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NextdoorReviews 3,043

1.7

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Nextdoor Reviews Summary

Nextdoor has a rating of 1.7 stars from 3,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 502nd among Social Network sites.

service
453
value
406
shipping
55
returns
56
quality
162

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New Jersey
1 review
19 helpful votes
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I was harassed by NEXTDOOR after I posted information about a reckless driver. All because I posted pictures of the person's face and license plate. Their excuse? " the person can not defend herself so not appropriate to take picture of her" REALLY? And she almost caused a terrible accident around our neighborhood. There's no freedom of expression within the respectful limits.

Date of experience: May 4, 2016
Washington
1 review
14 helpful votes
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The next door sensor is biased and deletes messages he or she does not agree to. Poor site.

Date of experience: May 2, 2016
Tennessee
2 reviews
13 helpful votes
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We have a Nextdoor community with a large percentage of participation among our homeowners in our neighborhood. I will say that if those of you who are so very unhappy with the way your site is being run, why not contact Nextdoor Corporate and give them your ideas, experiences, explaining what has happened. They have no way of knowing if your community site is being run properly if no one complains to the Nextdoor (https://nextdoor.com) your site will fail. There's no reason for that to happen. Report what has happened, let them know so they can fix it! It's a very valuable website and has helped my neighborhood tremendously!
**I do want to add that I have read some of the crazy things that have happened to people involved with Nextdoor on SiteJabber, and from what I have read, these problems existed before Nextdoor was implemented (and will likely continue, even though these reviewers are not using Nextdoor any longer.) The bad behavior of the people in these neighborhoods is not Nextdoor's fault, and it sounds like a lot of people with such egregious issues would have these problems regardless of Nextdoor being active in their neighborhoods. It's not Nextdoor...

Date of experience: April 27, 2016
Colorado
2 reviews
8 helpful votes
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Multiple neighbourhoods within the same city and no common community board/page. Looks very basic and so many noisy neighbour complaints. Would rather look for a better alternative. meneighbour.com looks better.

Date of experience: April 26, 2016
Georgia
1 review
36 helpful votes
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Nextdoor seemed like a good idea. It wasn't long before I realized that the neighborhood trolls come out on this site. Instead of having to confront small children by yelling at them to get off of their lawn, people seem to feel emboldened by the lack of face to face contact. What comes out of this is nasty self centered personal agendas and polarizing of inconsequential issues. This site and app brings out the worst side of people and does more to break the community apart rather than bring it together.

Date of experience: April 24, 2016
Virginia
2 reviews
27 helpful votes
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Our Neighborhood "Lead" on Nextdoor is also the "Chair" of the HOA Rules and Regulations Committee. He is the nosy type who walks around the neighborhood with a clipboard looking for HOA bylaw violations to report on.

While this is a neighborhood issue unrelated to Nextdoor, as the "Lead" of Nextdoor, this guy closes discussions that he doesn't agree with while also using the forum to proselytize his religious viewpoints.

Nextdoor allows this "Lead" to basically run the entire forum. If he is not interested in a thread, he scolds us and then closes the entire discussion.

Date of experience: April 23, 2016
Florida
2 reviews
15 helpful votes
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This company/website is useless. Tried to become a member and they would not accept my number to verify my address. It's no wonder our management company (Elim Services, who also are useless) would recommend this service. Sounds to me like some kind of company run by scammers. I CERTAINLY UNDERSTAND THEIR HORRIBLE RATING.

Bottom line, I strongly advise people to NOT live at Southbrook Condos on Beach Boulevard in Jacksonville, Florida. They are called condos but are really just run down apartments with no onsite management.,

Date of experience: April 23, 2016
Kentucky
1 review
14 helpful votes
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Useless App
April 22, 2016

Very confused by this App and not sure what my neighborhood is using it for. You can post about pretty flowers and a yard sale but cannot report crime. The moderator in our area blocks most important post and blocks users at random.

Date of experience: April 22, 2016
Arizona
1 review
25 helpful votes
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This site is terrible. People on here will take sides with their friends in a conflict and not listen to you. I took an issue to a lead and turns out she is friends with the person I had the conflict with. I was called a liar, among other things and the lead never did anything about it, They do what they want to and if they don't know you are like you then they want try to sort the situation out, I deleted my account. I want be back

Date of experience: April 15, 2016
California
1 review
26 helpful votes
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Moderater Control
April 12, 2016

There shouldn't be a "Single Person" Moderator for Nexttdoor. Who can delete what SHE doesn't agree with. Too much Control for one person, who becomes the neighborhood nosey, head in the sand, bullie. Who is too much of a busy body trying to protect the good name of the neighborhood, and the do nothing about the break-ins, Police,... instead of trying to get something done. She threw a so called neighborhood meeting that turned out to be a personal party, and not one single "concerned citizen" ( other than hubby and I) showed up. I'm done with it.

Date of experience: April 12, 2016
California
1 review
33 helpful votes
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Waste of time
April 2, 2016

I was on for a short time. I got off when people started expressing political views and other unpopular opinions.

Date of experience: April 2, 2016
Alaska
1 review
47 helpful votes
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Just say no
March 29, 2016

Seemed lovely to connect with those in the neighborhood. Became an incessant nuisance, too many fights between neighbors and a "I saw a stray dog". "I saw it too". "Me too!" site. Apparently, it phished or data scrapped all those in my address book and invited them to join without my permission. Hate this. Delete, do not accept and beware.

Date of experience: March 29, 2016
Michigan
1 review
53 helpful votes
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Why do they need your phone number or credit card for address verification this is a BIG red flag for identify fraud.

Date of experience: March 29, 2016
Texas
1 review
11 helpful votes
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NextDoor is great
March 28, 2016

With a few unmanaged temper tantrums the past 2 years, NextDoor has been a great help, used during HOA elections, meeting minutes, a couple of (unfortunate) chase scenes as they happened, and break in incidents, sharing photos of suspicious vehicles driving around one of which that turned out just to be a driver's ed mom NextDoor member easing stress of eyewitness!

When you live in a neighborhood of people who are for majority rule using class and descency, NextDoor is a great tool to make your neighborhood shine!

Date of experience: March 28, 2016
Washington
2 reviews
54 helpful votes
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Useless and unsafe.
March 28, 2016

Been with the site for a while; no problems. Then recently several people posted erroneous information about our recent caucus in WA State. I very calmly pointed out that they were not correct and, as I am a party official, posted the correct info. I was ridiculed, attacked, and called various nasty names. After several attempts to stay civil, I finally said this was not the correct forum for political discourse, especially since they were obviously clueless (that is as strong as my language got). Immediately received a slew of emails, saying that people objected to my 'tone' and that I was being abusive. REALLY? I went back to the site, deleted my "objectionable" posts and unsubscribed. Advising everyone I know to avoid Nextdoor sites - they are childish, petulant, unregulated - in short, a huge waste of anyone's time.

Date of experience: March 28, 2016
Alabama
1 review
8 helpful votes
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Nextdoor.com is an excellent tool to connect neighbors and neighborhoods with police and sheriff offices, announce local goings-on and events, keep a look out for lost pets or suspicious characters, buy or sell something, or advertise a garage sale; however, it is abused by some to rant about any- and everything, post political and religious views and attacks, instigate and argument online about "he said/she said", and just plain, unneighborly behavior.

Date of experience: March 27, 2016
Texas
1 review
46 helpful votes
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I am no longer using this app. I deactivated my account and do did the rest of my family. It is so full of rude people that attack you for no reason and the administration allows it. No matter how many flags and reports I send NOTHING is done. I will never recommend it to anyone, I will warn them not to join. It would be a great app if it were managed by people who didn't tolerate calling names, attacking people and defamation of character. It needs new management or it needs to be shut down.

Date of experience: March 23, 2016
California
1 review
50 helpful votes
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Nextdoor seemed like a good way for neighbors to communicate about safety issues, crime, events, etc. The whole enterprise is toxic and unregulated. Leads do what they wish, say what they wish, attack and allow personal attacks.

Date of experience: March 18, 2016
Texas
8 reviews
59 helpful votes
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Nextdoor has very little to do with actually bringing neighbors closer. What it does do is allow arrogant, power hungry neighbors with nothing better to do to play "ruler" and make their own rules. It become a ridiculous little power struggle with high-school like bully antics and it's a shame because the site COULD be so useful if the neighborhood leads were put through some kind of strict qualification process to ensure that only highly professional, unbiased, and helpful neighbors got those spots. Secondly, I warned my neighbors long ago that Nextdoor's actual agenda was to collect all of our information so they could monetize it. Nobody believed me but now it's happening! Their particular animosity toward Realtors was especially telling and sure enough, now they are offering a Real Estate section! And is it actual local Realtors who live and know the neighborhoods? No, of course not; it's big brokerage houses who have nothing to do with the local neighborhood but a lot of money to pay Nextdoor to be allowed to invade the neighborhoods that are supposed to be private! What a joke? But I guess it's on us, huh? 'Cause it's obviously working for the Nextdoor execs who I assume are laughing all the way to the bank!

Date of experience: March 6, 2016
Missouri
1 review
34 helpful votes
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Great site in theory. Unfortunately censorship-happy neighborhood-leads, weak customer service, and poor functionality make NextDoor a headache.

Date of experience: February 29, 2016