Northern Tool + Equipment
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Northern Tool + Equipment

How would you rate Northern Tool + Equipment?
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Virginia
1 review
0 helpful votes
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DON'T PURCHASE HERE
June 22, 2018

I ordered some items on June 2nd and 4th. One item was coming from the manufacturer and the others are coming from the warehouse. Now it's June 22 and no part of my order has come yet. I later was told that my order won't ship on the 18th. Now I was told my order would ship on July 2nd. I order some chains and binder and a gooseneck kit. NowI can order the he gooseneck kit on Amazon and get it in 3 to 5 days. I was told that my order was coming from the warehouse and it will be here on the 26th. Now my trailer is ready to be picked up and I can't get it until I get my hitch. Two days of work is lost here because they couldn't get my gooseneck kit; in which I could have ordered from Amazon. I put this order in the same day they started to build my trailer. O YEAH THE WAREHOUSE IS ACROSS THE HIGHWAY AND NONE OF MY ORDER COULD MAKE IT ACROSS THE HIGHWAY IN 3 WEEKS.
AMAZON WILL PUT THEM OUT OF BUSINESS. IVE ORDER GOOSENECK KIT ( SAME BAND) FROM AMAZON AND MY ITEM WILL BE HERE ON SUNDAY. THEY ARE UNRELIABLE AND I WILL NEVER GO BACK INTO THERE STORES AGAIN. PLEASE DO NOT ORDER ONLINE. YOU WILL BE DISAPPOINTED.

Date of experience: June 22, 2018
Texas
1 review
0 helpful votes
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Always good tools
November 28, 2020

I'm so happy with my purchase, quality is good for the price,!'nn

Date of experience: November 27, 2020

Overview

Northern Tool + Equipment has a rating of 1.2 stars from 272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Northern Tool + Equipment most frequently mention customer service, credit card and business days. Northern Tool + Equipment ranks 291st among Tools sites.

service
87
value
74
shipping
64
returns
59
quality
68
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