MyPillow

I originally left a review on my pillow 1.0 and gave it raving reviews. The 1.0 pillow has nothing on the 2.0 pillow. The 2.0 is a fantastic upgrade in every way. I travel with it at all times because I can't sleep with your average hotel type down pillows, feather, or other foam style pillows. Thank you Mike for making a pillow that keeps me with my neck issues and great sleep

I ordered size 12 slippers ( I wear 11.5 but they don't offer 11.5). 12 was too big so I asked for an exchange to size 11. The product was new, never used but they refused to exchange. This is not stated in their TV ads and no wear was I told that I could not exchange. I've written and called them, now they will not discuss with me. Mike, you are a disgrace to the Christian community acting like you run a legit business. I'll never buy from you again and will pass along my treatment to everyone that will listen.

My Pillow Company has been taken out of retail stores. We order pillows to help support My Pillow Company. I guess the company is to big to care about there customers. I waited on hold for over 2 hours total to speak to someone and the customer service representative tried arguing with me. What Karen should of done was see what was going on with our order. They take 3 weeks to delivered your pillows. You may not want to order from here.The service is terrible. I will not order from them again. There are other great companies that will be glad to have customers. They should retrain there customer service representatives.

Last year I purchased a MyPillow pillow. It is very comfortable and surprisingly lightweight. I began using it for my arthritic knees when knee injections stopped working for my pain. I previously used another competitor's knee (wedge type) pillow for comfort and it was a joke! The MyPillow adds just enough firmness to hold its shape, but is soft enough to cushion my aching knees. It's just a tad bulky for the purpose I'm using it for but that's a relatively small price to pay for a great night's sleep.

I bought the premium queen My Pillow in a medium filling about 7 or 8 years ago and this pillow is as comfortable now as when it was brand new. I used to use a memory foam pillow but still woke up with either a headache or neck pain. I am a side sleeper but with My Pillow it gives me perfect support and DOES NOT collapse during the night even now years later. I have washed and dried it and it still holds it shape. When I first opened the package I was a little sceptical about the filling because it feels like it is stuffed with foam chunks but I noticed the best sleep I ever had the very first night. Don't know exactly how the filling works but it does. I am so glad I purchased this pillow and will buy another if this one ever wears out. Curious now to buy the sheets.

My husband ordered a pair of My Slippers from MyPillow. Unfortunately, they are too big and I am trying to return them. There is not even a mention about how to return items when I log into our MyPillow account. I checked the packing slip to learn that I must call customer service to get an RMA before returning the slippers. The automated message I received said to anticipate a hold time of 1 hour and 40 minutes. As of now, I have been on hold for 2 hours and 1 minute, all the while listening to the Elvis version of "Amazing Grace." Amazing Grace is a fine hymn. Listening to it on a repeating loop for over 2 hours, however, is maddening. Spare yourself the grief and don't order from MyPillow if there is any chance you'll need to return it. Worst customer service I've EVER experienced.