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OneTravel has a rating of 4.1 stars from 1,657 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OneTravel most frequently mention good experience, cheap flight, and many options. OneTravel ranks 6th among Discount Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
13,601 reviews
Gannon Agent 30162 Very professional and courteous and helpful. Very accurate information and processing. He helped In all the factors such as flight date changes and seat selections and booking Islamic meals and wheel chair. What a nice person. May God bless him and his family.
Try to use a reputable site for buying your ticket, this one has no attitude for customer service. So you are on your own if anything happens.
Expedient! Normally, finding tickets to Trinidad and Tobago take enormous time... this time it was populated quickly on Google. I appreciate the quickness!
Cheap price.
I booked a flight and then downloaded the app. I cannot find my booking on the app or website. I then received an email the next day showing they changed my flight without knowledge from the 1.5 hour nonstop flight leaving at 7 pm to a one stop 8 hour flight leaving at 11am which I could not do because of work. I then could not get a representative to reconcile flight issues and chat option did not help and only provided basic info.
Price and more flight options.
Will NEVER use again if I cannot get reconciled.
Thank you for your feedback. The airline made changes to their schedule which affect your chosen itinerary. When the airlines make changes to confirmed reservations it can be upsetting. We regret any inconvenience or frustration.
I dont think enough is done for families with small children. They are too much hidden fees. You book the flight then you have to pay for seats and bags and have to choose between a stroller or car seat for an infant and this is only said after fees are paid. This is very insensitive.
The rep didn't seem like she cared much about my issue.
To try the airlines especially since it was going through Panama
Thank you for your feedback. Many airlines are now charging for the opportunity to pre-assign your seats. You can also wait until you check in for your flight and the airline will then assign seats for what is available at that time. This is an airline policy that we, as an agency, have not voice in. We regret any inconvenience.
I dont think enough is done for families with small children
To try the airlines especially since it was going through Panama
No seat assignments which makes it hard for partner whose paralyzed on right side also no way to ask for wheelchair assistance.
Non stop flight and time to go/arrive at destination along with price.
Thank you for your feedback. Our representatives have reached out to this customer regarding her concerns.
It was ok really don't have much more to say other than don't know why it is costing me more money than it said that it would be.
? Don't really know. That's why. Don't understand why it was supposed to cost me $ 626.99 but now it's saying $705.99
Thank you for your feedback. If you have questions regarding the charges for your reservation please contact our representatives and they will be happy to assist.
Simple to use, didn't grab extras but it's a nice option. It would have saved me time looking for car and hotels
It was first option
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
It was easy to book a flight and when I was notified of a schedule change I was rebooked. Unfortunately the new time was not what I needed and but I called One Travel and they were able to get me on an earlier flight. So far everyone I have spoken with was very professional and did a great job.
They offered the best fare.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
So far so good. I have always enjoyed Onetravel service for about 10 years now. I wouldn't change it for any other flight service provider. They give very competitive fares all the time. They are quick to respond positively for any inquiry that I have sent to them.
Quick service.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Good experience. I am booking, (and paying) for a friend. I hope it works well.
Came up with a google search.
Thank you for taking the time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Quick and easy to but some countries are not included in the drop down of countries, example Ghana
Recommended by a friend
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
My first time doing it this way. A little confusing, but got it done.
Thank you for your feedback. We are happy you were able to use our website to fill you travel needs. If you have any questions or concerns please don't hesitate to contact our representatives.
They are happy to assist you
It's been very fast. But I thought I was to pay in Seychelles rupees.
Thank you for taking time to give us your feedback. As a US based company we advise that all charges will be in USD. We regret any confusion.
Great the agent is so helpful calm and patience dealing with so many questions
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Good and i will utilize the same in my future bookings. Good day
Its user friendly
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Very good and can manage all my time during busy time of work.
Because is the only one i always used in my travel
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Not as user friendly as it should be. Found myself entring the same nfo more than one time
Thank you for telling us of your experience. We continue to work to improve our website to make it even easier for our customers.
It's easy to find a convenient and well priced flight. The web site is easy to use.
I used One Travel before and it works well for me.
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
So far on the website I found a really great deal, I have yet to take my trip but so far so good!
To save more money!
Thank you for taking the time to give us your feedback. We are happy to learn it was a satisfactory experience. If you have any questions or concerns please don't hesitate to contact our
Representatives.
Easy and satisfied ticket purchase. I searches and found suitable travel date and time. Thanks
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
I was wandering how to get a ticket and through your agency, I have been able to get the ticket
Because it's been paid by Afirm and makes it easier.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. Please contact our representatives if you have any questions or concerns.
Good prices and very fast service. In general, very good experience I recommended.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Easy to book a fly and a good price compared to other's companies
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Very easy for booking very affordable 'reliable and competent
They are competent reliable and affordable...
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
It's very good and it's trustworthy that's I used it and I will continue using it always
Because it's trustworthy
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Great choices, great prices and easy to use. The best and only one travel.
Great company.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Gain trust and grow your business with customer reviews.
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
Thank you for taking the time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.