OneTravel has a rating of 4.1 stars from 1,657 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OneTravel most frequently mention good experience, cheap flight, and many options. OneTravel ranks 6th among Discount Travel sites.
Gannon Agent 30162 Very professional and courteous and helpful. Very accurate information and processing. He helped In all the factors such as flight date changes and seat selections and booking Islamic meals and wheel chair. What a nice person. May God bless him and his family.
Try to use a reputable site for buying your ticket, this one has no attitude for customer service. So you are on your own if anything happens.
For now. My first contact with onetravel.com. Received the information.
Checking for locator number of my flight. I got the information.
For now. My first contact with onetravel.com
Checking for locator number of my flight.
There are a lot of complains about your company: http://www.consumeraffairs.com/travel/onetravel.html
And probably I will add one more. You block 1552. 32$ from my credit card, and do not provide a ticket. YOU ARE THE SCAMMERS!
Booking Number: *******
Worst worst worst ever experience of my life. Very cheap company with no customer service. I booked a flight with them and they didn't issue the ticket, I waited, called company million times, transfered from one place to another and after multiple day and multiple hours on phone, ticket is still not issued and credit card is charged. Onetravel is some extreme level low life company. If you want peace of mind and don't want to waste your money then stay away from this company.
Provide a valid booking number, ours is only 8 digits long, the one you provided is 9.
I have been trying to call for two weeks to change or cancel my flight and all the time I have been put on hold for hour after hours and keep calling and calling and for two weeks and Still on hold due to high volume of call a head me and I even use their chat with travel expert messaging and it say The Whole time (please wait for an agent. There are currently 114 visitor waiting to be served.) and always not available this two weeks I'm been trying and trying to get in touch with them and still nothing from them.
I do online booking for all of my travels. One Travel has the most expansive choice of flights that you could find anywhere and their rates are competitive, if not the best. Their site is also very user friendly so you are not confused by unnecessary ads or information. It is most straightforward.
Your travel site has the most expansive choices presented. So very user friendly too.
ONETRAVEL.COM I checked for flight ticket prices to India. They show one of the lowest prices online, but they are crooked. I attempted more than five times to type in all my information and credit card information, only to return sold out. How can tickets from different routes be sold out instantly in a matter of 2 minutes? Their online prices are a scam. I wasted a lot of time trying to book online. When I call their toll free number the prices are always $300-400 higher than the prices they have online. Most agents sound Indian. The company is a desi crooks company, dont waste your time with them.
Please people do not buy any tickets off this site!
They are thieves, they'll charge you one price and take more than what is quoted from your bank account. They took an additional $64 from what they should've from me!
And when you try to sort it out, they give you the runaround. They are a bunch of Indian Scammers.! One travel you suck. Wish I could give 0 stars!
Booked me a flight to overseas with Qatar Airlines. They did not mention anywhere that im allowed one luggage only until I ended up paying $200 out of my pocket. This matter did not resolved with the airline since they blame everything on the travel agent. Seems like the buy the flight cheap but extra expenses are passing out to the traveler.
Over the years, I have used OneTravel several times, to book both domestic and international flights. They have a good flight selection, but as every travel site, not all possible airlines are represented, so it pays to look at other providers. However, most of the time, OneTravel provided the best flights at the best prices. All the bookings were as described, an never was there a problem.
Scam you on insurance my friend had a death in the family and they told me I have to submit a death certificate to get the money back. Its ridiculous.
Customer care person name was Louis. I hung up saying bye and he keeps calling me like three times
Customer purchased travel insurance to cover any medical emergencies related to her person. Customer's friends father passed away and she was not entitled to a refund, due to it was not an immediate family member of hers. She was only advised to file her claim with the insurance company, and that they may require a death certificate which is common for providing proof of legitimate reason. Our apologies for Safia's loss, and the inconvenience.
First they left me on hold for 30 minutes then they said "we don't do pet bookings" but in their recording they claim to be "A Full Service Travel Agent." Don't believe it. I can't get through to the airline as they keep disconnecting me, and as another office told me I needed to use "my travel agent" to book it, I called these guys. They are an online ticket sales yes. A travel agent? Hardly.
I booked last minute a week before the dates I wanted to fly out of Vegas to San Francisco and loved the price I got it for! 138 round trip an decent hours it was wonderful and I was very pleased! I actually have already recommended your site to many of my friends cause they were so curious how I got such a great deal for such a last minute flight. Defiantly using this website a lot more I'm the future! I hope I win! It would help me fly more and use your site!
I purchased the ticket online and accidentally misspelling incorrect 1 letter on the last name! It has been more than 3 weeks with a daily phone call, and still nothing gets taking care of! I called the Korean airline and they said their approval to re issue the ticket with no fee have been approved and sent back to OneTrave on the endorsement box with reservation no#******* more than a week ago! I faxed! I called daily and Still nothing get done and My niece is traveling with in a few days! They are the worst nightmare travel agency I never experienced! I never understand why can their just taking care of things as it is important and necessary to get done in the manner of times! Fixed it if you're responsibilities company!
Tip for consumers:
Read the reviews and research before you make a discussion! It will save yourself a lot of headache and times!!
They don't provide you any credits for non-refundable cancelled tickets. I wanted to speak to the supervisor but they put me on hold for 45 mins instead. RUDE!
I wish KARMA gets this company and their employees for defrauding people's money
It has been more than a week that am trying to get my money back! They hold it in my bank account after charging it for the first time when i already booked 6 tickets from lebanon to dubai! This is unacceptable but i will keep following to get it back. How come my money and I can't use it. Worst service ever. Unfortunately they didn't put 0 as a rating
I was happy to hear that they were potentially giving me a credit for my flight, supposedly they did, but then out of the blue, I get a USD$35 charge, literally out of nowhere and no reason. I try calling and nothing, the call gets cut off and I write to their customer service, and still no response. This is terrible, I never agreed to an additional charge almost 4 months after I bought the ticket, why would you charge me? WHY?!? It was extremely upsetting.
This company is very cheap For traveling but very expensive I'm stealing your money. The are very good not taking money into their pockets and not return it if something goes wrong. I was over a hour on the phone with them. I yes I will have to bring this to my lawyer he is eager to take care of people like this.
Thank you for making it so easy...great job. Helped me get to my Dad tonight before he is gone.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
I am on the phone with them right now. Again. 1.5 hours earlier to book a flight. It was confirmed. Then changed... No problem. Then I get the email that it was unavailable. 6 hours later. This is a trip from Texas to Africa with my kids. I'm not running to Vegas for a weekend. The CSR's are imbeciles. Got Travelocity queued up.
Onetravel.com is a terrible booking service. They changed out flight 2 times, and when I called to try and speak with a representative, they transferred me to 3 different people and put be on hold for 45 minutes+. Save yourself the trouble and headache: their flights seem like they are cheaper but in hindsight, their terrible customer service and erratic changes in flights make it not worth it!
Cheaper and easy acess customer service up to date fast and reliable
Friendly and upto date
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Friendly and upto date
Very good and easy to book, good price compared to other airlines...except now i find out you have to pay for carry on 60.00 each way, a 35.00 processing fee and your boarding pass: which null and voids the very inexpensive fare you are quoted' it's at the least over 150.00 of the price they showed when I booked it
I bought 4 tickets to Las Vegas, at the last minute I got sick with flu, and hypertension, so I decided not to go. I paid for travel insurance and I did not get any penny back! I toll them if I can postpone it to go Vegas in a month or until I feel better, but they said was better to buy new tickets, because was going to cost me more. You have to paid for seat, you have paid for pre-check tickets everything there have a cost! Used to be my favorite website to buy tickets. Until I had lost my money, paying for insurance. And not getting any help at All.
Customer service was great. They searched for the best price when I got to the airport had no problems checking in it was a great experience over all I even told some close friends that they need to try using this website or call for their next trip thanks for everything
I'm trying to change my returning flight day and they want to charge me almost 800 cad to make a change, that is outrages. That's almost as full price of returning ticket. I was expecting 200 cad the most. This is just ridiculous, avoid OneTravel at any cost, this is first and last time that I'm gonna be using their service. I'm so angry now.
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
Thank you for your feedback. Please contact our representatives if you have any questions or concerns.