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Washington
1 review
2 helpful votes
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Netflix has terrible shows and movies and when they happen to get a good one they always take it off. Anyways dont forget to like and subscribe.

Send me an email *******@student.mcsin-k12.org

Sup to pewdiepie

Date of experience: April 8, 2019
New York
1 review
1 helpful vote
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I JUST HAD AN ISSUE WITH MY NETFLIX THAT I LOVE... I HAD A LIVE CHAT WITH THIS GUY NAME BEN HANDS DOWN BEST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED IN MY LIFE HE WAS QUICK EFFICIENT AND KIND AND TO BE HONEST I HAVE BEEN WITH NETFLIX A LONG TIME AND I HAVE TO SAY IT MUST BE AN ENJOYABLE PLACE TO WORK CAUSE EVERY BODY IS IN A GOOD MOOD WHEN YOU CALL... ABSOLUTELY THE BEST THEY REALLY VALUE THEIR CUSTOMERS... GIVE ME WHAT EVER THEY HAVE IN THEIR COFFEE LBS I LOVE THEM

Date of experience: May 3, 2016
Arizona
3 reviews
0 helpful votes
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Billing issues
December 11, 2015

Charged my account twice a month before I caught it and would not reverse the charges, rep said it was my fault. I liked the shows they offered but cancelled due to bad customer service

Date of experience: December 11, 2015
GB
4 reviews
4 helpful votes
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I often find myself scrolling for ages looking for a decent film to watch, and i wish they would update their lists more often. There are loads of series to see however so that's good.

Date of experience: June 22, 2017
New York
7 reviews
2 helpful votes
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Price raise and service cutbacks relegates to being in stiff competition with less known black market internet streamers. Why pay for commercials when you can have them pay for you?.!

Date of experience: February 12, 2015
India
3 reviews
0 helpful votes
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Great Service
January 22, 2017

They created a platform where you can get everything that is in your tv. It means all your programs and movies can get streamed at anytime. Their charges are fair.

Date of experience: January 22, 2017
California
7 reviews
11 helpful votes
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My options are hulu or Netflix. Thus far Netflix takes the cake every single time. Hulu only wins on occasion with a quicker update on shows (very few of them)

Date of experience: March 28, 2016
Maryland
3 reviews
2 helpful votes
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Netflix might have a good selection of movies, series and shows... but it is very difficult to search. I cannot believe that nowadays Netflix cannot provide a better searching method.

Date of experience: December 19, 2017
Canada
1 review
0 helpful votes
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Garbage
February 14, 2023

Netflix overcharges for the amount of movies given. Now they want to charge more. Cancel your subscription. It's only gonna get more expensive and it certainly not worth the headache. Not fair all these changes are happening in certain countries yet you don't see United States on that list? Talk about garbage I hope this company goes under and everyone understand what a money grab this program is. It was good at the beginning now everyone is constantly watching things they already watched for what to pay them more unbelievable. So glad we're canceling and highly advise other to do the same. Disney+ is the way to go hopefully they buy all the movies and netflix doesn't get the rights to show them. NETFLIX DOESNT DESERVE TO BE OPERATIONAL!

Date of experience: February 14, 2023
Canada
3 reviews
1 helpful vote
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My son had signed up for Netflix and forgot his login information so I called Netflix and not only did they switch the subscription from my sons name to mine but they also gave us the remainder of that month on my subscription and on top of that they gave us a free month totally love Netflix

Date of experience: April 15, 2018
Texas
2 reviews
10 helpful votes
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I Am Done With Netflix
September 3, 2023

Price keeps going up while programming gets worse. Canceled after over a decade and even though I complained about their programming for over the past year, it just continued to get worse. Bollywood and Asian films, Cooking and Reality Shows, Old-School TV shows...I can watch all of this for free on Pluto. Will be subscribing to AppleTV, and a couple Of PBS channels all for what I was paying Netflix monthly for...I need new and fresh content, otherwise why pay for a subscription for the same programming that I left cable for, Ciao Netflix

Date of experience: September 3, 2023
California
1 review
0 helpful votes
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Dropped Shows
October 23, 2017

I am a long time subscriber and have used Watch Instantly for years. But whenever I have added to my queue a long running TV show, I have never been able to watch episodes from beginning to end because Netflix drops the show long before I have finished.The latest TV show just dropped by Netflix was Bones, but this has happened with numerous long running shows such as the original Law And Order which I will never be able to watch completely.

Date of experience: October 23, 2017
Pennsylvania
1 review
0 helpful votes
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Dear Netflix
April 10, 2022

Please put twilight back on Netflix it is my favorite show and I would have to pay five dollars to watch one of them on Amazon prime so if you could be so nice and put twilight back on Netflix it would be greatly appreciated thanks

Date of experience: April 8, 2022
Nevada
14 reviews
15 helpful votes
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WORTH MINUS 5
August 22, 2023

I'd give this business a minus 5 if I could. The overseas people they use are USELESS when it comes to understanding American English. They are nothing more then yes people...unable to accomplish anything useful...why does a company like this become so unethical...corporate GREED I would guess. I was thrown into the premium account (NOT GIVEN THE CHOICE WHEN I FIRST SIGNED IN...I tried to change that within the first 24 hours once I saw that on my account...yet it took them about 10 days to change it...I was charged the premium price anyway and they promised to change it and give me a credit...LIARS! It was finally my cable company (Cox) that gave me the credit! NETFLIX IS VERY, VERY, VERY UNETHICAL!

Date of experience: August 22, 2023
Texas
10 reviews
16 helpful votes
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There is a movie that NetFlix is refusing to remove. It is called "Cuties", directed by Maïmouna Doucouré. It shows 11- and 12-year-old kids twerking naked in a dance competition in front of an audience. Some scenes even show the kids' private parts. To sum it up, it's pretty pathetic that NetFlix is showing this pedophilic crapfest of a movie! They should be ashamed of themselves!

Date of experience: October 20, 2020
District of Columbia
4 reviews
1 helpful vote
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Oh netflix
September 1, 2015

I love Netflix but I really wish they would add more to their selection. I also wish that the updates were actual updates and not just one or two new movies ever other week.

Date of experience: September 1, 2015
Texas
3 reviews
6 helpful votes
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I like Netflix
May 7, 2010

I like Netflix. You can keep the movies as long as you want. They have a bunch of old stuff. Don't have to worry about getting out to take back videos. Nice. Recommend it.

Date of experience: May 7, 2010
Tennessee
5 reviews
0 helpful votes
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Convenient
October 20, 2016

Although I think Netflix is convenient, the movie selection is not that great and it takes a long time for the TV program series to be added. I wish the search feature was better.

Date of experience: October 20, 2016
New Jersey
6 reviews
12 helpful votes
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So easy to watch al the latest series with netflix. So great platform that help people out there to enjoy their spare time with their favourite movies and soap operas. Best website ever existed!

Date of experience: April 10, 2017
Kenya
1 review
1 helpful vote
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Love netlix
June 24, 2021

The $10 is totally worth it, has a variety of movies and you can share the log ins with family and friends. Better than most of the streaming services online.

Date of experience: June 24, 2021

Overview

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
278
value
277
shipping
113
returns
117
quality
258
+46