MyGermany

Outstanding service beyond description! I was instructed to pay for the parcel to be sent to me in an email that I received shortly after my parcel arrived in Germany, where I had tracked it. Extremely trustworthy, affordable, and productive. I heartily endorse myGermany!

Outstanding encounter and client support I decided to order something from tally weijl and have it shipped to my Germany in spite of the other unfavorable reviews. They provided excellent customer service, communicated with me via WhatsApp, and expeditiously shipped my order. In a matter of days, it reached the UK! Excellent service; I will definitely use it again.

I have used their service on numerous occasions and have always been pleased with their high standards and customer relations. I look forward to using them for many more shipments in the future. I heartily endorse.

Exceptionally good service! I tracked my package to Germany, and soon after it got there, I got an email telling me that I needed to pay to have it sent to me. Incredibly efficient, reliable, and fairly priced. MyGermany is highly recommended!

From admirable to outstanding I have used Germany for many years, but I now only shop once or twice a year because the EUR has grown significantly in value relative to my home currency. Regardless, I always receive excellent service. They went one step farther now, though! Johanna was a huge help to me today with the chat feature. I discovered that my free membership did not permit me to combine two incoming packages, which was something I wanted to do. For those who aren't regular users of their service, I proposed that Germany consider offering a pay-per-use option. I would be more than willing to pay for the service only when I utilize it.

I was in a contI appreciate Mrs. Dora's help in getting my password back and gaining access to my Germany account.Respond to the MYGERMANY Service via chat.
I spoke with a customer service representative from Germany via chat, and Dora helped me. I appreciated her support and found her to be very professional.
I appreciate Mrs. Dora's help in getting my password back and gaining access to my Germany account.

For a number of years, I have shipped my goods from Germany to my home using this company's services. It is a trustworthy business with excellent client support. Everything has always arrived on schedule and in good packaging; I have never had a single delivery missing. My current issue (which was entirely my fault) was fixed thanks to the prompt, kind assistance of Dora from customer support. MyGermany comes highly recommended.

Positive 3+ years Experience. I have been using this service for more than 3 years, as well a few others. To ship from Germany to South Pacific Islands near Australia. I have found myGermany.com offers the best service and shipping fees. No place is perfect, however my experience with shipping and customer service has been very good over the past 3+ years.If I was to give any negative, it would be that at times when a change or update needs to take place for something to change regarding a value or customs id it may take 1-3 days for the matter to be corrected. myGermany.com is a very good service and they work hard to meet your needs as well comply to shipping rules. I have and do recommend their services. And rates are about the best in the business of shipping.using FedEx, DHL,UPS and USPS.

The level of service is excellent! They are always willing to assist with inquiries about packing, shipping, or package consolidation.With their assistance, A was able to build numerous ships and experienced no problems.Customer service responded to my inquiries and requests in a timely and courteous manner.

The customer service of MYGERMANY is consistently quick and simple. I have never seen a company provide better customer service than this one, hands down. Particularly helpful and kind is Dora from myGermany support.

It was my only option at the time, so I was hesitant, but this service is great. It was really simple to use, even though it costs a little extra to have it shipped to them. Many thanks

Excellent experience and customer service Despite the other negative reviews, I went ahead and ordered something from tally weijl and had it sent to myGermany. Their customer service and communication via whatsapp was brilliant and they shipped my order for me very quickly. It arrived in the UK within days! Really good service and would definitely use again.

I have been using them since 2022 and they have been a life saver. I love the clothes from this one company that only ship within he US so being able to use MYG to get items I buy form the company in question is great. The service is quick, I can always get a reply on a query and the shipping options are really reasonable. I would 100% recommend this company to anyone looking to get items shipped from Germany based companies that do not currently ship to the U.K

I recently discovered the most stunning crossbody bag during my holiday in Germany and it was love at first sight! The eye-catching design and impeccable style of the bag captured my attention immediately. Unfortunately, my excitement was dampened when I realized the brand didn't ship to Singapore. Thankfully, Mygermany came to my rescue and made it possible for me to get my hands on this dream bag. Their seamless global shopping assistance was a game-changer, and I can't thank them enough for helping me bring this beautiful accessory into my collection. Mygermany truly made my bag dreams a reality and I couldn't be more thrilled with the outcome.

Absolutely fantastic service! I tracked my parcel to myGermany and shortly after it arrived there I received an email I was directed to pay for it to be sent on to me. Very reasonably priced, trustworthy and incredibly efficient. I highly recommend myGermany!

I was happy with the options available for shipping to Thailand. I have opted for the cheapest budget option several times now and although a bit slower there have been no issues.

This is from Maldives. MyGermany is best freight forwarding company in the world. I am a member of myGermany almost 10 years before. I did not find any troubles from myGermany over the past 10 years. Their customer service and package handling are excellent. They are more than honest to customers. When I ask help from chat and management they are always helping me and find me the best solution. If you want choose a freight forwarding address. Please choose myGermany. They will give you best service. Please trust my reviews. MyGermany and Johanna and management, myGermany chat team are the best for us. They will never ever regret their customers neither disappointed ever. Trust me. MyGermany chat team is the best support team in the world coming from a company. There is a lady name who working at chat support. Name is Johanna. She is most caring and most kind lady in the chat as well. If you reaching out this lady from chat, make sure you will get perfect solution what you are looking for from this lady. Recently Miss Johanna from chat have been resolved my case.I am truly very proud of her. Thank so much for you excellent customer care service, Madam Johanna

Best services ever! They were very helpful with my needs through whatsapp. I had troubble getting my discount and credit where they understand my situation and helped me out smoothly. Thank you!

Would order again! Am very very very satisfied with their service and happy to have dealt with them, i ordered my shipment in 8th of august and received it in 20 august, to be honest it took a longer time at the mygermany facility than for it to be shipped to me it took like 4 days, and i didn't have to pay any more fees but for fedex i paid them like 10USD amount of tax
طلبت من أمريكا للسعودية و ما قصروا معي ابدا الشحن كان سعره ثلاثين دولار و ما كان فيه اي ضرايب الا من fedex

As a customer of over 5 years I would like to recommend MYGERMANY to anyone interested to work with a professional, efficient and trustworthy forwarder. MYGERMANY have answered all my questions in less than 24 hours. Their service is irreproachable, the packing is excellent, and the dialogue with any member of their team helps solve any misunderstandings. I really appreciate working with them, and I recommend this company with all my heart.

This service is the real deal, I was apprehensive but it was my only option at the time, of course you pay a little bit more with having it shipped to them but was incredibly easy. Thanks

I'm very worried because MyGermany holding my package pSD******* without any reason, I paid for shipping one week ago, 82,58€ and uploading here picture of payment to prove my true experience with them

They opened my package, and now they don't ship it to me, they just keep my expensive items
They receiving my emails and messages, but they decided to completely ignore me and my questions
I actually don't know what to think, or what to do, I'm very nervous, I don't understand, why they just don't reply 😰

I'm going to submit online criminal complaint report internetwache in German police
This review will be updated if they ever reply and ship me my items

I have had mixed experiences in the past years. The MyGermany team managed several packages without any issues. Now, they have crushed the good image. I have ordered a phone. It has arrived at MyGermany. I have paid a high amount for the shipping. They shipped it by FedEx, and several days later, the courier handed over an empty box to me. I complained about the issue at MyGermany and my local FedEx office, where they told me that MyGermany should send an official complaint. I offered all the necessary information to them. Nothing happened for weeks. I inquired to get an update. No reply from MyGermany. I got the feeling that the phone was stolen at MyGermany, and it would be against the business to investigate, or they would know it. I will probably initiate a legal process to settle the issue, and I will request help from FedEx since it is also about their reputation. I'm sorry to experience this from a good service provider.