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NetflixReviews 1,825

2.3

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Netflix Reviews Summary

The company has a mixed reputation, with some customers appreciating its extensive library of content and user-friendly interface, which enhances the viewing experience. However, numerous complaints highlight significant dissatisfaction with rising subscription costs, technical issues like slow loading times, and customer service inadequacies. Many users express frustration over billing problems and the perceived decline in content quality, particularly regarding Netflix originals. Overall, while the platform remains popular for its variety, the growing concerns about service reliability and customer support suggest a need for improvement to retain loyal customers.

This summary is generated by AI, based on text from customer reviews

service
281
value
279
shipping
113
returns
118
quality
259

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India
9 reviews
0 helpful votes
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Biggest Platform
March 10, 2021

Its one of the biggest platform to watch any kind movie or series. We can also watch the monthly or yearl subscription plan as per our convince.

Date of experience: March 10, 2021
Benin
2 reviews
0 helpful votes
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Ma confidence
March 9, 2021

Très bon site de divertissement permettant de gagner de bénéfices pour pour chaque vidéo visualisée. C'est excellent!

Date of experience: March 9, 2021
California
2 reviews
3 helpful votes
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I was a skeptic of Netflix's model for a while, but they have provided to be able to innovate. I really enjoy their series selection, such as: Money Heist, Elite, Locked Up, The Crown, and The Queen's Gambit. Clearly I have had time on my hands due to COVID, haha. Keep up the good content!

Date of experience: March 2, 2021
Washington
1 review
0 helpful votes
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Cool!
February 26, 2021

Lots of content, original content, excellent quality content, site and application organization. Many new films and TV series in 4K HDR quality - Dolby Vision; there is noticeably more duplicate content; beautiful and user-friendly interface; you can always find something to your liking; monthly content update. Currently watching Ratched! Recommend this movie!

Date of experience: February 26, 2021
Switzerland
5 reviews
1 helpful vote
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Great movie library
February 16, 2021

I've been using Netflix more than 1 year and so for have nothing to complaint about. No ads, a variety of movies and series. Maybe the only one cons I could recall is the lack of classic movies.

Date of experience: February 15, 2021
Colorado
6 reviews
1 helpful vote
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Good Service
February 12, 2021

I like this service. They have a very user-friendly application interface, a huge selection of movies. Would be nice if they were coupled with disney+. :)

Date of experience: February 12, 2021
Brazil
1 review
0 helpful votes
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Legal
February 8, 2021

Muito legal este empresa e streaming. Quem tiver oportunidade e condições financeiras adquiram o produto.

Date of experience: February 7, 2021
Canada
1 review
2 helpful votes
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Netflix often cancels shows after just two seasons. It would be ok if they were presented as 2 season shows that had a plot that wrapped up in that time, but they are ongoing stories that are just abruptly ended as you are starting to get invested in the storyline. Netflix is all about getting new signups, not catering to the subscribers they already have. I no longer invest my time in new shows until they are at least 3 or 4 seasons in, just to make sure they are already committed to stay around. If they continue to only produce the first 1 or 2 years of shows that have a long storyline, then I might as well stop my subscription. It won't be worth it going forward.

Date of experience: January 23, 2021
Canada
4 reviews
10 helpful votes
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Ive had Netflix for 8 years, started at 9.99 Dollar a month. Over the gears if increased to 14.99 and now 18.99. Since i am an Amazon Prime member, i use prime video which is included in the membership anyways. So i cancelled my subscription with Netflix and since this say Netflix is asking me to rejoin. So i asked for a loser price to come back. They wont lower it for people who were with them for years. Not really a way to show that you appreciate longtime customers. There are a lot other streaming channels who are a way cheaper and have a better costumer service.

Date of experience: January 17, 2021
India
7 reviews
0 helpful votes
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Never ending list
January 11, 2021

They have very large list of movies and series all of them better than other. I enjoy binge watching series on weekend. High quality content.

Date of experience: January 11, 2021
New Jersey
1 review
0 helpful votes
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Just set up my account, Installed an app on my phone and it keeps saying there is a network error, however, everything is ok with the connection.

Date of experience: January 8, 2021
Washington
1 review
0 helpful votes
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Top notch
January 8, 2021

Great service and customer support is very helpful. A good value for my money. Number of active devices also reasonable I highly recommend.

Date of experience: January 7, 2021
Illinois
1 review
0 helpful votes
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Netflix opinions
January 2, 2021

I'm a Netflix lover, you don't have to be what I am but you probably like Netflix because you can watch movies, shows, & episodes of any kind (my fav is A Big Miracle) for FREE (I know you have to pay to have it). You may also like it because it entertains the kids while having you adult time ( I mean am I right) and I should know because I myself am a child & I always bug my parents for Netflix. But for me, my most likely reason is that you can sit down on the couch with your family & feel free to watch whatever you want when you want without having to worried about purchases.

Date of experience: January 1, 2021
Pakistan
2 reviews
0 helpful votes
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I wanted to say that Netflix has everything to get like watching movies, also Netflix provides series and movies that are really amazing and best
When It comes that you say to someone that I have Netflix account and he reply urah you are Netflix user
It has things like a lot of great personalities and many leaders give the review of netflix in sense of the point that it gives it's viewers authentic knowledge, good english understanding skills and also some dramatic english speaking in front of people
To conclude that Netflix is the best provider in all the way... thankx

Date of experience: December 25, 2020
New Jersey
3 reviews
0 helpful votes
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Like the service but totally hated that they took the money off my account once the month was done. Without my consent.

Date of experience: December 22, 2020
Nigeria
3 reviews
22 helpful votes
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My Netflix Review
December 17, 2020

Overall, it's pretty good, and always have what I want. And it does come out with some awesome original content (like Tiger King, The Witcher or Money Heist) which makes it a worthwhile subscription.

Date of experience: December 17, 2020
Illinois
2 reviews
15 helpful votes
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Netflix opinions
December 13, 2020

I've always loved Netflix. When my mom figured out she could get Netflix I said "whats Netflix" she said "Netflix is an app where you can watch movies you like all the time without being bumed you can't get it because you don't want to pay money or your parents said no because they did not want to pay for it so Netflix is a way where you and your family can enjoy a movie in pease and quiet. Download the app today.

Date of experience: December 13, 2020
Canada
3 reviews
10 helpful votes
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Tumbling Down the hill
December 11, 2020

I used to love Netflix, they had great movies and everything was fine.
But they recently are going downhill. What do I mean? I mean that they are not posting good movies and they get worse every year. Also, there was a time where my account got hijacked and they did not want to help at the beginning.

Date of experience: December 11, 2020
Canada
1 review
1 helpful vote
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Scammers
December 6, 2020

They add 5$ more to the subscription all of the sudden and there is nothing new on theirs steams! $#*! this $#*!! I'm canceling!

Date of experience: December 6, 2020
GB
8 reviews
0 helpful votes
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Totally worth it
December 6, 2020

At first, it seemed to me that this site has a slightly expensive subscription, and doubted whether it was worth it. But as soon as I started using Netflix, I realized it was like totally worth it. It has literally everything I need and the site is easy to use

Date of experience: December 5, 2020