asked me to upload documents to Dropbox, which I did the same day. Since then, on November 5, I have been waiting for your company to check these documents and allow my parcel to be redirected to my address.
I am very sorry for that because you seemed to be pioneers when it comes to forwarding service in Germany, so I did not expect such problems with such a trivial matter as checking some screenshots and pdfs.
The cup of bitterness was shed by the fact that one of your employees (Lisa), who deals with customer service, promised me that the matter would be clarified to the maximum. November 13, which turned out to be, of course, a total lie and a false promise. I understand that I am not a unique snowflake for which you are able to give up all your work, although THREE WEEKS - and the number of days keeps growing - it seems to me to check a few screens is a disastrous result.
If someone who is responsible for employees picks up this review - please try to do something about it. I am at the moment when I am ready to get in the car and come to Weimar to explain this matter in person, and the road from Szczecin to Weimar is not long.
However, if I hear again that it's all because of a virus, and then that your employees were on vacation - and hence the delays - I assure you, dear myGermany, that I will not have to take the case to court because you are in possession of my personal data and the package with equipment I bought for my company that is worth a lot of money.
I am waiting for your reply - here or my private e-mail, which your customer service is sure to know well and this time I advise you to not ignore it.
King Regards,
Lukasz Jarych
My business relies totally on mygermany and they have grrat customer support. I rrcommend it to any person living outisde RU
Best Company to deal with, professional, and efficient,
Fast deliveries, Smooth processing and efficient management
Thanks.
Ich bin extrem begeistert: hatte eine hübsche Tasche entdeckt, die nur innerhalb Deutschlands versandt wurde: nun habe ich selbst eine myGermany-Adresse. Schneller günstiger Versand per Fedex. Extrem netter Support von Dora per WhatsApp: hatte Anfangs ein paar Fragen. Gerne wieder. Danke Dora
Products used:
Bag
Basta entrare in questa agenzia per trovare persone serie e competenti. Io e mia moglie siamo stati assistiti fin dal primo giorno e per tutta la trattativa. Gentili e competenti nel settore.
Danke Kamrul:-)
Nur ein ekelhafter Service! Du solltest besser in diesem Büro herumgehen! Es fühlt sich an, als ob der Support einmal pro Woche reagiert. Alles ist SEHR LANGSAM UND TEUER!
Hi Master F, we are not able to match you to any of the shipment. Please respond here with any reference numbers that we can check your case!
International Mail & Package Forwarding Service from Germany. We provide you a German Shipping Address and outstanding Mail & Package Forwarding Service!
Danke Christian:-)