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NetflixReviews 1,825

2.3

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Netflix Reviews Summary

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
281
value
279
shipping
113
returns
118
quality
259

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Canada
1 review
3 helpful votes
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Sorting
April 11, 2017

I use to be able to sort by rating but they changed it without my concent. Now I have to check tons of garbage to find something to watch. Popcorn time is one option

Date of experience: April 11, 2017
Croatia
4 reviews
3 helpful votes
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Cheap prices and the best show on " TV ". This is great way to spend my time with a family, we are laugh all the time :)) <33

Date of experience: April 11, 2017
Indiana
7 reviews
0 helpful votes
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Buyer Beware
April 10, 2017

I know the company is doing what they can to repair their image, but I am one that probably will never be back from when they doubled their fees.

Date of experience: April 10, 2017
New Jersey
6 reviews
12 helpful votes
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So easy to watch al the latest series with netflix. So great platform that help people out there to enjoy their spare time with their favourite movies and soap operas. Best website ever existed!

Date of experience: April 10, 2017
Canada
2 reviews
3 helpful votes
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Good choise
April 10, 2017

I don`t think you will read this review when choosing Netflix - nowadays everyone knows what it is. Their unique shows and other choices for the price are excellent. Can`t tell what the alternative is

Date of experience: April 10, 2017
Idaho
7 reviews
43 helpful votes
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I don't get it, Netflix has raised there price to $9.99 a month yet you can't get any good movies. Even if you do get a good (new) release it is no longer new. This use to be a great place to get good movie. Now you pay more, and get crap for movies. With the price of going to the movie theaters so expensive this was a good way to get the same moves at home for a good price. Not any more. I am not a happy camper.

Date of experience: April 9, 2017
Canada
5 reviews
1 helpful vote
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Net flix
April 9, 2017

Net flix is really kind of TV movies substitute, so you can watch whatever you want and many movies per day for just 10 dollars per month or less and there is a mobile application, so whenever you are and feel boring you can open your mobile and watch movies.

Date of experience: April 9, 2017
California
23 reviews
77 helpful votes
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I was very late to the Netflix universe, and love so many shows and comedy specials. Top quality and much better than cable, not to mention so much more affordable.
My only complaints are that it seems you have to literally wait a year for your show to come back with new episodes, and there movie selection is about 10 years behind

Date of experience: April 9, 2017
Michigan
2 reviews
3 helpful votes
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Old movie
April 8, 2017

Non of the movies i want to watch are on there
Not worth the money even if its only$7.00
-------------------------------------------------------

Date of experience: April 8, 2017
Michigan
1 review
4 helpful votes
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Don't like thumbs up and thumbs down movie reviews. I like five stars. Period makes it much more difficult to find a movie on Netflix site. Looking for alternative. This is enough to make me move. We've been an avid Netflix subscriber for many many years, need to rethink that now

Date of experience: April 8, 2017
Mississippi
6 reviews
19 helpful votes
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We went overseas for about 3 months, when we came back, the same new releases were still there, no new anything really except for some movies in other languages nobody has heard of here.
They used to be great, but now, not worth it
I like to watch documentaries and have watched almost every single one that interest me, and they have put 5 new ones in the past year. Sorry, but this is not a great thing Netflix, not worth what you charge me each month to keep watching the same videos over and over.

Date of experience: April 7, 2017
Missouri
14 reviews
28 helpful votes
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Zero Complaints
April 6, 2017

Netflix works perfectly for us and I have no complaints about the service received by them. They have awesome customer service.

Date of experience: April 6, 2017
Pennsylvania
25 reviews
41 helpful votes
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$#*! TV!
April 6, 2017

Netflix is amazing. For a scant $9 you have access to a load of titles streamed directly to your face.

Date of experience: April 5, 2017
California
2 reviews
0 helpful votes
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Never use TV again
April 5, 2017

Thanks Netflix for some amazing content and the delivery. You make us happy day and night! I am thrilled to see that movie with Jason Segel coming this summer

Date of experience: April 5, 2017
New Jersey
2 reviews
1 helpful vote
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Love it
April 5, 2017

Nothing like a lazy Sunday and watch movies and eat popcorn. Relaxed at home. There's no way I will leave this behind.

Date of experience: April 5, 2017
California
5 reviews
1 helpful vote
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I used to have their subscription but switched to YouTube. The variety is not that great, and you won't find here latest blockbusters. Nevertheless, they have good ipad app

Date of experience: April 4, 2017
Florida
3 reviews
0 helpful votes
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Love Netflix
April 4, 2017

Best thing to ever happen to television! Couldn't live without it. I am glad they are doing more and more Netflix originals.

Date of experience: April 4, 2017
GB
3 reviews
0 helpful votes
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Worth every penny
April 6, 2017

There is a lot of the series that I watch with my wife. Also there is a lot of entertainment for my children too

Date of experience: April 4, 2017
KR
3 reviews
1 helpful vote
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Worth the $$
April 2, 2017

Good content selection and generally great connection. In terms of entertainment value it's worth it.

Date of experience: April 1, 2017
Malta
4 reviews
2 helpful votes
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Relax
April 2, 2017

Just site back and relax! This service has everything for my entertainment watching my favorite series. All in one place and with reasonable terms - I love it!

Date of experience: April 1, 2017