Its getting really hard to get you replaced item back. Many followups emails and all going on but nothing is working. Automated emails are reponding back thats it.
Really bad service.
They won't return your money. Their systems don't work. Their customer wetan is pathetic. They won't connect you to next level. Looters
I AM EXTREMELY UNHAPPY With nyaka and the proDUCT.
1.IT IS VERY HEAVY TO HOLD (MY HAND STARTED HURTING BY THE END OF IT AND I ENDED UP POPPING A MUSCLE RELAXANT. WAS SO HEAVY)
2. HEATING IS NOT ADEQUATE
3. BECAUSE OF THE COMBINATION OF METAL AND RUBBER, HAIR REALLY GET ENTANGLED IN IT. I ENDED UP LOSING A BIG BUNCH OF HAIR BECAUSE THEY KEPT GETTING ENTANGLED.
Nykaa didn't care too take care of the problem. Wouldn't recommend nyaka at all
They have the Worst support team and they always deliver your package late. Its like they are habitual of doing late deliveries. Their team have no idea and never an update on your order..
Highly disappointed with services of nykka. My order was not delivered to me. I have placed the order (*******) on 23rd september. I got a mail from them saying that my products got shipped through wowexpress on 29th september. But later on 29th sept evening i got an email saying wowexpress couldn't deliver order to my address which is not delivered till now. I called the nykaa customer care continously 4 days and 5-6 times in a day. They always say today it will deliver, today it will deliver but still i didn't get my product. They didnt help me either. Had a very bad experience with nykaa.
They do not call back after complaint. They send incomplete orders and do not even bother to ask what's the issue ever. This was not the first time I got incomplete order this is the second time.
Trying to access nykaa.com in europe and page is showing (null) it is site forbidden in europe, not able to access i remember i order some stuff before from here to india
Which get out of order within 15 days, no bill or invoice is provided I have purchased ear bud costing rs. 11,000 which got out of order within 15 days
Very bad quality experience with all the cosmetic products ordered from nykaa. No doubt all products were duplicate and really harmful to the hair and skin. No more ordering from nykaa at all.
Overview
Nykaa has a rating of 1.2 stars from 253 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nykaa most frequently mention customer care, worst experience and return request. Nykaa ranks 704th among Cosmetics sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members