Newegg

My first order date was on 8/11/2005 when I was a ripe age of 16 when I built my first computer. Back then Newegg was the go-to place for tech hardware. Since then Newegg has started selling all sorts of tech and I've stuck with them for the most part, with a few hiccups here and there with customer service. In fact, the Newegg customer service used to be the standard in my eyes. I've since found myself going with Amazon for computer parts (just spent $400 this week) more and more, as I've started to lose faith in Newegg. In the past 3-4 years been screwed on Newegg refurbished products, rebates, and just general purchases.

My most recent order was on 6/28/16, which had a rush processing with 3-day shipping. While they disclaim that there is no guarantee that the rush processing will work (then why sell it for 3 bucks?) that it should ship out on the same day. The very next day an alert goes up claiming from 6/29 - 7/1 they are doing inventory and we shouldn't expect our orders to go out. I contacted customer service inquiring why my product hadn't shipped by 7/1 and I get boiler plate apologies and garbage excuses. I was PROMISED that my item would ship on 7/1. I have since been told that my item wont ship now until 7/5 and wont receive my item until 7/8.

I've considering canceling the order but I actually have a client who needed this yesterday, I suppose I will keep it for myself now or as a Christmas present. This will be my last Newegg purchase. I'd rather have the reliability of Amazon that will back their word then useless fake apologies of Newegg customer service.

Also they laughably offered me a $5 dollar gift card for my troubles. It's not about money, its about principal. Not to mention right as I try to cancel they mark it as Shipped so I have to resend them back the item for refund.

Newegg sold me a DT CyberPower PC Gamer Ultra 2204W10 preloaded computer with parts that started failing within six months (memory stick) and finished failing at eleven months (complete hard drive failure). I lost data, time, and money. For the duration of these issues, I spent months of my own time diagnosing the strange issues I was seeing - blue screens, UI hangs, 30 minute boot times, etc. This is from a computer that was supposed to come preloaded and fully functioning out of the box. When contacted for a refund, Newegg's answer was that 30 days had passed and no credit or refund would be possible. They instructed I contact the manufacturer for replacement parts.

The thing is, I had already contacted the manufacturer for replacement parts. After months of diagnosing the computer, replacing the memory stick on my own dime, recovering lost data, etc., the manufacturer took weeks to send me a replacement hard drive. Then the hard drive was blank with no boot tools. Im currently waiting for the boot tools. I've now spent months without a useable computer.

So to recap, Newegg sold me a defective computer. I worked with the the manufacturer to try to get it taken care of and instead spent months over the past year without a useable computer. When contacted, Newegg did the usual "it's past 30 days and we couldn't care less," that I've since discovered is their business model - sell defective products and hope they don't fail within 30 days. As of writing, I still do not have the items I need to fix the defective computer Newegg sold me.

I just want what I paid for. I paid for a fully-functioning computer. I received a trap that, twelve months later, is still sucking up my time, effort, and money after their "customer service." Buyer beware.

-Brian

I was refered to Newegg through a Uberi link. I was looking for a laptop as a gift for my mother at Christmas. Uberi showed an advertised price at Newegg for 449.99. I clicked the link and was sent to the Newegg home page. The price that came up there was 599.99, but at the time of checkout the coupon code from Uberi was applied. Newegg still charged my card the 599.99. The confirmation e-mail sent to me did not state the price charged only that my card had been successfully charged on 12/3. In addition there was no invoice or receipt in the box that stated the charge amount. It was only when I received my bank statement 2 weeks later that I noticed the error. I assumed it was an honest mistake and called Newegg customer service. Before calling them I returned to the website and saw customer reviews for the item from the day before and the day after my purchase where others commented on the great value of 449.99. The customer service rep proceeded to tell me that there was never a time when Newegg sold this item for that price. What? I explained to him that I was looking at the website right then and it clearly disputes that claim. He emphatically denied the price and basically told me that I had agreed to the terms and conditions at the time of checkout and I had to deal with it. It is obvious to me that Newegg is more concerened with building it's bank accounts than customer relationships! When I asked if I was able to return the item and repurchase at the still advertised price of 449.99 I was told that I could but there would be a 15% RESTOCKING FEE. ARE YOU KIDDING ME? I will never do business again with them. Buyer beware with Newegg and check your account information This may have happened to you too.

Purchased a subwoofer, 6 weeks later it died. Contacted Newegg - since I had purchased their 2 Year Replacement Extension Plan - was told that since it was after their 30-day warranty period I had to deal with the manufacturer. OK, I understand, but one would think that since I purchased an entire Home Theater speaker system from them (not inexpensive, either!), they would help. Especially since this was only 2 weeks past their 30-day refund exchange date. Nope; I was told that there are NO exceptions to their policy. They gave me the manufacturer's phone number.

But wait! Continue reading, and you'll be surprised!

I contact the manufacturer, which was a comedy of errors. This was not Newegg's fault.

Lo and behold, yesterday I received a RMA return authorization from Newegg! They were going to give me a full REFUND for the subwoofer. Of course, this was AFTER I had disassembled the subwoofer, and installed a new speaker (which was sent by the manufacturer - which is another story - luckily, I'm very handy and had the tools to do this - if I was a typical customer I wouldn't have been unable to do so due to the special screws used by the mfg).

REFUND? I purchased the 2 Year Replacement Extension Plan from Newegg, so I thought that I would be receiving a new subwoofer from them. Silly me. NEWEGG CANCELLED MY REPLACEMENT EXTENSION PLAN, and refunded me the cost. WITHOUT CONTACTING ME. Seems rather unethical.

I recently purchased a Corsair SPEC-3 case which was offering a $15 rebate. However, although I received a Corsair SPEC-3 case from Newegg, the UPC on the box was 1 digit off from the UPC in the rebate offer. Neither Newegg nor Corsair seem at all concerned by this bait and switch, and refuse to honor the rebate.

Although Newegg does offer a wide selection at reasonable prices, I will have to weigh all options before ordering from them again... and will never fall for their rebate offers anymore.

UPDATE: Newegg asked that I send them all of the information so they can research why the rebate was not honored. On December 16, they stated "... I apologize that Corsair did not honor the rebate and I have submitted a request to our Rebate Team so that they can further look into this. I have included all the information you provided and they will be further looking into this with Corsair. Once our Rebate Team receives an update they will send you an email with more information. Please let me know if you have any questions and I would be glad to further assist." To date, I have heard nothing else. In looking at all of the claims to which Newegg has responded with promises to assist, I have noticed a complete lack of people posting updates on how Newegg fixed the problem. It is clear that their offers is merely lip service that they have no intention of fulfilling... Knock them another star for that!

In short, if you're a gambler, use Newegg. Customers either receive their correctly filled order in a timely fashion, or they are completely hosed by a company that couldn't care less if you're happy or not because they already have your money. Even if they ship a defective item, they still profit from the return fees. So, use at your risk because sooner or later, Newegg will hose you too!

New update. Newegg has finally decided to honor the rebate (their fault). Accordingly, I have upgraded the review to 3 stars (Ok). It shouldn't have been this difficult, but they did right in the end. I could only wish that these other folks would have similar happy endings...

Not wanting to go through the entire site i can only bring these examples to light. There is a brand of very nice office/gaming chair from a company called DXRacer. Newegg lists the Msrp of these chair at RIDICULOUSLY inflated prices to artificailly make it look like they sell them at a discount of between 40-52% at the time of writing this. I will use a random example from the extensive range of chairs: MODEL FE57/NB a gaming styled office chair in their "formula" series. Listed on the Newegg website for $339.00 at a discount of %52 according to them from the listed price of $699. DXRacer lists the exact same model on their website WITH NO DISCOUNT OR DEAL at... you guessed it $339.00...
Just to be clear THIS IS ILLEGAL it is referred to as a "phantom markdown" and many court cases and judges have set precedent that THIS IS ILLEGAL.
It is anti-consumer and against (at least) California's unfair competition laws, False advertising law and consumer legal remedies act. THe FTC's guidelines on manufacturer's suggested retail prices are ENTIRELY clear on this.

I will be informing the FTC and better business bureaux of these scam practices

I've ordered the video card which cost me $725 including shipping. Eight days later I've received a notification from FedEx that the card was delivered. Not so. No card anywhere to be found.
I've contacted Newegg and started a claim. I've received a response that the seller provided "proof" with a POD FedEx order that the card was delivered. So I was instructed to contact FedEx.
The automated phone service from FedEx almost drove me insane but after 3 call attempts and 30 minutes later I finally had a Supervisor on the line who spoke English. FedEx filed a claim. Next day, the FedEx delivery guy showed up, telling me he remembered he delivered in "this neighborhood" shrugging his shoulders. As for myself;: Nothing. No card, no money.
Newegg pointed to the seller. The seller pointed to FedEx. FedEx said the package was delivered. Everyone claimed: "Not our responsibility" - One week after ordering the card I was out $725 and no merchandise.
Next, I filed a claim with Paypal asking for my money back. Newegg provided the "fake proof" POD from FedEx to PayPal, claiming the card was delivered.
I showed that signature was required on this delivery, but that was brushed under the table with a note from Newegg stating: "Additionally, we will pass on that information to our seller as they should have required a signature for the package." …. Saying in a friendly way basically: "but nothing we can do...".
Two days later, the card was suddenly in front of my door step. A kind and honest neighbor brought it by, after it was delivered to the wrong address. In summary; FedEx lied. They did NOT deliver the video card to my home. The Vendor hid behind a "fake delivery confirmation" from FedEx and Newegg shrugged their shoulders, basically claiming "Nothing we can do."
SUMMARY: No one gives a crap for you as a customer. As long as they have your money all is well. Newegg, their vendors and FedEx will blame you for the missing merchandice. In one of the correspondence Newegg suggested that is was probably stolen, so guess what? They suggested that I file a police report. If I didn't have honest neighbors, I'd be out the money with nothing to show, except the runaround, chasing after my lost money.
So you think this story is over… well, now my $425 motherboard I've ordered from Newegg is not delivered, which I've paid for two weeks ago…. I filed a claim with Newegg…I am not a mind reader, but I have a good guess what happens next...
I have spent a truckload of money over the years with Newegg. I had a bad experience last year, but thought I give them another try – BIG MISTAKE on my part.

Chose ShopRunner 2Day Shipping on 12/26/13. As of 6PM on 1/2/14 the product has STILL NOT ARRIVED. I've sent emails to newegg.com with NO RESPONSE.

3/23 - Ordered HyperX RAM sticks from newegg. 3/25 (3PM) - emailed to cancel order. 3/25 (11PM) - seller emails that package has already shipped. 3/26 - check USPS website for tracking update - "USPS awaiting package". 3/27 - check USPS website for tracking update - "USPS awaiting package". Email to seller - no response; contact new egg who emails seller. 3/28 - check USPS website for tracking update - "USPS awaiting package". Email to seller - no response. 3/29 - check USPS website for tracking update - "USPS awaiting package". Email to seller - no response. Multiple calls to newegg - response is (summation) wait. 3/30 - check USPS website for tracking update - "USPS awaiting package". Email to seller - no response. 3/31 - check USPS website for tracking update - "USPS awaiting package". Email to seller - no response. 4/1 - check USPS website for tracking update - "USPS awaiting package". Email to seller - no response. 4/2 - check USPS website for tracking update - "USPS awaiting package". Email to seller - no response. More calls to newegg with no response. 4/3 - USPS receives package 4/5 - USPS delivers package to Chino mailbox. I open package - COUNTERFEIT HYPERX RAM STICKS. I contact newegg furious... all they say is they will send a return label. Nothing about oh we are sorry... we will take immediate action against the seller... this is not our policy... we will refund your money immediately... none of that! All I get is, we'll send a return label for you to return the product. The seller has up to 10 business days to refund the money. So I get a label... it's UPS Ground. It's shipping to New Jersey (it was shipped FROM Inglewood CA). So Newegg really doesn't care about what has happened thru the process of this transaction. No worries - I disputed the transaction with the bank... emailed HyperX with pictures of the products and told them that newegg sold me counterfeit products... and I'm leaving this feedback everywhere I can!

I ordered a computer monitor, was shipped a computer case.

Immediately treated as if i was trying to rip off the company.

I have been doing business with them for years, and this is literally the only and last time they will make a mistake, because i am cancelling my account.

The only way for you to get refund if you don't know what you are talking about (i. E., the law of unsolicited merchandise) is to put your credit card information on hold for the amount of the item to be re-shipped to you (incase another $#*!ing mistake happens, they can charge you). Or you can wait 15 $#*!ing days for you to receive your product after you ship it back to them to complete their internal newegg investigation (which is probably run like NYC Police unions, fixing invoices/making the company not liable), then they would send you the correct item back. All while you waste your time and money and gas and energy going to the post office and dealing with that nightmare.

They want YOU as the CONSUMER to pay for their mistakes.

DO NO DEAL WITH NEWEGG EVER!

If you see something on newegg, copy the item, and price check the internet! There are actual reputable online shops you can spend money at with the customer in mind.

View those pictures, does that look like a 22" LG brand monitor?

$#*! no, it's a goddamn unknown quality/value computer case that arrived in a jank $#*! generic $#*! box with my intended products shipping label on it!

- BELOW YOU WILL SEE THEY SAY THEY RESPONDED TO COMPLAINT, THIS IS ONLY AFTER NUMEROUS CALLS TO CUSTOMER SERVICE, MY BANK (FOR FRAUD), AND FINALLY THE OFFICE OF THE CEO.

THAT IS HOW FAR I HAD TO GO FOR THEM TO FIX THEIR MISTAKE.

DO NO BUSINESS WITH NEWEGG!

Vizio E231I-B1 23-inch LED Smart TV - 1366 x 768 - 60 Hz - WI-FI - HDMI

I BOUGHT THIS TV IN FEBRUARY OF 2015. THE TV STOPPED WORKING, THE SCREEN WOULD FREEZE, AND NOW IT WONT EVEN TURN ON.

I SPOKE TO NEWEGG AND THE SELLER, BOTH SAID THERE WAS NOTHING THAT COULD BE DONE.

I ALSO SPOKE TO THE VIZIO MANUFACTURES WHO TOLD ME THIS COULD HAVE BEEN COVERED UNDER WARRANTY, BUT BECAUSE "BROWNBOX" (THE NAME OF SELLER) WAS NOT AN AUTHORIZED COMPANY TO REFURBISH THEIR ITEMS, THE WARRANTY WAS VOIDED.

THESE PEOPLE ARE SCAMMING YOU. PLEASE DO NOT BUY ANYTHING FROM BROWNBOX.
SOME OF THE COMPANIES VIZIO TOLD ME WHO WERE AUTHORIZED TO FIX AND SELL REFURBISHED VIZIO ITEMS ARE, AMA ZON, BJs WAREHOUSE, WAL MART, ETC.

PLEASE DO NOT TRUST THIS SELLER. A 75% RATING SHOULD ALREADY SPEAK FOR ITSELF. UNFORTUNATELY, I DIDN'T SEE THEIR RATINGS UNTIL IT WAS TOO LATE.

DON'T WASTE YOUR MONEY! THIS TV LITERALLY CRAPPED OUT ON ME IN 8 MONTHS.

Other Thoughts:

I WOULD NEVER RECOMMEND THIS PRODUCT TO OTHER PEOPLE.

AND NO, I WOULD NEVER PURCHASE THIS PRODUCT AGAIN...

Newegg is a market place, not a vendor. It appears you are purchasing products and warranties from Newegg, but when the products are misrepresented (IE getting a Home version of Windows VS WINDOws Pro on your Laptop), they claim they did not sell it, and go as far as blocking your review calling out false advertising. When you purchase a extended warranty. It is a replacement warranty good for one replacement credit for the purchse price of your misrepresented junk. It refunds the list price of the junk when purchased, not shipping, handling or the price of the plan, which expires once you use it. Again this is through a third party. And Newegg gives you no indication of who warrantied the product or where to file a claim unless you call and ask for it. Expect the same nasty "not our problem attitude" when you call to get this information. Once you do file a claim expect to spend several weeks of being promised a credit in 2-3 day, another 5-7 days, another 8-10 days. The time gets longer every time they miss a deadline. I am currently in the 8-10 day cycle, I am confident on day 11 I will be told another 10 to 15 days. The warranty company (AIG) blames Newegg, Newegg blames AIG, If you put both companies on a conference call they blame the company who sold the computer. Don't bother asking for a manger, they will just put you on hold for 10 minutes and come back with the same answer.
3-6-17 Update: I just spent another hour cutting and pasting a response to Newegg's response requesting more information. Will see where this goes. Crazy that I have to go to these length's to in hopes of getting any results.

Ha-Ha Ha, got another response please allow 3-5 bussiness days for someone nto notice my response.

I purchased a total of 5 Smartboards from this company, which has been a nightmare: First of all I established and account, which was deactivated two days after I registered and I called to see why my account was deactivated, after waiting online for 90 mins, no one was able to tell me what was going on with me account. Next, I used my company card to purchase the equipment, and I needed the equipment shipped to the Alexandria, VA; office, but the equipment was shipped to the billing address for my credit card, which is in Winnebago, NE. This is unsat for a company to make this type of mistake, without any kind of compensation to the customer. I had to ship the equipment from Winnebago, NE to Alexandria, VA; additional shipping cost to my company, if I didn't need the equipment to complete a install, I would have canceled the whole order, the customer department was not very helpful at all, and the verification department and the process was the pitts, I never received a call from them too straighten out my account... I really hope someone in management reads this review, because process they have in place currently is not effective at all...

I don't trust their service, they seemed shady to me and not as trustworthy as others

I made some purchased with Newegg. When their pricing is on sale, the price is reasonable.

This is now the 2nd Time I have had an issue with it and wont be buying from here ever again. The 1st one. I bought a new AIO Cooler. The finish was messed up. I contacted them after 30 days ( I didnt install it right away). I had to RMA it through Corsair and then when I got the new one I didnt want it anymore and wanted a different one. So now I am stuck with it.

The 2nd time. I bought a CPU, Motherboard, and Power Supply. The Motherboard looked white ( asus z690 p) and it is actually an ugly metal look. I ( other websites said itw as black and white but I guess they meant the motherboard PCB itself). Then the Power Supply I bought cables sucked, poorly designed and too stiff. ( seasonic Focus-GX1000). Since there was so much I Didn't like I tried to return it, but they didn't want to. So I had to use the power suply didn't come with screws so they would return it ( it really didn't come with them). Then the motherboard they didn't want to return ( I was over this whole project at this point). I had to tell them the box was damaged in shipping ( which it was but I was just going to keep it until now ;) ) The CPU they didn't want to return at all and then offered a 15% restocking fee. You are the reason I am not going to use it. Why should I have to pay for it? This is why Amazon is taking over

I have been a loyal customer for 20 years, but I will never bother with Newegg again. I places ONE order for about $5,000 dollars worth of computer parts. They broke that order down into an unknown number of suborders but they "can't tell you how many orders it will be until it ships" which is very confusing, particularly since everyone asks "what's your order number?" Order number? I have no idea how many orders they made. But that's not why I'll never shop there again. They also place a demand that certain packages be signed for in person no exceptions whatsoever not even if you sign a slip and leave it on the door. Maybe this makes sense in a big city. But my closest neighbor is more than 1/2 mile away and we just don't have package theft in this region. After contacting UPS and pleading with them to find a way for me not to be present, I was told that this requirement is made by Newegg.com which makes sense because over the past decade I've received hundreds perhaps a couple thousand packages and not once have I needed to be present for the package to be delivered. I've received wine, ammo, tobacco---you name it, it's been left on my doorstep. But not Newegg. So basically, if I want to receive the items I purchased, I must stay at home all day waiting for the UPS truck to come. Then I have to repeat that for at least a week since they broke my order into an unknown number of packages and each day more packages seem to be sent. I have no idea which ones need the signature, because no one can tell me how many orders have been made from my one order. So, if you have more than a week to take off work to wait for a UPS truck, then perhaps Newegg is a good fit. But I need to work to earn the money it takes to purchase goods, therefore I cannot waste a week waiting for delivery. Also: they made NO MENTION that such a strignint requirement would be placed on the package. When I call Newegg, they can't even tell me why the requirement is placed and how many packages the signature is required on (several boxes have been left, but others have not) nor can they tell me how many orders will be made. In the end, it's a complete mess and very confusing. It seems that they've designed a system to maximize profit and minimize risk, which is what businesses do, but most businesses also consider whether or not their policies are wildly inconvenient to their customers. However, Newegg doesn't seem to care. UPS even called Newegg with me on the line to request they drop the signature requirement, but they refused. I told them I'd take liability for anything missing, and they still refused. AVOID THEM AT ALL COSTS unless you think it's fun to play these kinds of games.

BEWARE. CHECK THEIR REVIEWS ONLINE. SCAMMERS!

I ordered an expensive Dyson item on the big black Friday sale and received a confirmation of my order and payment, and that it would be shipped within a day or two. I never heard anything else and after a week I called them. They then told me it was being shipped 'by one of their sellers' and they would email them and get them to contact me. WHAT? Their seller emailed me and said they 'didn't have the color' in the order (there was NO choice when ordering), and they said they 'only had purple'. I told them I didn't care what color I got, and why hadn't someone contacted me and told me any of this. They had no answer. They said since I would take the purple, they would 'ship is right away'. The next thing I know, a couple hours later I received another email saying they cancelled my order! It was now too late to find this popular hair dryer/styler anywhere else; They were sold out all over and all the sale prices were over. I ORDERED THROUGH NEWEGG AND THEY TOOK NO RESPONSIBILITY FOR MAKING SURE I RECEIVED MY ORDER OR EVEN TO CONTACT ME!
There was no explanation as to why they just cancelled it after telling me it would 'ship right away'. If I hadn't called them a week or more after placing the order, I would still be waiting for something they had no intention of shipping. Suspiciously, I now see that the SAME DYSON PRODUCT IS LISTED FOR SALE ON THEIR WEBSITE, AS IT WAS, ONLY NOW IT IS $100. MORE!
They obviously are NOT sold out! I can only conclude that they cancelled my order so they could now sell the item at the more expensive price. I would NEVER deal with these people again. PLEASE, if you read this, Newegg is a huge scam and they are crooks. DO NOT give them your business.

I recently decided to build a gaming pc to play some games with my friends. I acquired most of the parts and decided to order my Samsung Evo 970 SSD from newegg since they had a better deal on it. The couple of dollars I was going to save ended up being a complete loss and a complete nightmare. Firstly, newegg did not present and give me an accurate tracking arrival date and time. Because of that error, I woke to an email saying that my package was delivered. I quickly go check the front door and luckily no one took the package. That was the first mistake. As I picked up the package, I realized it seemed to light even though it was only an SSD so I quickly go open the yellow manilla folder/envelope, and to my surprise, there is ABSOLUTELY nothing inside my package. This is mistake #2. I immediately go contact the online chat newegg and the representative I had was awfully rude and was quick to assume without knowing the full situation. The representative was also impatient. This was mistake #3. Then they told me that they had to follow through with a claim with both the warehouse and courier but I have no idea why the courier is at fault when it was YOU GUYS at NEWEGG that clearly messed up and sent me an empty package. As infuriated as I was, there was nothing I could do to change the situation but they did reassure me that everything would be fine. Fast forward 4 days to today, I recently got an email saying that they cannot honor my claim after finishing the investigation. Mistake #4. SO AFTER THIS WHOLE EXPERIENCE I ENDED UP TRYING TO SAVE MONEY BUT LOST OUT SO MUCH AND STILL HAVE TO GET A SSD CARD. NO REFUND! NO SSD CARD! DO NOT ORDER FROM THIS COMPANY AS THEY DO NOT PUT THEIR CONSUMERS AND CUSTOMERS FIRST! Honestly, I don't want to reach out to them anymore and probably go dispute this my bank if newegg does try to help. But FYI do shop and expect much from them.

Otherwise the UPS is going to just throw it under your door and dont even tell you about it

Good website and reliable. My package arrived on time and had a safe packaging cover.

Mostly bought PC components from them, and always found the prices good, and service excellent.

Newegg has some good deals can be a good website. But the moment you need them or they let you down your on your own. Everytime from items mis-listed, mis-shipped, doesnt matter newegg will blame you. RMA is near impossible half the time, always a restriction or some reason for them to refuse. Their rebates almost never work, out of 100 rebates ive had maybe 30 work. Ive been a customer for 10 years and always chalked it up as whatever. But now its just gotten to the point its so bad i cant even trust them anymore as a consumer. So with that in 10 years ive lost countless times. Ive experienced a dozen or so items i ended up stuck with that were DOA or defective. Im glad not everyone has had my experience cause i wouldnt wish my 10 years of being a consumer at newegg on another living soul.

Edit: also after all my posts newegg tries to get you to remove your reviews. When technically under the law they sold me a defective product which they refuse to return. I was deceived by their product cause it was intentionally listed as something it wasnt. This is very common with newegg. I'm sure Fred Chang himself tells his 2,600 employees everyday to rip off as many people as possible, or at least one must assume that when everything you read says someone else got ripped off. We already know newegg employees and "geeks" who answer chats write false reviews. So any 5 star review I'd never trust. I've done the math and in 10 years newegg has defrauded me on $4,183.42 that's what newegg felt it was worth and my number I paid out before I realized I shouldn't be defrauded by newegg anymore. What they are doing reminds me of the reason tiger direct, 4 my rebates and their parent company systemax ended up in lawsuit by the Florida attorney general. Newegg seems to think since the justice department slapped them on the wrist. They can defraud and scam because the punishment they will get is neXT to nothing. I say to anyone who hasn't been defrauded, scammed, or just plain scammed by newegg. You've either not made any purchases or you just didn't notice or care enough.