How would you rate MyPillow?
grey star
grey star
grey star
grey star
grey star
Kentucky
1 review
8 helpful votes
Follow James T.
Unfollow James T.
Send Message
Share Review
Report Review

Worst pillows
October 6, 2020

I bought two of these pillows and they are absolutely the worst pillow I've ever used! Got up in the morning and could hardly move my neck! That was after a sleepless night! I would not recommend them to anyone!

Date of experience: October 6, 2020
Arizona
1 review
3 helpful votes
Follow Louis M.
Unfollow Louis M.
Send Message
Share Review
Report Review

It's $29.98 a pillow x 8. Absolutely worthless pillows. Believe me they are not worth it ar all. They hurt my neck and too hot for any comfort. I'm so mad at myself for not reviewing these comments first.

Date of experience: May 13, 2021
Canada
1 review
2 helpful votes
Follow Karen C.
Unfollow Karen C.
Send Message
Share Review
Report Review

The shredded polyurethane foam inside the pillow uses a gas blowing compound that might cause head aches, sinus issues and sleeplessness. It would be very helpful if "My Pillow" listed the gases used as these could also be toxic.

Date of experience: April 16, 2021
California
1 review
2 helpful votes
Follow Jerry L.
Unfollow Jerry L.
Send Message
Share Review
Report Review

The mattress topper is the worst product we have bought in 60 yrs! It's miserable, hot, slips all over and warn you about getting ripped off. Company would not stand behind it! It's going to the dump tomorrow! Don't buy

Date of experience: October 4, 2021
West Virginia
3 reviews
0 helpful votes
Follow sharon m.
Unfollow sharon m.
Send Message
Share Review
Report Review

Sheets
August 26, 2023

Paid almost $100 for king size sheets from My Pillows, they are terrible, wrinkle straight out of dryer, do not fit right, takes 2 of us to put fitted sheet on and it still does not fit right, would never recommend or order again.

Date of experience: August 26, 2023
Virginia
1 review
5 helpful votes
Follow Phil M.
Unfollow Phil M.
Send Message
Share Review
Report Review

I bought slippers for my wife. $100 for slippers is outrageous but she wanted them. They fall off her feet while she walks. They are her correct size. I tried calling customer service and was told the wait time to speak to someone was 2 Hours, 49 minutes. Now I have to send them back and it will cost me another $10 to send back (non-refundable) I looked for a link for "returns ' on the website... no where to be found! I asked the " chat bot" for help it was useless. I'm not buying this guy's hype on TV. Avoid at all costs putting your hard earned money in his pockets.

Date of experience: December 25, 2021
California
2 reviews
40 helpful votes
Follow beth h.
Unfollow beth h.
Send Message
Share Review
Report Review

Awful company
December 11, 2021

I prefer to my American made product. Bought a pair of MySlippers. Too small. Called customer service. I waiting 3 hours... finally gave up. Website contains no information on returning an item. Emailed, no response. MyPillow is a predatory company. They take your money and make it impossible to get a refund. Quality of the slippers is poor. For a "Made in America" company, shameful.

Date of experience: December 11, 2021
New York
1 review
2 helpful votes
Follow Jean D.
Unfollow Jean D.
Send Message
Share Review
Report Review

Worst pillow
February 18, 2022

I purchased My Pillow for $65 on line because it advertised in TV as the best pillow one will ever have. I have neck pains due to cervical disks problems. After trying My Pillow for a month,
It didn't do anything & it is soo uncomfortable that my head seems to sink into the abyss of foams pieces. So please don't waste your money or fall for their crooked advertising. You can get much better quality pillows for a quarter of the price in Costco or elsewhere. Now they advertise half price only if you are lucky to get their coupon codes.

Date of experience: February 18, 2022
Texas
1 review
0 helpful votes
Follow Tara S.
Unfollow Tara S.
Send Message
Share Review
Report Review

I have STRUGGLED to find decent pillows over the last 20+ years. They all end up hurting my neck, keeping me awake, and giving me a restless night's sleep. I am so thankful to have found MyPillow. I've been using the same one for about 3 years now. When it starts to get a little flat, I wash and dry it, and it's perfect again. Last year, I threw out all the pillows in my house and replaced them with MyPillows. Everyone is sleeping better. I bought the large dog bed for my Airedale puppy, and she loves it too. Look at her smile in the picture! I like that the whole bed can go straight into the wash. The inside is full of the same material as the pillows.

Date of experience: November 6, 2021
New York
1 review
24 helpful votes
Follow Babette M.
Unfollow Babette M.
Send Message
Share Review
Report Review

Religious Element
September 27, 2020

My dog pillow looks fine. But what's with the enclosed religious biblical quote?
Does the pillow guy think this is an acceptable way
To promote his business? His beliefs are his alone
And from what I've read, rather wacky.
This nice Jewish girl does not appreciate his
Foisting his magical thinking on her.
Just sell the damn pillows. I don't want to know
Anything about your personal BS!

Date of experience: September 25, 2020

Overview

MyPillow has a rating of 2.1 stars from 963 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 13th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
+6