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NetflixReviews 1,825

2.3

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Netflix Reviews Summary

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
281
value
279
shipping
113
returns
118
quality
259

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India
3 reviews
0 helpful votes
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Binge watch
January 17, 2022

Best application/website for binge watching your favorite series with best quality video and sound resolution.

Date of experience: January 17, 2022
GB
0 reviews
0 helpful votes
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Teen wolf
January 16, 2022

Please dont ever take away teen wolf I've watched it like 10 times over and over and it lights my day up the bond between scott and stiles and Allison and theo and Malia and lydia and kira

Date of experience: January 16, 2022
Canada
1 review
0 helpful votes
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Truly Disappointed
January 11, 2022

As I pay for the "amazing TV app"Netflix, I look through Upcoming titles. Every one of them is a B or a C rate movie, with which I can watch on other TV apps that are FREE. The only shows that seem worth the app are the exclusive ones. So, I pay for the app for 1 month to catch up on them. Then drop the app, go to free app and watch A rate movies. Waste of time and money, utterly.

Date of experience: January 11, 2022
Australia
1 review
0 helpful votes
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Worth it
January 10, 2022

Netflix is really worth the pricing. Their selection is bigger than of their competitors and they have the best originals.

Date of experience: January 10, 2022
California
2 reviews
0 helpful votes
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Awesome service
January 9, 2022

There are lots of movies, both stories and documentaries. I really enjoyed the entertaining Netflix platform and recommend it.

Date of experience: January 8, 2022
New Zealand
1 review
0 helpful votes
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I love Netflix!
December 15, 2021

This is one of the best streaming services there is! They have a huuge selection of shows and movies and their originals rock!
I cant wait to see what Netflix has next to offer from their original shows!

Date of experience: December 14, 2021
California
4 reviews
3 helpful votes
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My wife and I haven't been able to figure out why the Netflix streaming is so bad especially when the other streaming platforms are so good on our 4k TV. I just found out that Netflix has different streaming quality plans we're only getting SD (480) because we have the Basic plan. The quality of the streaming is AWFUL. We thought it was our internet for a while because we couldn't imagine that Netflix would stream at such low quality.

But then after comparing to the other streaming platforms, we noticed that they all looked great on our TV and realized it must be a Netflix issue and so I googled it today and found out that because we're on the basic plan we only get the SD quality I mentioned above. If we want better looking movies on our TV then we have to pay for it by upgrading to Standard for full HD (1080p) for $13.99 or Premium for 4k quality for the cost of $17.99.

EVERY other platform out there gives high quality streaming for one price and most are far less than what you have to pay Netflix to get that same quality.

I never heard of such a thing and we're not willing to pay more to get the high quality we should be getting. There are so many other great streaming platforms giving us high quality streaming for far less money that we've decided to cancel Netflix. I refuse to let them take advantage of us.

Date of experience: December 12, 2021
Kuwait
1 review
0 helpful votes
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Most of the movies keeps o loading for ever and doesn't work, if 1 movie work luckily and u wish to watch the rest later in the day it will get stuck i loading, not worth the money

Date of experience: December 12, 2021
GB
10 reviews
3 helpful votes
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Actually, there are plenty of streaming services in the internet which can be real competitors to this one, however I have never faced anything better. I used lots of streaming services for watching series and movies, however netflix is the best in my list. Susbcription here is pretty low and it affords peopel to watch all the series and movies which are avaliable on this platform. Moreover, if you have a fasmily and you like watching something with your family, you can take out family subscription for several devices. It's pretty convenient and saves lots of time in my opinion.

Date of experience: November 20, 2021
Australia
2 reviews
0 helpful votes
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I bought a Netflix subscription more than 3 years ago when the serial "La casa de papel" was released and from those times I had never regretted I decided to use this TV streaming service. So a wonderful interface which is quite easy to use even elderly people might cope with it. I really adore their option to see short trailers from different episodes just putting the cursor on the appropriate movie or serial. Moreover I really love the opportunity to watch movies from different devices from the same time and from different account, for example your kids can watch movie from one account and you with your husband or wife from another and this is under the only one subscription.

Date of experience: November 8, 2021
GB
60 reviews
29 helpful votes
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I use Netflix daily. No exaggeration.
I love that Netflix has its own original series; these always turn out to be some of my favourite shows.
You have access to a lot of worldwide content on this platform too, which is always interesting!
It's great for on the go, as you can access the app on your phone + tablet, but it's also great at home on the smart tv.
I like that you can share your account with others with separate profiles. I pay £5.99 per month for the basic plan - I hope this doesn't increase again!

Date of experience: November 5, 2021
Texas
5 reviews
0 helpful votes
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I thought that your catalog would be more varied and with better quality, in addition, the play of the movies and series that I want to see is blocked from time to time. They should improve their streaming platform a little more

Date of experience: November 4, 2021
Illinois
2 reviews
4 helpful votes
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Netflix is my favourite streaming service for watching movies and TV shows. Probably, only those who do not like to watch TV shows and movies have not heard about Netflix yet. I like this streaming service so much that I have had a subscription for 1.5 years. I have never regretted this!
I love the way Netflix looks. Perhaps from all services that I have used this service has the best interface.
On the main page, offered movies are changing all the time, and usually, there are either new movies or new seasons of popular ones, or the most-watched TV shows and movies.
I find it quite great that when you hover the cursor over the movie you like it starts to play the trailer and show the basic information concerning the specific movie.

Date of experience: October 22, 2021
India
7 reviews
0 helpful votes
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Best site
October 18, 2021

Its best application/website to watch movies and series in different language. They have affordable subscription plan also.

Date of experience: October 18, 2021
GB
2 reviews
0 helpful votes
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All-in-one
October 17, 2021

Firstly, I started with a free trial period and watched the most popular serials. But then, I decided to purchase family plan and share it with my family and it was worth it. I am totally satisfied with the service)

Date of experience: October 17, 2021
Brazil
3 reviews
0 helpful votes
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Wonderful shows!
October 15, 2021

Very cheap subscription and great selection of shows + their originals.
I just finished squid game and I loved it!

Date of experience: October 14, 2021
Australia
2 reviews
0 helpful votes
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Love it!
September 21, 2021

I love Netflix and their selection of shows! Keep us the good work and give us more fun!
Our whole family enjoys it.

Date of experience: September 21, 2021
Washington
2 reviews
0 helpful votes
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Interesting storyline
September 17, 2021

I wish there were more soap operas and films made by you. Well chosen actors and always an interesting storyline

Date of experience: September 17, 2021
Nigeria
3 reviews
0 helpful votes
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Why you should try Netflix
September 16, 2021

Netflix is such a wonderful movie streaming app, used it so many times and I am pleased with their service

Date of experience: September 16, 2021
NL
1 review
0 helpful votes
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Expose cheating spouse
September 13, 2021

I'm happy for getting out of an abusive relationship and also catching my cheating spouse. Check out Detechgeek. (Com)

Date of experience: September 12, 2021