MyPillow
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How would you rate MyPillow?
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Florida
1 review
1 helpful vote
Follow Alan S.
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I purchased two MyPillow's several years ago. And, while it is a good product, even though they were and most of their products are way too expensive. Even their New low price of $19.95, you have to add $10 for shipping each pillow?. No way does MyPillow pay that to ship an item that's maybe a pound in weight! But, my main complaint is that I have tried contacting them several times about their 10 year warranty, as my two MyPillows are a couple of years old, but have lost their shape. They just keep telling me to "wash them", which I have done several times. I don't think they have or ever will honor this warranty. It is just for "optics" to make the company look good. This has nothing to do with politics. I have the number of emails, with no action on their part, just the company line of "Just wash them". I would never buy their products again, $150 for slippers? Really? That's more than I paid for my first used car!

Date of experience: February 7, 2022
Louisiana
1 review
22 helpful votes
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Run, Don't Walk
June 18, 2022

Extremely overpriced, poorly made, and virtually nonexistent customer service. I admit I hate the guy for his commitment to spreading the "big lie", but I do buy products and services from companies led by CEO's who share his politics if/when the products/services are good enough. In this case, there is nothing good about the product... nothing. Go to Walmart, Target, etc. and maybe... just maybe... you can find a pillow which can really help you.

Date of experience: June 18, 2022
Louisiana
1 review
5 helpful votes
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Bad towels
May 7, 2023

Decided to order some towels. Faded badly are not that absorbing. Made in Pakistan with cotton from the USA. What does that tell you. Cheap cotton sent to another country for the cheap labor. Owner pretends to be a Christian, but I have my doubts based on his actions.

Date of experience: May 7, 2023
Michigan
2 reviews
18 helpful votes
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Honestly, they are Very cheaply made with cheap materials. I've bought much better pillows for the same price. Ever lay on your side with your face against the pillow? Bumpy and annoying as hell!
Oh, and Mike is bat$#*! loopy!

Date of experience: March 4, 2022
New York
1 review
2 helpful votes
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Good quality
May 11, 2021

Very comfortable pillows my wife and I will order more and maybe some as gifts their good quality and made in America.
Best to buy American made, especially when there better than any others you can get in a store.

Date of experience: May 9, 2021
Florida
1 review
5 helpful votes
Follow Maela M.
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I bought this pillow for myself and other family members for Christmas and everyone said it was terrible, including me! And I paid $70 for standard and $80 for king. It's lumpy and uncomfortable. Always poking and pushing out to go flat where you head is. Don't waste your money.

Date of experience: August 18, 2021
Wisconsin
2 reviews
11 helpful votes
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I purchased a my pillow at special discount. They must save the rejects for "deals". It has done nothing for me. It's like sleeping on smashed pancakes. No support. No different than cheap ole pillows from Walmart. This pillow is a fraud. Don't use it so in the trash it went. I coulda bought 5 for price of that 1 piece of s***!

Date of experience: April 14, 2023
Pennsylvania
1 review
7 helpful votes
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They say they have 24/7 customer service, they don't unless you are ok waiting in hold or emailing back and forth with a bot until somebody finally gets around to either answering phone or reading email. Also their shipping charges are outrageous. 12.95 to ship and 9.95 to return. My wife and I tried their slippers and even after exchanging for size we ended up paying a total of $46.00 for shipping for the privilege of trying on their slippers and ended up with nothing that fit properly.
Really out of touch with consumers and online shopping.

Date of experience: August 2, 2022
Colorado
2 reviews
6 helpful votes
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We bought this 6-pak, and they are just terrible. They do NOT wick. They just smear the water around, and you end up just as wet, except in other places. They're some kind of microfiber cotton composite where the fibers do not work. Our cheap Walmart cotton towels are way way better. Washing them does NOT resolve this problem. When dry, they feel good, so it is a scam product, sold to unknowing buyers.

Date of experience: July 28, 2023
GB
1 review
47 helpful votes
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Absolutely does not live up to hype. Husband bought one for me as experiencing neck problems. Made issues considerably worse. Impossible to retain shape if you change position and do not even think about washing! Nearly wrecked my very expensive washing machine even though followed all instructions to the letter. Unfortunately past the 60 days refund before I even attempted to wash it. Thankfully not getting a refund not the end of the world for me, but expensive nevertheless.

Date of experience: July 20, 2021

Overview

MyPillow has a rating of 2.1 stars from 958 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 13th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
+120