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OneTravel has a rating of 4.1 stars from 1,657 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OneTravel most frequently mention good experience, cheap flight, and many options. OneTravel ranks 6th among Discount Travel sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
13,601 reviews
Gannon Agent 30162 Very professional and courteous and helpful. Very accurate information and processing. He helped In all the factors such as flight date changes and seat selections and booking Islamic meals and wheel chair. What a nice person. May God bless him and his family.
Try to use a reputable site for buying your ticket, this one has no attitude for customer service. So you are on your own if anything happens.
Gannon Agent *******
Very professional and courteous and helpful.
Very accurate information and processing.
He helped
In all the factors such as flight date changes and seat selections and booking Islamic meals and wheel chair.
What a nice person.
May God bless him and his family.
I always choose one travel since 2017.
Ok easy to navigate and clear instructions with valid hyperlinks. Quite good! As usual confusing prices.If I search for tickets for 2 persons I'd expect to see the full price for my tickets, not a per capita price. In this case I got badly misleaded because the half price sounded just like a reasonable deal to me (I normally fly out of season).
Cheap and easy
Thank you for taking time to give us your feedback. We regret any confusion
For the most part, it was a good experience. It only took 2 days to finalize everything. Seat choices were limited. My husband reserved my ticket and had issues with contacting someone, but finally got help. We live in Ecuador and choices for less expensive flights and reasonable flight times were also limited.I am just glad to have the reservation. Hopefully I will arrive to my destination and return safely with little or no issues.
Thank you for your feedback. We look forward to assisting with your future travel needs.
The only bad sides is when updating my rewards miles after each trip is not automatic and also I notice when I bought ticket to my family it doesn't count to my rewards miles.I think it should count as long as I'm the one is paying the fare and booking it should count and add to my rewards miles.
Thank you for your feedback. We appreciate your views on our rewards program.
Great price. Easy to book. No speaking to humans trying to get more money and out right lying. Saying this was not a real reservation and just standby.
Great price. Please note all of the reasons above!
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
This app is awesome. I need to follow a resource that would assist me not refining the cheapest flights possible I had no idea that it would be so easy and so convenient I'm so happy
Cheaper floghts
Thank you for your positive feedback. We are very happy to learn that it was a satisfactory experience. We look forward to assisting with your future travel needs.
Need to make sure we have a window seat and aisle seat on any flight having three in a row. Tall, older person cannot sit in middle seat. Help please.
Good prices at the time of booking
Thank you for your feedback. Our representative has been in contact with this customer regarding the expressed concerns.
I tried to change my flight from current to Cathay Pacific and made a payment. Money was taken but no changes were made. However your office says no money is remitted when money is taken from my card
Thank you for your feedback. This reviewer has spoken with our representatives regarding the expressed concerns
Good so far. The directions are simple and clear to follow. The responses and interventions are conveyed promptly. I am hoping for the good service I have always received from you
I have used them before and received a good prompt service
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Quit trying to sell me stuff, I just needed a flight! Was on Expedia and somehow without my knowledge was with one travel? Now it's making me pay for a seat - extra charge
Thank you for your feedback. Many airlines are now charging for the opportunity to pre-assign your seats that are not included in the price of the airline ticket. This is an airline policy that as an agency have no voice in. We regret any inconvenience or frustration.
Good service. I have used one travel service. I am looking forward to receiving a good discount. However, I am still not getting a promo code or a gift from your service.
Great service.
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Very quick. Great Service.i dont like to stand on a line so i booked my flights with One Travel. Quick, Fast service no waiting.
Found Them on a search on my phone. Glad i found them.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
I've used this app a number of times and it's easy efficient and always seems to give the best deals. I like it.
Because I've used it before and trust it
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Try to use a reputable site for buying your ticket, this one has no attitude for customer service. So you are on your own if anything happens.
Thank you for your feedback. As an agency we must abide by the rules set by the airline. We have no authority to waive or ignore them. We regret any inconvenience.
The woman technical member was very professional, polite and extremely helpful and patient. She is a shining example of an amazing employee.
Looking for affordable flights
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
I need a wheelchair because I had a stroke. Didn't see that option. Need a seat closer to the front. Seat choices Didn't respond. Shouldn't have to pay. Every thing online
No one to talk with.
Prices looked OK. Easy instructions so far.
Thank you for your feedback. We have reached out to this customer regarding her expressed concerns.
I need a wheelchair because I had a stroke. Didn't see that option. Need a seat closer to the front. Seat choices Didn't respond. Shouldn't have to pay.
Prices looked OK. Easy instructions so far.
Hi it's very very easy to come to book and confirm flights actually booking for six people I don't know if I'll get credit for it but all Hogan's and Benedict and Simmon is under my card thanks
Going with the experts
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
5 stars friendly and helpful staff. I really appreciate them and will recommend family and friends to book with one travel.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
When I called in about this trip, the agent found me a much better option for my return trip, that saved me $200.
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Everything is on schedule. I feel good about this flight. I like the services of the flight attendants.
Thank you for taking the time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Great site help me Real well thank you spirit hope all my bookings go through like this appreciate it!
Tour concert 🎵
Thank you for taking time to give us your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
The lady who helped me with this trip is an Angel very proffessional and extremely compassionate. She deserves a raise and a promotion
Thank you for having her as an employee
Charmaine Abbott booking # *******
Impressed by service
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
My experience was extraordinary good
The booking was easy. (The steps to follow when booking are simplified)
Efficient and affordable
Easy to follow because I have to see my brother who just had a stroke, short notice
Price and availability on short notice Going to see my brother who just had a stroke
Thank you for your positive feedback. We are happy to learn the we were able to assist you
So far, service has been good
I have been informed about the price change and other services.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
Gain trust and grow your business with customer reviews.
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.