Newstyledres

Ordered the below dress. Received a horrible dress. In no way looks like the picture.
Besides being ugly it's sewn terribly and fabric looks like something out of someone's 100 year old attic. Returned it per their instructions and they gave me a undeliverable address in China.
Don't order anything from New Style Dress! I'm at about a $160.00 loss.

This is such a shame. I ordered an outfit for my wedding and it came not looking anything like the picture. They remade it and it was still horrible. I was naive and didn't know about the problems people have with these Asian companies. I am out quite a bit of money. They said they would refund but I'm not seeing any $$. DO NOT BUY FROM www.newstyledress.com!

I purchased what looked like roomy tote, perfect for travel, with 2 security pockets, for $21.00. What I received was a dollar store tote. The tote I received is flimsy, small, and has a tiny front pocket which won't hold much of anything. An e- mail I sent to the company has resulted in no action. You take your chances if you believe you will receive a product worth the money it costs.

First, had I known it was based in china I would not have ordered from past experience. No where in their website does it indicate they are a China Based company. Second it took over two months for it to arrive. Then when it arrived it was very poor quality. The top was way to big and the pants was way to short. I tried several times to contact customer service for a refund and an address to return. I could never get a response from any one. Waste of 150.00!

I have to admit, I was very doubtful that I would even receive my order or that it would be the right product, considering the not so great reviews from this website. I made my order in early March 2020 and it took 3 months to get here. Aside from the prolonged shipping time, I am very pleased to say that I LOVE my silver Gucci belt! It's a wonderful dupe for the real deal and arrived in great condition.

Wonderful company. Amazing service. For All futures brides buy your dream dress there. Service amazing, quality best on the market, peuple are wonderful and the after sale service is unbeleivable. Don't be afraid To do business with them. I give them 5 stars. Thank you for all.

Ordered dress in Feb. For May wedding. Sent correct measurements. Received dress in April with armholes so small that my wife could not put the dress on. For about a month now we have been pressured to send more money for expedited replacement (I refused). Cannot get a Product Return Form for a refund. They will not respond to my email messages now for almost 2 weeks. Worst $150 I have ever wasted. BEWARE THIS COMPANY!

Poor fabric quality. Nothing like the picture. Sent exact measurements and came back two sizes too big. I'm sure they just sent the size closest to what I sent. Three days to return and they don't make finding the returnnemail easy. In fact the name on the package was different than Newstyledress. Don't buy from them. It's a scam.

Scam site -Do not use this site, I bought the 3 piece mother of the bride suit as advertised. What arrived after endless excuses from them was rubbish. Not worth a penny/cent! I had paid extra to ensure it would arrive.on time for our event after being ensured it would I've screenshots of them saying So! Did it arrive on time, no of course not. What. Did. Arrive was then usable as the clothes were barely stitched together! The trousers were to be elasticated waistband but weren't and I was told to post them back to China! The quality of items.are pure rubbish, when I pointed out the trousers & top weren't upto standard they said well we are a small company and the size I ordered was large so they had to make it by hand! I've emails to prove this. Don't waste your money using this company. I disputed it with PayPal and it will take forever to get my. Money back as the company keep changing and using different excuses.

I feel sorry that i have to even choose one star for this webpage.
It is a disaster: the customer service, their English, their clothes,...

The jumpsuit I bought was made by 5 year old children with no hands, I think.
It was terrible, the fabric, the design, all.
It arrived in a dark plastic bag like a piece of garbage.
In the end the funny thing is that this bag was the only thing i could use, to throw the dress directly in the container.
RESUME: PLEASE don`t buy here, you will be disappointed anyway.

I ordered a mother of the bride pantsuit for my daughters wedding. I am very pleased with this company. Prior to shipping I received several emails from the seamstress confirming sizing, colour, and critical dates. I was informed when my order was shipped. It was received in a timely manner and was just as expected...
And fit perfectly. My seamstress, Qin Robin, even supported me with a friends 'not so positive' experience with another online company. I HIGHLY RECOMMEND this company!

Sad to say, I was very disappointed with my order. I paid extra for customization and rush shipping. When the pantsuit arrived, the jacket was 4 sizes too big and the pants were 2 inches too short. I had contacted Robin via online chat and email before and after the pantsuit arrived. Before, of course, she was great -- very reassuring that I would be happy. After, she only offered $35 refund -- or I could spend another $35 shipping the outfit back to her and waiting for another pantsuit. The wedding I ordered it for would be long over before I got it. I don't mind shipping it back, but NOT just to break even. The refund should have been much more. Before the sale I thought I was getting great customer service, after the sale, not so much. I learned an expensive lesson about ordering from China.

I just received the dressy gray pantsuit shown on their webpage. There is no comparison to their picture. The color is a muddy gray and the material is very cheap. It fit but had none of the look of the photo. I'm throwing it in the trash. It's not fit for the Goodwill box. I should have just given my $109 to charity or gone gambling. Don't waste your money or time on ordering from Newstyledress.com! Peggy, Fremont, CA

The material was completely different to the outfit made, tried to send item back for a refund they refused even when i sent a comparison photo of the item they advertised to the item i received. Do Not Use this Company they are deceitful..

Very unethical and VERY poor quality merchandise. When Robin wrote me that she received my incorrect merchandise return and would refund me she never did. When the credit card company called to verify return she lied and said it was never received!

I see a lot of bad comments about for this website, So I contacted the service customer to cancel my order, the customer told me to try this order. When i get order, If I didn't like the clothes, I can get all full money back. I decided to believe and to do this order.
My size is big, The Customer tell me, can custome made free for me, I measure my size to tell customer service. I was not disappointed.
Well made, beautiful pant suits, The pants suits came on time. It was perfect. I will order from they again.

I ordered an outfit and kept corresponding with Robin who always answered, but when read bad reviews got worried. It arrived yesterday it was perfect and fits perfect.

Ordered in April still nothing. Robin customer service said it would be refunded. Contacted several times still no refund. Can't call anyone. Now not answering emails. They are not in England.

I ordered an outfit 5 weeks prior to a wedding. I received a confirmation email that the order was being shipped immediately and should be here (in the US) in plenty of time for the wedding. I also mentioned I may have to have it altered so time was of the essence and was reassured it would be here in good time - I even paid extra for 7-10 day shipping. I ordered the item on 3/23 and it was not shipped until 4/2 - 9 days later. Robin keeps saying to "be patient" but its not about being patient, it's about not having an outfit to wear to a wedding.

I received the outfit on Friday 4/15 - 24 days after ordering! It is very large, drags the ground over my feet and the top hangs down to my waist. I sent them photos and ask to return for refund b/c it does not fit my measurements as was provided in the beginning and their response was to have it altered. Really? I am 5 days away from the wedding and to have it altered would cost a fortune and take at least a couple of weeks. I have gone back and forth with them and all they will offer is $45 refund on a $156 suit that I will never be able to wear - and wouldn't want to now as they have made this entire event a nightmare. I want to take it out and burn it! They are truly scamming people out of their money and reselling returned merchandise over and over.

Also, their headquarters address on the website changes to different locations frequently - originally the showed they were based out of London (which is not true b/c they are in China) and now they are in Nicosia, Cyprus. Check it out for a few days and watch it change. What legitimate company does this?

I SENT MEASUREMENTS AND HAD A DIFFICULT TIME PLACING ORDER (SHOULD HAVE BEEN A SIGN). AFTER SEVERAL EMAILS BEGGING FOR HELP, I FINALLY RECEIVED A RESPONSE. THEN I RECEIVE MY ORDER I CAN'T WEAR IT. I PAID $152.00 FOR SOMETHING THAT IS UNWEARABLE. WILL NOT TAKE IT BACK. DON'T EVEN BOTHER TRYING. PAID WITH PAYPAL AND I CAN'T GET ANY HELP. THE DRESS COMPANY STOPPED RESPONDING TO MY EMAILS AFTER I TRIED TO SEND BACK. PLEASE DON'T WASTE YOUR TIME! THE QUALITY WAS TERRIBLE... EVEN IF IT FIT. AND THE SAME COMPANY HAS SEVERAL WEBSITES THEY'RE OPERATING. YOU WILL FIND THE SAME CLOTHES WITH THE SAME PICS/MODELS ON DIFFFERENT SITES. BE WARE, PLEASE!

Order formal pantsuit for wedding was told NO PROBLEM, well problem, no outfit no return messages, I requested refund haven't seen that either. And convenient for them NO ONEON LINE they were on line as I was ordering NEVER AGAIN

I bought 4 pairs of pants, short enough they fit my 7 year old and this company wont give me a refund or an address to even send them back to

I double paid for two same orders, The customer service contacted me to confirm the order. They cancel one order and refund to me, thanks