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Georgia
1 review
0 helpful votes
Follow Cheryl L.
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Sheets don't fit properly
February 11, 2023

Bought two sets of split king sheets and they do not fit properly. Mike says his bottom fitted sheets fit any mattrass - wrong! These sheets are not deep enough to be tucked in. The top sheets are not sized correctly for a split king. You have to rotate the sheet so the wide hem is on the side (should be at the head) so that they fit and can be tucked in. Should have returned them but too late now. Never again.

Date of experience: February 11, 2023
New York
1 review
0 helpful votes
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I wanted to order a pair of My Slippers with promo code E88. I also received a promo code for a one-time $10 discount. When I went to pay for the item, it said the codes were no longer valid, even though this ad clearly states the opposite.

Date of experience: March 20, 2022
Colorado
1 review
0 helpful votes
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My Pillow Bate and Switch
September 15, 2021

I order 2 pillows plus 2 separate orders; a robe and a t-shirt from a different company he is handling on his site. I got one pillow that cost me $79. They send you confusing offers and while you think your getting a deal; they switch offers or codes on the same offer and you don't get what you think you paid for. Then on top of that you have to pay shipping to return items. It's bate and switch so don't get burned like I did. We have had their pillows before and they do not last 10 years and when you call to get resolution; you are told you have to do various things before you can get your money back. They are not worth your trouble.

Date of experience: September 15, 2021
Michigan
1 review
5 helpful votes
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I purchased several item's from the company. I received a defective pillow. They said I had to return to pillows to receive in order to get credit and I was to pay for shipping. I found the representatives on the telephone having no regards for a customer that had spent over 1,000. Dollars with their company and wanted to get credit for the one pillow I wanted to send back... I will never buy another item from MyPillow. Poor representation. We had only one defective pillow that I wanted the company to stand behind it warranty... Very Dissatisfied... after all the monies spent with them

Date of experience: August 17, 2017
California
1 review
10 helpful votes
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After hearing all the hype for this pillow and trying so many different pillows, I ordered MyPillow in firm. It was awful! Too soft and clumpy. I could not get comfortable. When I contacted MyPillow for a refund, I was told I would have to pay return shipping (its in the small print). The pillow is not cheap and I had already paid for shipping to receive the pillow in the first place. Now I have to pay to return a GUARANTEED pillow. Very dissatisfied!

Date of experience: November 7, 2019
North Carolina
1 review
0 helpful votes
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My pillow headache
April 17, 2019

I bought the my pillow hoping it would help my breathing problems during allergy season.
Huge disappointment. The pillow was filled with chunks of foam, which was a let down and I had to re-fluff the pillow several times a night, I tried for 6 months. Finally got my old pillow out and bliss.
I am going to give the pillow to the dogs

Date of experience: April 17, 2019
New York
1 review
1 helpful vote
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Rip off
November 21, 2018

Does not keep its shape as promised I'm always tossing and turning and turning the pillow over for the support my neck needs. You are better off with Dollar Store pillows and spending the price for these.

Date of experience: November 21, 2018
Michigan
1 review
0 helpful votes
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Crap
March 31, 2023

I ordered a my pillow king x 2 about 8 years ago. I was talked into not the standard pillow. It was hard as a rock. I took some of the filling out. That didn't work. I threw it away. Waste of money. I left a review back then too.

Date of experience: March 31, 2023
Michigan
1 review
3 helpful votes
Follow Barb H.
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Hi Mike, I have followed you for years and after a careful review of you and your company I have come to one conclusion: Greedy! Flat out! How can you, at this point in your life, have so much money and continue to charge people too much for what comes to you so easy. You remind me of Jack of Jacks wholesale windows. You two ought to give back because you both have made so much out of advertising to your own people and making it above being rich. The audacity! Shame on you, Shame on Jack! Give back will ya? Quit taking, quit gouging!

Date of experience: March 29, 2021
Maryland
1 review
1 helpful vote
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Worst pillow ever
April 3, 2021

I am not satisfied with this product it costed me 50 dollars but it feels like my 6 dollar pillow that I got from roses i honestly want my money back but I kno they are goin to give me a hard time never again and I mean it

Date of experience: April 3, 2021

Overview

MyPillow has a rating of 2.1 stars from 958 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 13th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
+120