MyTrip

My flights were cancelled a month ago by air India because of the lockdown situation we are facing and these guys closed all communication lines and ceased operations without contacting their costumers or notify their flights had been cancelled. I only found out I had no flights after I logged in to my booking on the Air India website. No refunds in sight either!
I eventually found them under one of their many alias company names on Resolver.com and opened a dispute to which they never responded. Resolver can not locate this company! Steer clear and avoid them at all costs! I hope the authorities can arrest these people for fraudulent activity.

Me and my friend travelled from NY > Cancùn. Worst service and scammed me out of £60! They said it was a fee from the airline, but when I called the airline (American Airlines) they said what we needed to do was a free service! My friend lost £450 from a flight which should've been refunded. Not a reflection of all agency's, but this one is dire and not booking with them again.

Charged us for the rebooking fee didn't manage to rebook on time. Now want to charge us the an extra 200 euro fare although we contacted them long before the 72 hour limit was over.
Very very bad.
Extremely dissatisfied.
I feel robbed and scammed and there is nothing I can do about it.

My father passed while overseas and I had to make an emergency trip to collect my mother, and the remains of my father - Was not booked with My Trip and we accidentally had the dates for 3 months from now, called up our agent and explained the situation, they told us we had to pay a service fee, I explained my father had passed and they waived it all within 10 minutes, as you'd expect.

Now with MyTrip, I spent nearly 3 hours communicating with their "customer service" centre, and explained that my autocorrect had added a single letter to one of the passenger's names, and I didn't notice until the confirmation email, as I have been stressing and the detail had slipped through. The first agent refused outright, without even offering to escalate it, the second agent lied to me about waiting times for escalation, and assured me it would be waived, the third (who surprisingly was actually helpful) also explained that it'll likely be waived, and I would find confirmation of it within an hour.

I can't say I was surprised to find out a family member dying isn't enough for these people to have any sense of human decency or compassion, and was presented with a poorly worded email, barely explaining that they can't waive the fee because "the circumstances aren't enough".

I hope people read this, and realise the MyTrip people aren't here to help or assist you in any way, but merely to scam you wherever they can.

Absolutely pathetic.

Got my flight canceled couple of months ago and got an email from them that I can choose between a voucher for a re-book or a full refund.

I asked them for a refund and havn't heard from them yet. Trying to call them, send emails but no one answers.
After reading the reviews on them online I understood that I'm not the only one who lost his money.
Please do yourself a favour and just pay an extra dollar to book with any one but them.

Booked w/them, flights cancelled and from that point on couldn't get through on the phone, email or otherwise.
Got an email from them w/ a phone to call customer service Called 23x with NO fricken answer.
This outfit truly are a bunch of thieving bandits

Redirected to them by main travel broker ending up buying tickets of them. Non existing support service. Never got anthing back from them even with flights being cancelled or opting with their flight insurance. Total scummers. Inconsistent support. Be carful!

Bought tickets in September canceled less than 24 hours after purchase. Called customer service they said it would take time to refund, after multiple calls disputed it with PayPal. PayPal contacted them since they had proof of purchase they didn't give me my money back although I have email proof that they would refund me! They are a scam DO NOT purchase tickets from them they give you the run around! SCAMMERS!I

AWFUL company. We booked flights with them and their system got my GFs surname and first name the wrong way round. This was their mistake on their system. The Airline told us this is a major issue and she would not be able to board the flight unless this was fixed by mytrip. They have no customer service. We sent numerous emails over 6 weeks and they never replied to 1 of them. All they offer is a premium cost phone number which puts you through to some outsourced person in Asia who has no way of actually contacting mytrip head office which is in Greece. This person was utterly useless and couldn't do anything.

This company is a scam. Utter disgrace and they should be closed down.

Upon researching this company we found all the aweful reviews about them, many of which had the same issue as we experienced.

NEVER USE MYTRIP.

I needed to reschedule my flight, filled out twice the contact form to ask them to do so, + emailed them once, + tried to call them twice (waited twice more than 1h and still ranked around 200 on the waiting list), told them in the messages that I tried to reach them by phone but without success. 13 days after my first contact form, they replied by email, just saying that to reschedule I must contact them by phone. So I gave up...

My flight got canceled due to bad weather by airlines, but they did not had updated status for day. No refund in 2months. It was stupid to convince them that flight has cancelled but they claimed its not as its not updated in their system. Then i asked why I am here is flight had take off. Stupid customer service.

Disheartening Experience with My Tripe

My recent encounter with My Tripe left me thoroughly disappointed and dissatisfied. The ordeal stemmed from mishandled baggage and subsequent reimbursement issues, shedding light on the company's lack of accountability and subpar customer service.

Despite providing extensive evidence, including email exchanges with LOT Airlines, it became evident that My Tripe failed to adhere to proper protocols, resulting in the oversight of my reimbursement request. This negligence not only inconvenienced me but also led to unnecessary expenses incurred at the airport.

Uk my trip.com is a blood suckers company I bought tickets on 6 nov 2022 order id LVV40M from Bangkok to serbia and serbia to Delhi £1000 with boarding pass facility plus air plus services if boarding denied I get full refund but From one month they lie even thre agents give false information I have proofs emails they are cheater company don't book with ukmytrip.com

I booked through them and the airline ended up canceling and sending through the refund. Of course, the refund went through to their cards but no one notified me that they received my money back or even processed my refund. Instead, they have kept my money for now 3 months and i have had to chase them up for my $1000.
I have spent hours on the phone trying to reach them and when i do they are useless, say different things each time and one even hung up on me! I am still chasing my money and waiting hours on the phone! Horrible service and just been a nightmare! Never use this place!

The airline cancelled our flight and refunded the money to this scamcorp. They held our money for more than two months and they also made us par a fee to get our money back. The fee was 700 swedish/person so we got no money back.
Do not use this scamcorp. They will rob you and get away with it.