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Alabama
1 review
4 helpful votes
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After years of pain and two major neck surgeries I have finally found the perfect pillow that allows me to sleep comfortable and flat and is the best pillow ive ever had. I appreciate so much you inventing this and allowing me the opportunity to have comfort and support and rest. May God's Bless you Mike

Date of experience: July 10, 2021
Maryland
1 review
3 helpful votes
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Neck Problems
June 13, 2021

Bought one on sale for 19.95 at bed bath and beyond before they stopped carrying them.
Thought it was a great deal at the time.
Woke up after my first night of sleeping on one and was unable do you fully turn my neck.
Tried to return the pillow but was told it was a closer because it was discontinued so I'm stuck with it. What a piece of crap, one even let my dog sleep on it.

Date of experience: June 13, 2021
Canada
1 review
20 helpful votes
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I returned the pillows because they were lumpy and very uncomfortable. I was told it would be 14.98 for return shipping. Fair enough. HOWEVER, they took 31.00 off saying I had to pay both shipping to me and return. They never specified this anywhere on the site. In an email they specifically told me 14.98 to return. When I emailed to ask for full refund they told me this was all I would be returned. No other company does this. Please think twice before ordering from this company.

Date of experience: February 27, 2021
North Dakota
1 review
14 helpful votes
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Have had a hard time getting a good night sleep for a few years... Bought this so Called great pillow. And still can only get about 4-5 hours a night sleep... Turned me off totally for any other purchase... If the pillow makes no difference, and that is the basis of the company name... Why would any other product make any difference... Pathetic... Just throwing a lot of money into advertising for a mediocre product line...

Date of experience: July 29, 2020
California
1 review
22 helpful votes
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Worse mattress toppers
January 15, 2021

Since I bought my pillow mattress toppers my back pain gets worse. I bought it I last week of July and after 2 months it's already lumpy in the the middle. I can't even sleep on it anymore, it's killing my back. I got payment on it and I'm still not done. I wonder if there're 10 year warranty is for real.

Date of experience: January 15, 2021
Texas
1 review
4 helpful votes
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We were out of town so missed return date. My husband & I tried them for a week & gave up due to discomfort & neck pain. I put them in our closet & brought them out again a few months later. Not working. This product is a money making disingenuous hype!

Date of experience: December 20, 2017
Ohio
1 review
0 helpful votes
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Dissatisfied
March 2, 2022

My My pillow was lumpy and uncomfortable, thus rendering it unusable. I've tried many pillows over the years due to my neck pain. This pillow was the worst. I can't believe he sells these awful pillows to hardworking unsuspecting people. All the promises of comfort are down right lies.

Date of experience: March 2, 2022
Florida
1 review
1 helpful vote
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The BEST!
June 2, 2022

Smaller pillow is IDEAL for use in the car behind my neck or in a lounger chair behind my head. Because of an injury, I also use it in bed. Larger pillows are GREAT for use under my knees to relieve leg cramps and back pain. Also very good at my sides in a lounge chair (chair is big, I am thin).
I never thought a pillow would make much difference, but these do - and they can be safely laundered.
Expensive, but worth every penny

Date of experience: June 1, 2022
South Carolina
1 review
14 helpful votes
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I am so disappointed in this product. I have not been able to use it at all - large chunks of filling make the pillow very lumpy and no amount of fluffing or trying to re-shape changes that. It reminds me of the pillows my Grandmother had in the 70's made of polyester chunks - we had to bring pillows from home! I tried using it a a backrest while reading instead of for sleeping and it is not even comfortable for that.

Date of experience: December 27, 2020
Washington
1 review
0 helpful votes
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We have now bought 4 My Pillow pillows. The first 2 left is disappointed as they were smaller than standard pillows. That being said, we decided to purchase the king size pillows and bought one that was more firm and one standard fill. There is zero difference in fill, both are smaller than a normal size king pillow. Every morning you have to beat them to get them back to pillow shape. These are definitely poor quality and the most uncomfortable pillows we've ever owned. Just chunks of foam shoved inside a cover. This being said, the My Pillow towels are exceptional! We've given them for gifts and have several ourselves. These are a must buy.

Date of experience: September 2, 2022

Overview

MyPillow has a rating of 2.1 stars from 958 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 13th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
+120