Northbound Gear

Bought a pair of the Men's Adventure water resistant pants. My order came within two weeks, I tried them on an found them very comfortable. I had to wait for cooler weather to wear them. I love the fact that the fabric stretches and moves with your body. I've bought other outdoor pants but they were rigid and stiff. Will definitely be buying these pants and other Northbound gear again!

Do not buy from this company if you live in the US, and do not trust the return process. I probably spent half a day, in total, with filling out custom forms and paying close to $30.00 to return a pair of pants to Canada. The company seems thorough clueless about providing a good buying experience. I had to send six emails in order finally to get 80% of my money back. Buyer beware.

Pants i ordered are great really like it but i got them like almost after month from order day
Im not use to such a long delivery lead time
Now i ordered (by mistake) a jacket,
Tracking number show that my order sitting somewhere in Jamaica NY for over e week now
That's really messed up

A quality experience and a quality pants. Excellent fabric, very well made. Fit through waist and hips is perfect. Only drawback is that I don't love the way the leg line, not quite streamlined or flattering. Will probably still keep.

I used northbound gear on a remote Scottish ATV mountain trip with my cattle dog.it was top class and very ATV friendly..

Shopping with Northbound was very easy. My new insulated pants are well fit, stylish for outdoor wear and good quality.

Northbound came recommended by my hiking friends and I can see why, their backpack and tactical pants are truly impressive. The adventure pants especially are well made, very warm and reasonably waterproof.

Ordered 2 pairs of pants over a month ago. Still have not received. Northbound gears answer was to have me spend hours on the phone with the post office and still unable to find. They also refuse to refund by money. Very dissatisfied with how they have handled this. Will never use again.

Great quality product, awesome fleece lining, great exterior material for hiking, but a poor fit. Very tight through the thigh and loose in the waist. I'm 5'2" and 160lb, ordered a short size 12. I can't freely move my legs to hike because of how tight the pants are in the thigh. Even with a belt, the pants are way too big in the waist and are consistently falling down. I won't be able to get another size because if I go down a size for the waist, the legs will be too tight, and if I go up a size for the legs, the pants will fall off my waist. I will need to be sending these pants back unfortunately.

I don't why there is a tipping thing if there is no human interaction involved. This appears to be fully automated... anyway I'm not complaining, I have a pair of your winter adventure pants on that I absolutely love (I'm in Vermont and there is 2 Ft of snow outside).

I was offered a timed discount of an additonal 25% if I added another pair of Adventure pants. I did add it immediately and the discount did not come through. The customer service chat person said they were sorry about that and gave me a code for 10% off. Also, the welcome discount code i received in my email was invalid! After I completed my order they offered me a 25% off coupon again. Shipping was slower than I had hoped but I did read it could take 2 weeks to 30 days after I made the order. Returns are not as smooth as I am used to with other company's. I filled out the request for return form twice. When I finally called to get return directions I was told they never got the request I had sent twice from their return merchandise page. I did then receive permission to return one of my items which has to be sent to Canada, not New Jersey where the package came from. Shipping costs were high. I am still waiting for one item on my original order. They were not clear about how the shipments would be divided for delivery in the beginning of this whole thing but that's a long story.

The high level of comfort is deceiving given the degree of protection these quality pants provide. Trekking across a rugged landscape or kneeling over a hole in the ice, these pants move with you. Ordered 1 snug fit for active days and 1 slightly loose fit to allow room for a second layer on colder days. Great quality gear!

I bought one WeatherproofTactical" Jacket,I normally size is XL,we bought Xxxlstill very short and quality is not good,it delivered from china yiwu this town made most of cheap clothes of the world.the company website said all stuff made in canada it is not true

I was a little bit skeptical buying clothing online, but decided to take a punt based on the great prices of both the adventure pants and the tactical jacket. I haven't tested them out in the bush yet, but even wearing them around the city keeps me so warm.

I just ordered another pair of pants but with the high waist option as I found the regular rise a bit too low for my liking. I just got the pair I ordered previously and LOVE them (other than the low rise)! I hope they come quicker than the last pair though...bit of a problem there, but they finally arrived!

Love these pants this time of year when it is getting colder. Love to spend as much time as I can outside and these pants help me stay warm and dry. Will definitely be ordering more very soon.

I ended up purchasing about five items from Northbound Gear. I was told I would be given a discount, and the code wasn't working correctly for all the items so I contacted someone and they told me to go ahead with the purchase, and that the amount saved on the code would be reimbursed.

So I want to head with that and waited for the reimbursements, but I got an email saying that they could not figure out how to refund me my money. As an alternative they offered to give me a good discount for next time. However, I made a big purchase and I won't need a discount code anytime soon as I won't be buying anything anytime soon. I explained that to them and they said that they would look into it and get back to me. About two weeks have gone by and I haven't gotten any follow up from them even though they said they would get back to me right away.

No matter how good the products may be, it's not worth being lied to by the customer service team.

Will not purchase from you again unless this is resolved. I made a big purchase, so please stick to your original promises.

To say I'm happy with my purchase would be an understatement. As I'm more than ecstatic with the winter weather trekking pants. They are true to size as well as being the most comfortable winter weather pants that I have ever purchased.

The winter hiking pants are very comfortable and fit nicely. I ordered summer hiking pants too but haven't had a chance to try them out. They fit well when I tried them on.

3rd item I have ordered.
All have been great in the bush!
Same great Service as usual.

Love the pants, great fit, great look. Definitely need to wear the pants with a belt though. The elastic waist is great for comfort but can ride down when bent over.
Constant email and marketing can be less. So many specials, and discounts its hard to keep track of whats a good deal or not. The more marketing that gets sent out, the faster it gets read and deleted maybe to my own detriment..

Best work pants ever. I work in the logging industry marking timber. Ive had my first two pair three years and theyre still going strong. Amazingly comfortable as well. Thanks

6 emails and 5 phone calls and you never returned my call emails were not much better said u would look into where my pants were no follow up got message that they were clearing customs ….really Vancouver to Toronto north to Bracebridge…3 weeks