MyHeritageReviews 5,560

MyHeritage has enabled me to go as far back as 870 A. D./C. E. I enrolled in two different DNA sites (one that goes 10s to 100s of thousands years in the past BY DNA) and MyHeritage. Both concluded that I was not as "Irish" as I thought. I had been going off of recent name only. With all the wars that occurred in Europe over the years, it would be hard to determine country heritage since even the boundaries and countries have changed often. I have been please with MyHeritage and even upgraded my account. PERSONALLY I ran into a problem with the "health" aspect because of trying to activate the health portion. I have had many relatives die from cancer, which included my father. To activate my health portion, I needed to list what kind of cancer to continue. My father died from colon cancer but for my uncles and aunts, their cancers weren't listed and I couldn't continue with the activation. I would have given a higher rating except for the problem I had with the health aspect.

I needed to find my great grandparents & so on, on paternal & maternall side! My Great Grandfather Duvid was the Kosher Butcher in Poland before being murdered in The Holcaust! My father Fiszel was The Longest Recorded Survivor of The Holocaust in The World having taken his father's place on The Transport List in! 940! I was on BBC1 talking about him & the demise of his Family.My mum's parents came over from Poland to escape The Pogroms & my eldest Aunt was born in London in 1914! Looking forward to getting the Results! Larry Lisner

Good afternoon, I want to congratulate you for such an excellent job, it seems incredible to me to be able to gather a great family in one place and all with the help of you, we are very happy with the tree and we hope that you will continue collaborating with us as until now. Thanks a lot.

Hallo,
Ich hatte eine wirklich nette Begegnung der freundlichen Art:)
Leider ist die Kommunikation immer englisch, doch bisher hatte ich keine Nachteile dadurch, konnte gerade so radebrechen (im Alter von 60J). Ich hatte ein Sonderangebot gekauft - 50% Rabatt für das ganze Jahr. Aber irgendwie klappte die Bezahlung nicht. Nach Kontakt per Mail erfolgte ein Rückruf und - nach Rücksprache mit der Chefabteilung - wurde mir das Angebot verkauft. 100% könnte ich mir nicht leisten, somit bin ich sehr froh, dass ich wieder ein Jahr weiter forschen kann - ich suche noch immer meine Tante, die im Krieg verschollen war. Liebe Grüße an das Team und alle Familienforscher*innen. Bleibt behütet und gesund, Andrea aus Berlin

Bottom line first: The MyHeritage company offers shoddy results for the cheapest plans, so don't bother, if that's what you're considering. I do not appreciate the "upgrade for better results" games. You can map out your own chart just as easily and for free. I signed up for the trial, but I had to supply names of family beyond my parents generation, or else there were no results. I chose to cancel 5 days prior to trial ending because I wasn't getting anything out of it, but ended up being charged anyway. I realized the amount came out of my account at the beginning of the COVID-19 orders and had other things more pressing to address. So while stuck at home, I decided to give it another try as perhaps I missed something, but no. Shoddy and disappointing.

I let my DNA being tested by MyHeritage and 3 other companies. Only at MyHeritage I turned out to have many Dutch matches. To my great satisfaction and joy two of these were the starting point to finally identify the formerly unknown father of my grandfather! For this porpuse I also built a large tree and my experience is that this is very easy to do. Many smart matches were very helpful. And I could visit a number of newly found family members.
Once I made a long telephone call with the help desk about the privacy of the DNA results. This was because a person I would like to test was very suspicious so I wanted to know more details from MyHeritage. Although I know the misuse of DNA-results for commercial ends is currently a matter of debate, the help desk convinced me that there is no reason to distrust MyHeritage in this respect.
I watched a MyHeritage webinar by Els Leijs on family search which was really informative. Her work is very important for those who deeply suffer because of an unknown father or mother or other family member. Every DNA sample tested helps to be successful in such research.
Finally the help desk helped me several times and explained me what I wished to know. Summarizing I have to say that MyHeritage provides me a wonderful way to discover my family!

Envié un mensaje a MyHerytage, para pedir información sobre un producto solicitado. La respuesta ha sido rápida, amable, clara y efectiva.
Gracias por la atención.

I discovered MyHeritage and signed up for a two week trial. I mistakenly remembered this as a 4 week trial and so found myself billed for a year at a particular time of not intending that, and more importantly in a financial situation where I could not afford the fee. I relayed this to MyHeritage Support who immediately were decent enough to reverse the charge. I was very impressed because it leaves one with a good feeling about a service which t I feel at another time, I will subscribe to. When you start doing family tree work its good to know the Services you can rely on, and MyHeritage is one of those. Mary B

I had a problem, called the MyHeritage number, waited online, then was disconnected multiple times. So, I wrote a letter explaining my situation. I received a response from Daniel as to what to do, unfortunately, it didn't solve my problem. So emailed Daniel and he replied with a response that solved my problem. Can't thank Daniel enough.
I do understand that the Corona Virus has changed the way businesses work but very happy that Daniel came to my rescue. Thank you and be safe. Steven Hammill i.d. *******