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MyHeritage

Overview

MyHeritage has a rating of 4.3 stars from 4,510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyHeritage most frequently mention family tree, customer service and support team. MyHeritage ranks 1st among Genealogy sites.

This company responds to reviews on average within 4 days
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How would you rate MyHeritage?
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GB
1 review
0 helpful votes
Follow Bobbie J.
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This is such a great site for family history research. I love receiving hints from other users' family trees who are related to me, even if it's a far distant relationship. It all helps to fill in the gaps in my own knowledge. It's fabulous to see my tree growing so many branches!

Date of experience: February 13, 2025
GB
1 review
0 helpful votes
Follow Andrew C.
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I enjoy spending hours sifting through many the suggested members of my ancestors. It keeps me off other social media sites, lol. Over a few years I have grown my family tree to be many thousands of people now.

Date of experience: March 5, 2025
GB
1 review
0 helpful votes
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Finding my ancestors
February 14, 2025

Easy to set up your family tree and plenty of matches arrive via email, not always connected to your family so you have to be a little careful. Certainly helped me grow my tree, expanding every day with new far distant relatives.

Date of experience: February 14, 2025
Arizona
1 review
0 helpful votes
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One glitch
March 8, 2025

Some of the screens don't totally load large enough to see them. One can not expand the margins either. And the family tree options are tad frustrating. The fan option with the hand...awful, that grab and release is annoying. I find clicking on the BACK arrow does not take me to the previous screen, but another screen. I would like to be able to move between screens without having to start the 'selected option', all over again.

Date of experience: March 8, 2025
Australia
1 review
0 helpful votes
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Benefits of My Heritage experince.
February 20, 2025

Since joining My Heritage, the information I have obtained regarding my past family members and ancestry has been more than I could have imagined going back almost 30 generations. Even though it can be addictive, it is also most rewarding and valuable for future interested generations to have at hand and explore..

Date of experience: February 20, 2025
KR
1 review
0 helpful votes
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My family
April 14, 2025

Thanks to the information on MyHeritage, I was able to thoroughly research my maternal family history. I have been doing research with MyHeritage for over 2 years, it has been a wonderful period full of discoveries. Professional data, contact with people researching their roots from practically all over the world, the database is constantly updated.

Date of experience: April 14, 2025
Australia
1 review
0 helpful votes
Follow Dianne C.
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My DNA had very strange results, at odds with my 40 years of research. To help me, Myheritage gave DNA tests to my half brother and children. Once the results arrived, knowing how stressed I was, they contacted me, helped find my birth father's family, and paid for me to meet my unexpected family.I can't set date below but it was around 2018.

Date of experience: February 13, 2025
Australia
1 review
0 helpful votes
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Request for feedback on My Heritage
March 7, 2025

In a nutshell, it works well. Value for money, maybe a 7 out of 10, after a while I found I would need additional add ons like Newspapers to get the full picture which incur extra fee's. To create the basic tree My Heritage works very well, to add all the leaves takes much longer and needs more $$$ spent. Starting from scratch the building of a family tree can be a rewarding experience, as you get deeply involved this site has some limitations, still I consider it a useful site to be connected with.

Date of experience: March 7, 2025
Czechia
1 review
0 helpful votes
Follow Ivan B.
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I have the following problems: In family trees, there are for example two (or more) different dates of birth/marriages or deaths. It's not possible to enter them into the family tree until they are verified in the registry record.
In the case of additional children and siblings that I don't want to include further in the family tree, I miss the option to mention them in a note, so that they would be visible but not subject to Smart/Record Matches searches.
If I make a mistake by accident and assign a person to someone else or if some person is accidentally listed twice, then it's very difficult to fix this error.

Date of experience: March 1, 2025
Utah
1 review
0 helpful votes
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I like MyHeritage
February 15, 2025

MyHeritage is a wonderful experience. I like the weekly suggestions with newspapers, finds, and etc. Sometimes they come faster than I have the time to look at all of them, but when I get a chance the hints are helpful and appreciated.

Date of experience: February 15, 2025