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How would you rate Nextdoor?
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Washington
1 review
2 helpful votes
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4 Stars
November 7, 2019

I appreciate the site - a place where you can find out what is going on in the neighborhood. From missing a pet, stuff for sale, and reporting crimes. Also, I get to know who lives in my neighborhood.

Date of experience: November 4, 2019
Texas
1 review
0 helpful votes
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Get to know your neighbors
July 19, 2019

Nextdoor has been a great tool for letting me know what is going on in the neighborhood. I have received help when I asked and found great helpers by answering "ads". I have recommended Nextdoor to several friends.

Date of experience: July 16, 2019
Georgia
1 review
24 helpful votes
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This app sucks and is so annoying. You don't need it. You gets tons of messages and emails. Most of which are not even in your neighborhood. The leads are self righteous pricks. Who needs more bull$&@ and bothersome emails in their lives? Plus there are privacy issues in my opinion.

Date of experience: April 23, 2017
Texas
2 reviews
38 helpful votes
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Scam alert!
April 29, 2020

Next-door exposes you to the dregs of society, while giving your information to any scam-artist who appears legitimate. Their "policing" of community content allows fraudulent representation of businesses and individuals, while censoring accurate information that offends quasi-criminal enterprises. This isn't an accurate source of information, it's a rip-off waiting to happen.

Date of experience: April 29, 2020
Arizona
1 review
0 helpful votes
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Can be informative
December 21, 2019

This can be an interesting and informative app. Neighbors can often tell us about things happening in the neighborhood and city. From time to n time there are disturbing arguments but they can usually be skipped or avoided.

Date of experience: December 18, 2019
Kentucky
1 review
0 helpful votes
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Provides great information
November 12, 2019

I love Nextdoor. It helps u keep informed about what's going on in the neighborhood, recommendations for services of all kinds, questions you have about the area. Good for selling things and asking questions

Date of experience: November 9, 2019
Michigan
1 review
2 helpful votes
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Not helpful
September 8, 2022

We live in a gated community surrounded by and included in a nextdoor neighborhood. Wanted them to exclude us from the neighborhood since we have no contact with those residents, so we could make our own neighborhood. They would not do that. They were unhelpful.

Date of experience: September 8, 2022
GB
2 reviews
33 helpful votes
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Nothing going on here! Nobody seems prepared to have much of a discussion which I believe is down to the issue of privacy and people are very wary of what they say. The "Lead" situation is ridiculous as they can delete conversations if it doesn't suit. The customer service attitude is take it or leave it and here are the instructions how to delete your account. BIG mistake!

Date of experience: March 8, 2017
Texas
1 review
21 helpful votes
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My name is mj
January 19, 2018

I have just been blocked by nextdoor after having been signed up from the time they began in 2011. They have decided that they require my full name instead of the initials i use in spite of their own policy:
"Notable exceptions:
We recognize that some people are primarily known by something other than their given first name:
It would be acceptable for the catcher of the San Francisco Giants to use the name "Buster Posey" rather than Gerald Posey, the name on his birth certificate.
It would be acceptable for the football player "J. J. Watt" to use his initials as his first name, since that is how he introduces himself."

Date of experience: January 19, 2018
Maryland
1 review
5 helpful votes
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I was trying to do an ad on Nextdoor and there is no way to speak with a person and they make it very difficult to contact them, and then it is only by email. When the representative got back to me she confirmed that some of the videos and articles in their "Help" section are out of date. So, the only direct help they offer is via their help articles and videos and these no longer apply. Very frustrating.

Date of experience: June 23, 2023

Overview

Nextdoor has a rating of 1.9 stars from 2,974 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 503rd among Social Network sites.

service
453
value
406
shipping
55
returns
56
quality
162
+334