NZSale

I'm very happy useing NZsale and i'll continue useing it the sales are great lots of choice from clothing to household goods to jewelry the site is easy to use which make shooping a breeze

Nz sale is perfect for getting some great products at really good prices. Lots of variety. Whatever you are looking for you are bound to find it at nz sale.

Sometimes you fine an item that is a really good price. Only thing is that it can take a while for the arrival of the item. However good quality products.

I had ordered 3 products. 1 has arrived, 1 is showing in transit (but not received) - and one is showing as cancelled but I didn't cancel it
Not impressed

Purchased several items near Christmas and received efficient and prompt service. The products were better than described and the prices were amazing.

I always get the parcel I buy, I love that I can track and follow its progress. And I love how they get back to you when you have a query regarding a package.

I have ordered alot of things in the past 2 months from nz sale and everything has been the correct size and colour that i ordered. So I'm very happy!

Great bargains are often could be found on the website, however sometimes shipping times disappoint, as to no updates of extended delivery dates for example.

I purchase so much off here. Things you usually can't find in New Zealand. All of the different payment options makes this possible. Thanks for a great service <3

WE ORDERED A KING SINGLE DUVET AND HAD TO WAIT OVER 8 WEEKS IT ARRIVED TODAY WHAT A SUPPRISE WRONG SIZE AND IT COMES FROM AUSTRALIA NOW HOW LONG ARE WE GOING TO WAIT TO GET THE RIGHT ONE BY THE TIME THE DO THE RETURN THEN WE HAVE TO WAIT FOR THE ONE WE ORDERED TO BE DELIVERED IT WILL PROBABY BE ANOTHER COUPLE OF MONTHS WHAT A NIGHT MARE AND A WAIST OF MONEY AS THE PERSON THAT THE DUVET IS FOR HER BIRTHDAY WAS WEL OVER A MONTH AGO

Love shopping with NZsale! Always great service and quality merchandise. Parcels arrive promptly. Like having Xmas on your doorstep every week! Highly recommend.

I've had really good shopping experiences with this site, will definitely keep using it. Pays to check the shipping date so you can estimate delivery time.

I placed 2 orders on 15th of June, with delivery promised a couple of weeks later.
Nothing arrived and i chased them up a number of times, just to be told we are still waiting on stock, or we are still waiting on the warehouse to pack and it will be dispatched in 2-3 days.
On 15th July I received an email saying:

Unfortunately, we have encountered a stock issue and will be unable to fully complete your order.

The below items are no longer available

This was a month after i placed the order, obviously they had no intention of fulfilling my order, this is obvious by the delaying tactics and excuses they used.
So just held onto my hard earned cash for over a month.
To date i still have not received a refund.

I have purchased of nzsale.co.nz lots of times in the past and this seems to be happening increasingly regularly.
It has happened to me lots of times, but this is the limit!

They advertise a product for sale, take you payment for it, and a month later say sorry this isnt actually available.

Looks like they are advertising goods for sale they dont actually have in stock,

Terrible service, ordered a gift early, on the 3rd of December it said on the website that they had the item in stock, I find out later they did not have the item in-stock, then they finally receive the stock on their end on the 12th of December, and still have not shipped the item to me. So the item has been sitting there for 12 days on their end not doing anything. To rub some salt in the wound they have spent most of the lead up to Christmas advertising a buy now and receive before Christmas promotion but obviously that was never going to happen for most of their customers as you can tell by reading the other reviews, so a bit of false advertising on their part, that i'm sure the commerce commission would love to hear about. The majority of this time I have tried to deal with their support staff but they genuinely feel like a bot who seem to neglect the main points of issue you bring up with them, and seem to not want to come to any solution. Overall I would not recommend purchasing anything from nzsale, as they seem to offer a poor lack luster service.
You would be better off purchasing the same items directly from china your self.

While I do not buy from them often, they have asked for me to review my order so I am happy to oblige and give them the 1-Star rating they deserve.

I ordered on March 12; 2 pairs children's gumboots. Paid using Afterpay.

On March 31, they email two emails, both sent at 10.27am. 1st was the order was dispatched, showing both pairs of gumboots. The second was to state that the smaller pair (the main reason o bothered to order in the first place) was not available, so was cancelled. I had no offer to cancel the rest of the order, or to substitute with another item of identical value.

They simply offered me a $10 credit - to use by 30/04 - after I stated I would not be buying through them again.

In the mean time, they have not even yet refunded the money to Afterpay for the boots they have not sent (so I could now report them for fraud).
Which I have less to pay than they have to refund me, so I have no idea where the extra money will go (as credit in Afterpay, or as credit to my credit card?)

I would not have ordered 1 pair and paid $10 shipping as I could get new boots for them locally for the same price but with no additional shipping, so would have had both pairs and the extra cost for post in my pocket.

I am disappointed with this experience. It seems they're not as good as they used to be and as a result I will not be viewing their ads, emails or page in future.

In the last 7 weeks I've had problems 3 times with orders.

First Order - when it arrived they'd left out part of my order. Receive some generic insincere apology and excuse for why they can't send me what's been left out.

Second Order - They contacted me to say they couldn't send part of my order because they were out of stock even though it clearly said when I ordered it that they had enough. Once again I received some generic insincere apology and excuse.

Third Issue - The same order where they were out of stock is missing in transit. According to there tracking it left Australia for NZ last Thursday. That's a week ago. Once again generic insincere apology.

It's like they aren't even reading your emails and then copying and pasting something that's vaguely appropriate. This pisses me off more than anything. The cutomers service is absolutely shocking.

Prior to this I'd had no problems with orders. I've spent quite a bit of money on NZ Sale and this is the way they treat a regular customer. Even when I said they'll be losing me as a customer... nothing just another generic message.

Disgusting service!

The only bugbear I have is the delivery service. Everything else is good. Products ts are normally what I expect. Ocasionally I return something and the process works. 90% of my shopping is NZ Sale.

2 Orders done on 27 th June and have still not received items and it's 15th July. One of the items has stated has been dispatched but not received as yet. The second item has not even been shipped.

Can't go wrong here
Just don't b in any sort of rush to get your product
If your rebuying a regular product make sure u get your order in a month before you want it
( NOTHING TO DO WITH THE COVID ITS THE NORM TO HAVE A FOUR WEEK WAIT IF YOUR IN NZ)
ALWAYS BEEN HAPPY WITH PRODUCT AND PRICES

I have only brought off of your site afew times, but I have always received my gifts in good quality and condition. And prices are very good. And there are very good deals.

Easy to use.
Great products not sold in New Zealand.
Always arrive within the timeframes given.
When orders cannot be filled - refunds are immediate.
All round good experience.

I was really pleased to be able to get my favourite perfume Fidji on NZ Sale as I can't get it any where and at a great prise, also the duvet cover I got. The service is great with no hassles and I have reckommend NZ Sale to all my friends.

I would say I've had an average experience with NZSALE. First of all, I've only purchased from the site once. I had an issue straight away where I wasn't receiving the free shipping, that I had been offered per email. I messaged the team and the asked me to email a specific email address which I did, and then I never got a response. Had to message again to ask them what was happening and they asked me to repeat the process. I eventually got the free shipping but was a long and annoying process. Secondly I made my purchase and about 1-2 weeks later they told me that they didnt have 2 of the items in stock (Which were supposed to be Christmas presents) so I missed out on those. When I recieved my products (2 Large body washes) they had leaked all throughout the packaging and onto the products and there was a significant bit of my body wash missing (Because it has leaked out). Didn't think it was worth the hassle to contact because of the bad communication previously. So haven't had the best experience with them. Probably won't buy from them again