• NZSale

NZSale

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Overview

NZSale has a rating of 3.6 stars from 672 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NZSale most frequently mention great prices, good quality, and long time. NZSale ranks 1st among Flash Sales sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
2
Neutral
0
Negative
2
24
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How would you rate NZSale?
Top Positive Review

“Good selection of quality products.”

Cherie M.
4/2/24

Good selection of quality products. Great deals. Had trouble adding items to cart, until I downloaded app.

Top Critical Review

“Scam alert!”

George K.
10/15/24

Be very aware if you buy something from these scammers. They will take your money, send items that don't work, cancel orders and ignore your messages when you request a refund. They may respond to every review, requesting details, but then you don't hear from them again. I have been waiting for more than a month for a resolution on a broken electrical item that was sent to me- never worked. It is getting silly to the point they want me to hold a thermometer on it to show it does not get hot! Clothing sizes are all wrong and they refuse to give a refund. They only do credits (against the law) to buy more rubbish from them. Do not buy from them!

Reviews (672)

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customer service (45)
Thumbnail of user jennys77
1 review
0 helpful votes
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December 20th, 2016
Verified purchase

Ordering from NZ sale is very easy and the items available are a great price the only thing that lets NZ sale down is receiving some of the items as shipping seems to take a long time.

Thumbnail of user hazeld8
1 review
0 helpful votes
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January 21st, 2017
Verified purchase

Totally stoked that I found out about nzsale it's been absolutely amazing, good quality, good prices (:

Thumbnail of user amyc141
1 review
0 helpful votes
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December 20th, 2016
Verified purchase

Great bargains, good brands. But lots of junk too, possibly too many sales? Have had excellent customer service when I've had enquiries about orders.

Thumbnail of user blakes33
Customer S. – NZSale Rep

Good afternoon, Amy. I love hearing honest reviews which details both positive and negative experiences, as they are some of the most valuable reviews we can receive. I will be sure to pass on your feedback regarding the volume of sales in the hope that my team reviews it, and makes improvements moving forward. Thanks again, Jack.

Thumbnail of user melissac121
1 review
0 helpful votes
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December 2nd, 2016
Verified purchase

NZSale is a very good shopping website for me, I don't need go out then can buy what I want. Excellent idea of shopping...

Thumbnail of user bryanp32
1 review
0 helpful votes
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December 2nd, 2016
Verified purchase

NZ Sale is always our top online store in buying clothes. Keep it up and continue to look for more brands we couldn't buy from NZ.

Thumbnail of user blakes33
Customer S. – NZSale Rep

Thanks for your feedback we are always on the look out for more exciting brands.

Thumbnail of user andrewl127
1 review
0 helpful votes
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December 2nd, 2016
Verified purchase

Love the website great product and prices service quick and nz shop in Tauranga where I can take back goods if not suitable

Thumbnail of user fazilata
1 review
0 helpful votes
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January 18th, 2021
Verified purchase

I like that NZsale has a range of products from homeware, clothing, baby gear, shoes etc. And the products are very inexpensive.

Thumbnail of user tanitak
1 review
0 helpful votes
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December 2nd, 2016
Verified purchase

Everything comes as stated. Some good bargains! Would love it even more if there wasn't such a long wait on some items!

Thumbnail of user margieg7
1 review
0 helpful votes
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December 19th, 2016
Verified purchase

My parcel came 3 days later than I expected. I wasn't able to give it as a gift on our Christmas party.

Thumbnail of user blakes33
Customer S. – NZSale Rep

Hello, Margie. I would first like to apologize for the delay in your order, and would also ask that you provide us with your order number here, so that I could look into this matter, and provide your feedback to the relevant team. Cheers.

Thumbnail of user isabelr9
1 review
0 helpful votes
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December 2nd, 2016
Verified purchase

You are honest with shipping dates and have sooo much selection! Best thing is combined postage or free that i got with my first order! Thank you :)

Thumbnail of user teddyx2
1 review
0 helpful votes
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March 5th, 2022

Brought product on 6 of feb, and now is already 6 of March, still haven't dispatch yet, and I cannot find refund or any option.

Tip for consumers:
$#*!ing $#*! company, do your job otherwise close the $#*!ing company .

Products used:
Dolce gabbana

Service
Value
Shipping
Returns
Quality
Thumbnail of user blakes33
Customer S. – NZSale Rep

Thank you for your review and I am very sorry that the order has not reached you yet. Hence, this has been escalated to our supplier to check further on the order. They will get back to you with an update via ticket number 5740490. You can view the response via your NZSALE account > Contact Us.

Thumbnail of user anag48
1 review
0 helpful votes
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December 20th, 2016
Verified purchase

All products quality arrived as to expectectation, just takes a lot of time, days/ or even month to come.

Thumbnail of user carolines47
1 review
0 helpful votes
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December 20th, 2016
Verified purchase

NZ sale has a good range of products and great pricing. Failure to deliver occurs from time to time which is very disappointing

Thumbnail of user demiea
1 review
0 helpful votes
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December 20th, 2016
Verified purchase

Interesting sale, good prices but way too long to wait to get items. Would be nice to have better communication regarding dispatch times.

Thumbnail of user blakes33
Customer S. – NZSale Rep

Hello there Demie. We appreciate hearing from our customers, and we will be sure to pass your feedback down to our teams, as feedback such as yours is imperative to allow us to grow moving forward. If you ever have any confusion regarding this dispatch of some items, feel free to call us on 04 971 7258, weekdays, as our team would love to give you a hand.

Thumbnail of user isaacd22
1 review
0 helpful votes
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December 20th, 2016
Verified purchase

Always have a good experience with NZ Sale and am able to get hold of good bargains and reliable shipping. Times vary occasionally

Thumbnail of user sarahr132
1 review
0 helpful votes
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December 20th, 2016
Verified purchase

I've bought a few things from nzsale. Always had a good experience. Great deals, good tracking system and their processes are explained clearly.

Thumbnail of user sarahm273
1 review
0 helpful votes
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December 20th, 2016
Verified purchase

Had a few hiccups over the years and some products have arrived smashed or faulty but I really like the scottage clothing and contour make up

Thumbnail of user blakes33
Customer S. – NZSale Rep

Thanks so much for sharing your thoughts with us, Sarah. We really do appreciate reviews that highlight both positive and negative aspects of our service. If you receive any damaged items in the future, be sure to give us a call on 04 974 7258, as our team would love to give you a hand and make things right. Cheers. (:

Thumbnail of user vivienneb1
1 review
0 helpful votes
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December 20th, 2016
Verified purchase

There is always heaps of choices when shopping on NZ Sale, with the confidence that you can return the items if they don't suit.

Thumbnail of user scottb177
1 review
0 helpful votes
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December 2nd, 2016
Verified purchase

There is so many products to choose from while shopping for Xmas gifts that I could spend hours browsing knowing I am getting a great deal

Thumbnail of user patriciam962
1 review
1 helpful vote
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October 30th, 2019

My order was cancelled on the 18th October without informing me and I have not received my refund yet! I will not purchase from this site again!

Thumbnail of user blakes33
Customer S. – NZSale Rep

Hi Patricia, thank you for your message and I am sorry to hear that your order was unfulfilled. Could you please let me know the order number and I will check further on the refund status for you. Looking forward for your reply.

Thumbnail of user marions169
4 reviews
1 helpful vote
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February 28th, 2021

Saw a bunch of amazing deals here and decided to go all in and just have the time of my life! Recommend!

Thumbnail of user blakes33
Customer S. – NZSale Rep

Thank you Marion for your review and we are glad that you are happy with our products and services. Happy shopping.

Thumbnail of user joyc744
1 review
0 helpful votes
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December 20th, 2016
Verified purchase

The NZ sale shopping experience has improved heaps. Purchases are delivered way faster. Returns are easy & hassle free. Great value purchases.

Thumbnail of user rebeccad55
1 review
0 helpful votes
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January 5th, 2017
Verified purchase

Amazing sales. Would love to see more cool kids clothes, not just fancy kids and more shoes. Shoes are my weakness! Keep up the good work

Thumbnail of user kerryl27
1 review
0 helpful votes
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December 4th, 2016
Verified purchase

Great experience. Orders delivered quick and if any returns - they processed quick too (that's important)

Thumbnail of user sharonh94
1 review
0 helpful votes
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December 21st, 2016
Verified purchase

Very easy! It was quicker than I expected to receive my goodies, as some were for others for christmas & arrived in time for it! Thanks!

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From the business

Nzsale is the leading online shopping club in New Zealand and your doorway to affordable designer fashion. Every day we host sales for the top fashion brands in the world. Nzsale members can access these sales and enjoy savings of up to 80%

Company Representative

Thumbnail of user blakes33
Customer S.
Agent
Typically does not respond to reviews

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