Overview
MyPerfectResume has a rating of 4 stars from 25,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPerfectResume most frequently mention customer service, great experience and cover letter. MyPerfectResume ranks 1st among Career Advice sites.
Not as user friendly as I hoped. A little confusing about how to import tips into different Job Descriptions on Resume. Also looking for ways to condense Resume and use past skills that apply to a position, which I do not have current experience.
This resume builder is absolutely amazing. It is super easy and very helpful through out the prowess of building it. I got a job 3 days after sending it out. Customer service was the best I've ever had and I would highly recommend this site to everyone!
Hi Bobbyandcheyenne, thank you for that 5 star rating! We are glad that you loved our products and customer service experience. If you need anything else, just contact us, we got your back! Thanks!
I'm getting back into the work force and found for the job that I'm looking for it was a perfect fit. It was super easy to navigate and I had no issues putting together my cover letter and resume. I would use this service again without hesitation.
Thank you for the awesome review and for letting us know that you landed a job, that’s terrific news, Robin! Wishing you the best of luck in your career!
You advertised free templates and then intentionally wait to the end after investment of a great deal of time and energy before you announce that there will be a charge. I would have preferred honesty and transparency. It would get you more customers than bait and switch.
Hey, Joan
We appreciate you sharing your thoughts, however, we'd like to take this chance to clarify some misinformation about our products and services.
We are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Poor customer service. The two reps I spoke to could hardly understand or speak English. The resume I created and downloaded was not able to be reformatted through traditional means with standard word processing software. Rep would not cancel my account. Still charged me for a garbage template that isn't even usable. STAY AWAY from this site if you want to do any customization to your resume.
UPDATE:
After about 5 different calls (And the company representative on here (Laura)), They finally refunded and canceled my account. This was terribly difficult. Laura replied attempting to help me with the situation, then after I told her about what happened, she just stopped replying. I would bump my review up to 1.5 stars if I could since the issue finally is resolved, but they definitely did NOT make it easy.
Hi Christopher,
Thank you for sharing your experience with us, Christopher. We strive to deliver A+ customer service and apologize for a not-so-great experience. Shortly, you will receive a direct message so we can look into this situation for you. We’ll be in touch soon! Thanks again.
My Perfect Resume is a valuable tool when it comes to updating a resume. The site provides an organized platform to easily upload work experience while offering copy recommendations. My updated resume reads current and fresh. I feel confident submitting for potential job opportunities.
Thank you for sharing your feedback and for giving us a good review.
I was so grateful for the online technical support when doing my CV. Not only was I given IT support but also creative formatting and suggestions as to my CV contents.
Sometimes, doing a CV is so personal and one is so close to the information that an objective point of view from someone who doesn't know you is invaluable. This is where MyperfectCV.co.uk was brilliant. I would thoroughly recommend them, I am known as a perfectionist and for me to say this stands for a great service. Thank you to the team.
Hi Mary,
We are excited that you were pleased with our Customer Service. Our agents strive to provide a top-notch service every time. Thanks for your feedback, it's very important for us.
Best regards,
MyPerfectResume
Do not use this service! Once they get your credit or debit card info you are doomed. I was billed 35.80 for months without notification. This company is very misleading with their terms of service. These lowlifes thrive on the fact that they can slide their exorbitant fees past you and make a killing before you notice. Is it legal... yes... is it ethical... HELL NO! The product is actually decent but not worth the money or headache that comes with giving these vultures your credit/debit info. I do not recommend this to anyone
Hi Mo,
I’m very sorry that you have had this experience with our service. Our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Also, as an international company, MyPerfectResume processes payments from all over the globe through our e-commerce provider located in the UK. Some banks may charge international transaction fees.
Once the subscription has been cancelled, you will no longer be billed any further. Please contact me directly with the email address you used to create your account or the last 4 digits of the card that was billed and card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com.
Best regards,
Anna
MyPerfectResume
I use MyPerfectResume to create excellent resumes that will enhance my ability to obtain a job that fits my qualifications and skills. It is an awesome resource to have and the staff are very well informed and knowledgeable. I connected with Rosa on the phone and she spent several hours helping me review my resume and make informed suggestions on how to make it eye catching. I appreciate the attention and detail that she provided for me. I would recommend MyPerfectResume to anyone who is in need of help to create a resume.
Hi Karen,
Thank you so much for sharing your excellent experience about the Customer Service provided by Rosa. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at MyPerfectResume. We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us.
We appreciate your detailed and remarkable feedback, it's very important for us.
The "Help" staff on MyPerfectCV are excellent. They are patient and take time to get to the root of your problem. They have such a good manner in helping you. I am very impressed.
What I thought of as a problem with my cv was untangled easily by the helper. Much appreciated. Thank you MyPerfectCV.
Hi Janette,
We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us. Thanks for the feedback, it's very important for us.
This site gives you the tools you need you produce a high quality resume. It helps you organize your work history and schooling. I never thought to include my recreational activities and hobbies, but they reminded me to include them in my resume. When I cancelled the membership they were very professional and helpful. No questions asked. Nice people to work with.
You made our day with that review, Marilyn! Thank you for sharing your experience, It’s awesome to know how pleased you are with how your resume turned out. We’re happy to help!
I called to see how hard it would be to cancel, they answered within 2 rings. Not only did Genesis take care of my cancellation, she also took nearly a hour to help me redesign/structure my resume. Wonderful work, and nice to know they keep my resume for me, until i need it again. Great job Genesis! Keep up the hard work!
Hi Lanakila,
Thank you for sharing your experience with Genesis; we’ll be sure to pass along your positive review. If there’s anything else we can assist you with just contact us.
I e-mailed them with specific questions about how to edit something; and it was completely fixed the next time I logged in. Wow! Also, Jose was extremely helpful when I called and needed help over the phone.
Hi Betsy,
Thank you so much for sharing your excellent experience about the Customer Service provided by Jose. We are committed on providing a great customer service, rest assured that you will receive a quality customer service from all our agents at MyPerfectResume. Thanks for the feedback, it's very important for us.
The templates available for your resume were well organized and complete for an incredible number of professions. I was impressed with the ease one could complete the process & would use this service again in the future.
Hi Kristen K.,
We are glad that you found the site easy to use. We wish you the best in your career search.
Best regards,
Anna
MyPerfectResume
The files I downloaded did not match the actual layout (neither. Docx nor. Pdf). I had to take the docx by the scruff of the neck and redo it with somewhat hidden formatting in google docs.
I gave two stars because the initial information entry system was good, and the template looked nice. HOWEVER, the actual product I download was largely useless. It'd be awesome if a simple screenshot would suffice... but I suppose that's the easy part to code.
We’re sorry to hear that you have not had a positive experience.
If you need any help with your account please feel free to contact our team ad they will be more than happy to review your case using the link provided below.
Contact Us: https://www.myperfectresume.com/contact-us
MyPerfectResume really did make my perfect resume. It was extremely user friendly and I loved how easy it was to make a professional resume. The tools such as suggestions for the wording made all the difference. I received several calls for interviews after sending out my new resume and now have a new job!
Thank you MyPerfectResume, I will recommend and am sure to use in the future if the need arises. Thank you so much.
Hi Leah I.
Congratulations on your new job! We are glad that you loved the site. We wish you more success in your new career.
Best regards,
Anna
MyPerfectResume
My son and I utilized MyPerfect Resume in an attempt to help him secure an entry level position in his field of study while attending college. He was ultimately offered 2 positions at the same time and had an opportunity to chose which position would suit his current and future goals. Really great site, resume formats are current and easily edited to fit your needs. Thank you!
Hi Mom W.,
Congratulations on your son’s new job! We are so glad to be of help. We wish your son more success in his new career.
Best regards,
Anna
MyPerfectResume
The template is easy to use, but I wish the prices were better. I think if they did not charge so much after the 14 day trial period they would keep more people from canceling the services. The customer service agent was very pleasant and helped me to cancel my account.
Hi Mary:
Thank you for this review! We appreciate that you take the time to offer us your feedback. We take all feedback'S very seriously because we understand that this is the best way to know what are customers like most or less from our products and this helps us to offer the best product for resume building. Once again, thank you and please feel free to contact us if you have any questions or concerns in the future.
Best Regards,
My Perfect Resume
I was contacted by an organization and sent them my version of a resume but they wanted a chronological resume which if I had to do myself would have taken 2 days.
With the perfect resume format I was able to complete it in an hour by downloading my version with help from the technical support.
Very impressed with their competence and follow through
Hi Robert,
Good to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the finished product. We strive to provide a great Customer Service experience with a one-stop resolution approach to any situation. If you need further help, please do not hesitate to contact us. Thank you for that awesome feedback.
Very helpful costumer service! Victor was amazing, he helped me find the right plan and I am happy to have access to all the features from the website and improve my chances to get the dream job by creating a perfect resume so easy/ and update as it goes... Thank you!
Hi Liliana,
We appreciate the positive feedback, Liliana, and we’re happy to hear that we were able to help you in your job search. Congrats on the new job!
My Perfect Resume takes the hassle out of resume writing. Choose from several templates and follow easy prompts to create the perfect job-ready resume effortlessly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Jennifer, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!