Office Depot

I have been shopping with office depot for years I mean 20 years. Today I experienced the worst customer service and the worst service render. I'm looking to get something printed and laminated and on the website it has no ways to upload and easy to do so or start an order and, when I had to reach out to a text message corporate to make it happen they gave me the email address to store #2191, great I got some kind of connection and then, when I emailed them they gave me a link. How do businesses rely on so many steps when you are just trying to get a print and laminate of two pages. I got an email that stated there were some questions and to call. So I called and the person on the phone was extremely rude and said he was not going to do the order because they don't do email orders. (yet you have no way to upload an order unless you have a masters) I'm a simple customer that just wants a print job done. Every time I go into a Office Max/Office Depot there dead. Maybe focus on your customers, It might give UPS or Staples there run for their money. Save your time and money and stop shopping here,

This has been a miserable experience for me. In my seventy two years I have never experienced such terrible customer service. Office Depot should be ashamed of the way they treat their customers. I have not been able to speak to anyone, everything has been done through email. It is so much easier for the employees of Office Depot not to have a phone conversation, then they would have to acknowledge they are speaking to another human being that would like to be treated fairly.

I ordered a red oriental console cabinet and I was sent the black cabinet. I am not physically able to get the cabinet in a box to return it. Office Depot will not accept it other than boxed so I have no choice other than to keep it. The only compensation they would give me is $40 to keep the wrong cabinet. The two employees I dealt with should be ashamed that a more reasonable solution could not have been found.

It is disgraceful what they have put me through. My sympathy goes out to other Office Depot customers with problems. DO NOT BUY FROM THIS COMPANY!

Around March 23,2018 I bought a box of paper from OFFICE DEPOT. They offered a $25 rebate. I asked the clerk specifically if I had to use the rebate at any OFFICE DEPOT / MAX stores and he said "NO" and that I could use it at ANY store or just cash it.

Well today is May 2 and I STILL do not have the rebate so I chatted with them and they said i should have it in 10 days BUT that I would have to use it at their stores ONLY!

Again that is not what I was told originally!

I run a very successful mail order business for the last 44 years and if I operated like this I wouldn't be in business.

So please BEWARE of this store and DO NOT BUY FROM THEM!

When i place the order they dont email to confirm the order immediatly, delivery2 days after the date.the file cabinet came in old broke box, with imcomplete parts like suppost to send 2 different drawer front part but just came 2 same one without home to place it the lock, instruccion was very difficult, and the quality very poor. And the drawers dont closed at all thats my first order with office depot, overall very upset snd dissapoint with your.