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MyTrip

Overview

MyTrip has a rating of 2.9 stars from 2,228 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyTrip most frequently mention customer service, return flight and credit card. MyTrip ranks 12th among Travel Agency sites.

service
768
value
733
shipping
511
returns
637
quality
687
This company responds to reviews on average within 25 days
+231
How would you rate MyTrip?
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Jamaica
1 review
0 helpful votes
Follow Jameile L.
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Excellent Guys. Start Using My trip
November 14, 2024

I love you guys. You make things much easier and better. You guys deserve a 5 star. Others please start using my trip for your travel trip and make things easier.

Date of experience: November 4, 2024
Turkey
1 review
1 helpful vote
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Bad
October 28, 2024

I didn't receive the airline booking reference and it required me to call the airline to get it as well as the e ticket number it's not shown no where, all other websites they send me the airline booking reference not only the 3rd party booking reference, i will never recommend to use this website anymore

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 18, 2024
Singapore
1 review
0 helpful votes
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Booking experience
January 21, 2025

It's easy to compare ticket from different websites. Price is reasonable and step is detailed. My experience is good. I will recommend to friends about my trip.

Date of experience: January 11, 2025
Sri Lanka
1 review
0 helpful votes
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Thanks did a great job thank you so much love it love it love it love it love it

Date of experience: December 11, 2024
California
1 review
0 helpful votes
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This my first time book from your website I love it the price very good too

Date of experience: December 11, 2024
Italy
1 review
0 helpful votes
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It took forever for me to book at the site of the airline…obviously cheap website,I'm glad my trip makes it work…coz I don't want to over pay 1.5 hr flight because I book last minute.im glad it still works and paid less than 100 euros

Date of experience: December 17, 2024
Michigan
1 review
0 helpful votes
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I had to start all over because I had to think through my purchase and it took too long.

Date of experience: December 8, 2024
Minnesota
1 review
0 helpful votes
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First time user
November 2, 2024

The process was pretty self explanatory. However prices are outrageous and the little hidden fees are even worse. Paying to receive alerts or to check in on phone.
Plus my ticket has no carry on bag

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 23, 2024
GB
1 review
1 helpful vote
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This is site is worse than 0 ratings. Stay clear of this site if you value your money. A ticket was mistakenly booked, called the customer service within an hour of booking to cancel, their manager said they would not cancel or refund even when a ticket wasn't issued yet all within an hour. That is an absolutely sham, all other sites gives you 24 hours grace to cancel mistakenly booked tickets. This is very shady and scammy. Spend abit more on other sites, it will save you the stress in the long run. Please avoid at all cost

Date of experience: October 14, 2024
California
1 review
0 helpful votes
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Excellent service
November 3, 2024

Regarding the previous flight refound on luggage still waiting your respond from refound department...
I booked second time and things so far are perfect

Date of experience: October 24, 2024
Cambodia
1 review
0 helpful votes
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Purchase E-Ticket
January 17, 2025

This is the first time to purchase e-ticket from the Mytrip, so I find out it is a good experience especially it is easy to buy it by ourselves, great prices and faster get receipt.

Date of experience: January 5, 2025
California
1 review
1 helpful vote
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Awful
November 25, 2024

Awful I booked a flight and received a receipt through email the most incomplete receipt ever, didn't even show the time of
Flight departure.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 15, 2024
Croatia
1 review
0 helpful votes
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Quick and efficient
December 13, 2024

Quick and efficient. Very easy and great selection of the flights & options

Date of experience: December 3, 2024
California
1 review
0 helpful votes
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En espera
January 25, 2025

Ayer compre boletos para la ciudad de México con reserva Y4703 solo me llegó la confirmación pero no me ha llegado nada más y cuando busco mi vuelo me dice que no se encuentra

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 14, 2025
Romania
1 review
0 helpful votes
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Ticket booking for trip from FOC to HK and back
October 21, 2024

Booking ticket was easy and comparatively cheaper ticket prices. Found to be site easy to work with. Will be able to give more better and good reviews after completion of the trip. Cheers keep up the good work.

Date of experience: October 9, 2024
Thailand
1 review
0 helpful votes
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I am very happy to use mytrip
December 13, 2024

I am very happy to use mytrip. Is very convenient and easy to used.

Date of experience: December 3, 2024
Zambia
1 review
0 helpful votes
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Great Service
November 24, 2024
Updated review

This company is doing a wonderful job on the Airticket online booking and this is the most
Easiest online booking in my life

Date of experience: November 14, 2024

Very easy to book
November 24, 2024
Previous review

The most friendly Airticket
Online booking user friendly

Date of experience: November 14, 2024
California
1 review
3 helpful votes
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Mytrip is a scam
October 13, 2024

mytrip.com is not responsible for what it sells to people. After charging your credit card they do not answer you. So uncomfortable agents accent, so unprofessional behaviour, This is a real scam not a business company

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 3, 2024
Illinois
1 review
0 helpful votes
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We are really happy for your help
December 1, 2024

We are really happy for your help. Thank you so much. Easy way to find tickets and all we need it.

Date of experience: November 21, 2024
Malaysia
1 review
0 helpful votes
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Great service and affordable prices
October 18, 2024

I have now used myTrip several times and have found them to be efficient and have been able to get the flights I wanted at the best prices that I could find. As a frequent traveler I highly recommend myTrip for your booking services.

Date of experience: October 8, 2024