How would you rate MyPillow?
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Texas
1 review
1 helpful vote
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Sheets and Pillows!
December 6, 2021

I bought mypillow pillows and sheets years ago and can say these sheets and pillows are amazing. The sheets feel like your staying at a 4 star hotel and stay nice and cool! I recommend following the guide on how you sleep to get the right fill for your pillows. My step dad swore by them so I ordered exactly what he got the first time. I am a large guy so I needed the more fill so now those are in the guest room and the new ones are just right.

The company is amazing also hires ex-drug addicts giving them a second chance. Company service is great as well. I have since ordered their dog bed and slippers for this Christmas. Shop USA!

Date of experience: December 6, 2021
California
0 reviews
2 helpful votes
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Happy with our purchase
June 23, 2022

We Have purchased a number of the my pillow products over the years. Our most recent purchase was Pillows, robe, slippers and towels and sheets.
We love our firm pillows. Just got additional pillows to take to our second home. My husband has the light weight robe and slippers and he's very happy with them. We recently ordered the towels very nice quality,
I ordered the cranberry colored ones, beautiful color, but heads up make sure to wash separately at first. I forgot that red colors bleed a lot., Can't wait to try the. Sheets out.
We were happy with the customer service representative who helped us place our order and answered all our questions.

Date of experience: June 22, 2022
Washington
1 review
1 helpful vote
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The best pillows and great customer service
September 6, 2022

Two costly mistakes: 1-I thought my expensive down pillows would last a lifetime, 2- I thought the answer to kids with allergies was even more costly latex pillows. My wife and kids all have latex allergies too!
Only when my wife told me about one of our employees raving about MyPillow did I consider it. These are much better than all of those super-expensive pillows!

I did make the mistake of ordering some the wrong size. Customer service could not have been sweeter. I wish I needed more so that I could give them more business!

Date of experience: September 5, 2022
Oklahoma
1 review
48 helpful votes
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WORST PILLOW EVER
August 29, 2021

These pillows are just a bunch of foam pieces stuck into a pillowcase. I got the regular and body pillows. They are incredibly lumpy and uncomfortable and do not retain their shape. I was hoping they would get better with time and washing, but they have not. Three months in, and I just bought different ones from Bed Bath and Beyond. I am not even going to put these in my guest bedroom because I will not subject any guests to such a bad night's sleep. Total waste of money but lesson learned. They are going to the landfill.

Date of experience: August 29, 2021
Washington
1 review
2 helpful votes
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Bait and switch pricing
February 5, 2024

The dish towels are being sold by "The My Pillow Store" as listed on the Amazon page. They are the same dish towels listed on My Pillow dot com, however they are more expensive on Amazon and allegedly out of stock on the company's website. I was going to purchase these dish towels until I noticed you can only purchase them for a higher price from My Pillow on Amazon and that customer service from My Pillow dot com claims - "Because amazon buys the product from us and then sells it." Direct quote from my chat with them.

Date of experience: February 5, 2024
Florida
1 review
6 helpful votes
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Awesome pillows!
February 4, 2022

My husband and I both have neck and upper back issues. Poorly made pillows can contribute to this issues. We finally found pillows that conform to us and never go flat and are extremely comfortable!
We are loyal customers who only order family's pillows through My Pillow!
We have to say we just don't get the bad reviews on here. May be false politically motivated reviews so please ignore and give the company a try and we strongly believe you will be as happy as we are!

Date of experience: February 3, 2022
Pennsylvania
1 review
3 helpful votes
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Dog Bed
August 10, 2021

We bought a dog bed for our Siberian husky who has inflammation and joint pain. He needs a lot of foam to relieve the pull of gravity on his joints. This seems to do the trick so we are very satisfied with the product and highly recommend.

Date of experience: August 10, 2021
Texas
1 review
59 helpful votes
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These pillows are so overrated. We received the pillows and followed all of the directions. The fill kept separating on one of them, I had to adjust my pillow all night and felt like I was sleeping in a hole. I honestly do not think they are worth the money. I think you could buy better pillows at a department store. We really wanted to support this company but the quality of these pillows just isn't there. We were pleased with the sheets.

Date of experience: June 27, 2021
Connecticut
1 review
8 helpful votes
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I purchased the My Pillow slippers for a Christmas gift. It was brought to my attention that the sole was coming apart from the suede slipper (on both slippers). I called My Pillow and because it had been 12 days over the one year warranty they told me there was nothing they could do. I expected more from $100.00 slippers and from My Pillow customer service. They just didn't care and this was very frustrating and disappointing. I will never purchase anything from this company again. I actually thought the owner had integrity and I supported him by not going to Kohl's, Bed Bath and Beyond because they kicked him out for political reasons. How his company handled this situation tells me he doesn't have integrity and doesn't deserve my support. I would stay away from this company who claims to have an excellent product when in fact it's horrible quality.

Date of experience: January 22, 2023
Pennsylvania
1 review
28 helpful votes
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This pillow is the worst I've ever purchased!
December 21, 2021

I had expected much more from this pillow. Even after following the instructions to plump the pillow after shipping I still had a loosely filled pillow. It's so thin there is nothing but the casing in some spots and the shredded filling is very lumpy. After many attempts to work through a return with the customer service department I gave up. I'll be donating this to the homeless. There are many better pillows at a fraction of the cost available!

Date of experience: December 21, 2021

Overview

MyPillow has a rating of 2.1 stars from 963 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 23rd among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
+120