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Canada
1 review
0 helpful votes
Follow Riley W.
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Disgusting tweet made by CEO. No, any man cannot just identify as a female and then participate in professional sports, let alone any man cannot just join a sport and beat the top level women competing. Stop spreading hate and misinformation.

Date of experience: April 27, 2023
India
5 reviews
13 helpful votes
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Recently I have joined this site and they are providing good service. If you join this then you can watch any of the movies online but the only thing is that they are charging a bit from the customers. They are updating the movies every time. In my personal point of view I like this service very much.

Date of experience: October 27, 2014
Canada
5 reviews
16 helpful votes
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Does It And No Ads
December 4, 2017

Netflix puts fresh excitement into watching. Being able to see foreign series and films, brand new comedy and the latest actors is a wow.The spectrum is broad and the price puts all the commercial ones to shame. Can't do without it.

Date of experience: December 3, 2017
Georgia
15 reviews
8 helpful votes
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Same Movies
April 29, 2016

Netflix has to expand their movie selection, because the majority of people like as many options as possible. And they need more of the latest movie selections, along with more classic films if they are going to be "dated". They should also add video games to their paid content.

Date of experience: April 29, 2016
North Carolina
7 reviews
5 helpful votes
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Worth every penny
April 16, 2015

Who doesn't love Netflix? I have rarely had problems, but when I did they were really responsive - for example, when a disc didn't play they sent out a replacement immediately. Their original content is terrific, their interface is exemplary... Netflix delivers!

Date of experience: April 16, 2015
New York
1 review
3 helpful votes
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Four calls and two and a half hours trying to cancel Netflix that I cancelled a month ago.but Netflix took it upon themselves to keep changing my account. Without my consent.when you cancel. Something that should be the end.but not Netflix.and to get a credit.is almost impossible.what a scam

Date of experience: February 24, 2023
Morocco
2 reviews
10 helpful votes
Follow James D.
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I have been a fanboy of Netflix just for its quality contents, while no other platforms could entertain us more. But here in 2022, I think Netflix has fewer Contents than its competitors. One of the most viewed and great series like DARK came out of its production. We expect this type of mind blowing movies and series more. And the regional contents should be open for its worldwide subscribers. Other than that, Netflix is always the best.

Date of experience: June 9, 2022
Arizona
3 reviews
1 helpful vote
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Love it
July 23, 2021

It's probably the best service out there. I started using it at the beginning of this year and I don't understand why I didn't do it earlier. Good quality, a wide variety of films and series. I actually think I watch Netflix every day since I bought it :)

Date of experience: July 22, 2021
Canada
3 reviews
10 helpful votes
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Tumbling Down the hill
December 11, 2020

I used to love Netflix, they had great movies and everything was fine.
But they recently are going downhill. What do I mean? I mean that they are not posting good movies and they get worse every year. Also, there was a time where my account got hijacked and they did not want to help at the beginning.

Date of experience: December 11, 2020
Hawaii
17 reviews
104 helpful votes
Follow Tina-Louise L.
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I live for Netflix!
August 23, 2018

There are soooo many choices to watch. And thank goodness they have profile algorithms to help because (I don't know about you), but I'd literally spend nearly as much time searching as I do watching.

I love that they notify you of new seasons on shows saved in your profile. I love their movie suggestions. I love having the ability to binge watch my favorite shows.

Thank you Netflix! You're my date on many lonely nights.

Date of experience: August 22, 2018
Germany
2 reviews
1 helpful vote
Follow Yuna T.
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Netflix is great for its vast and diverse library of content, offering a wide range of movies, TV shows, documentaries, and original productions that cater to a multitude of tastes and preferences. Its user-friendly interface and personalized recommendations make it easy for viewers to discover new and engaging content tailored to their interests.

Date of experience: February 1, 2024
Illinois
2 reviews
4 helpful votes
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Netflix is my favourite streaming service for watching movies and TV shows. Probably, only those who do not like to watch TV shows and movies have not heard about Netflix yet. I like this streaming service so much that I have had a subscription for 1.5 years. I have never regretted this!
I love the way Netflix looks. Perhaps from all services that I have used this service has the best interface.
On the main page, offered movies are changing all the time, and usually, there are either new movies or new seasons of popular ones, or the most-watched TV shows and movies.
I find it quite great that when you hover the cursor over the movie you like it starts to play the trailer and show the basic information concerning the specific movie.

Date of experience: October 22, 2021
Germany
2 reviews
1 helpful vote
Follow Michal S.
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I watch netflix every day and I enjoy their content but there is no possibility to save their movies on device for watching the video offline or to control the quality of the video:/

One more thing that should get fixed is the Costumer service. I waited around a week until I got an answer.

Date of experience: August 12, 2017
Texas
1 review
1 helpful vote
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Netflix not the same
October 1, 2023

I don't know what happened to Netflix they are not the same they play nothing but foreign movies with them not even talking we missed the old Netflix getting ready to cancel them. They release a lot of new movies but almost all of them are B &c rated movies they don't even have the good stuff no more what happened to your Netflix stop playing India movies and third world country movies. You need to start playing Real movies

Date of experience: October 1, 2023
Pennsylvania
1 review
0 helpful votes
Follow Vered E.
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Netflix sucks!
November 26, 2015

Netflix sucks!
[1]The internet transmission stops on average every 60 seconds and then you need to wait about 2-3 minutes before it continues.
[2] When it returns, half the time it returns in the wrong place.
[3] In most movies it actually can't even continues and it drops out in the middle of the movie.

"Horrible" experience!

Date of experience: November 26, 2015
Indiana
3 reviews
9 helpful votes
Follow Charles M.
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Avoid Netflix if possible. My account was hacked, when I contacted Netflix they informed me that it was my fault and they could not recover the account because the hacker had changed login and payment methods so I could not access account to cancel it even though I could verify all but the new email the hacker had added.

Netflix agreed to close the account in question and assured me that as the payment method had been changed I would not be charged. Two weeks later I see a charge from Netflix for monthly service. I immediately contacted Netflix about they charge and was informed that the hacker had had the account restored and my card was backup payment method. All this even though Netflix rep had assured me this was impossible.

Almost 2 hours on phone with Netflix and they have promised to refund the stolen funds and claim to have removed card info. But as they are not a trustworthy company and accounts are vulnerable I will now have to change debit cards

Date of experience: June 1, 2023
Indiana
6 reviews
23 helpful votes
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Ok, so the movies are "ok" and the tv shows are "ok" but the customer care... leaves a lot to be desired. When you sign up and asks for a payment method, paypal is offered, however it will ask for a credit/debit card also. It WILL not accept paypal debit card as payment and when you ask customer care for help to change it... oh heavens, I have never had a "rep" get arrogant with me about changing a payment until this morning. This makes the hassle of getting Netflix really not worth trying. I have tried two different reps and neither were:
1. Able to be nice and
2. Able to help
What good is having customer care if they DON'T care? Or better yet, be able to help? SHAME on you Netflix!

Date of experience: September 22, 2018
Wisconsin
11 reviews
14 helpful votes
Follow Charles O.
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I have had a netflix account for quite awhile, it has even replaced my regular television service. I only regret that their browsing function is not as transparent as it could be, which seems to be designed with the intention of hiding the fact that they do not have as many shows that I actually want to watch as they could. It's also a problem that they regularly remove shows from netflix before I have a chance to watch them.

Date of experience: September 16, 2016
Canada
1 review
5 helpful votes
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Sad most people don't know, most everything in the media is full of bought and paid for propaganda, Netflix used to be good, but since they hired the Obama's, the amount of embedded propaganda designed to influence your thoughts, opinions an feeling's has skyrocketed, but, that is their job!

Date of experience: May 5, 2020
Maryland
1 review
0 helpful votes
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It does worth anymore
August 21, 2022

More and more Netflix cancels saisons for stupid reasons. While there are many interesting first year show (or second sometime) Netflix cancels them for weird reasons… I don't care having dozen and dozen of new series if I stay frustrated by cancellation of my preferred ones!

Date of experience: August 21, 2022

Overview

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
278
value
277
shipping
113
returns
117
quality
258
+46