OneTravel has a rating of 4.1 stars from 1,660 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OneTravel most frequently mention good experience, cheap flight, and many options. OneTravel ranks 6th among Discount Travel sites.
Gannon Agent 30162 Very professional and courteous and helpful. Very accurate information and processing. He helped In all the factors such as flight date changes and seat selections and booking Islamic meals and wheel chair. What a nice person. May God bless him and his family.
Try to use a reputable site for buying your ticket, this one has no attitude for customer service. So you are on your own if anything happens.
Booked very easily...but.trying to find out which terminals i fly from...when and where can i get this very important information?
I booked with one travel in January to fly to the Philippines to visit my wife last month. I booked with an agent over the phone who found me the best available price for travel as my schedule was flexible. I was made aware that my wife's sxhedule could not line up with the dates I had chosen and called one travel to speak about re-scheduling the flight. They were able to do so emmediately and without an extra fee. As the agent before had done, they found me the best available price. The travel and ticketed went without a hitch and the Airlines that I was booked with, were more than accomodating for the price I paid for my tickets.
Every other Airline or Travel Agency wanted to book me for at a minimum $400 more on the same trip, or weren't able accomodate with vehicle rental or hotel like One Travel was. Very impressed. Since my trip I have tried to find a better price with other Agencies, or methods and have yet to come across another agency for the same flights that could match One Travel. All others were more than $200 dollars more.
They made me wait on hold for an hour, and then refused to give me a full refund for a flight that was cancelled. Do not use this company.
* OneTravel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I would not suggest any of my friends or family to buy ticket from this website becaause the has Hidden frees and they do not say the representative
So far, so good. Thanks. We were able to book with two airlines to achieve savings and fit our schedule.
Thank you for your feedback. We look forward to assisting with your future travel needs.
You should make it very clear that the reservation is fully booked and the person who has booked the ticket can be sure he is being double charged.
Reliable although not so supportive when air travel is not undertaken due to an emergency or illness.
I book a flight very early (3 months ago) and then when my flight is almost for two weeks suddenly they change and only I knew on the airline website that it was change. VERY BAD EXPERIENCE!
Im trying to cancel my flight and im having a hard time doing so. Someone used my card without my authorization and I can't reach customer service
Our representatives have spoken with this customer regarding her concerns.
You guys rock I had a wonderful experience as the process was too short and comfy.
Thanks to all of you guys for the amazing support.
Thanks and easy to book the flights but we didn't notice you try many times and my account almost block from my bank
I chose by mistake I thought I was directed to KLM but it's OK your flight is cheaper
I have problem about the name can you include my second name Consolacion Ronit Katie
This is great and cheapest flight website. I am very happy always book by one travel. Comfortable. Good customer service and great deals.
Why pay 3$ for having my boarding pass emailed to me. Don't your app give it to me 24 hrs before i board?
Price and hours to travel was right.
Easy surfing. However, I did not appreciate the fee of $25. When I can reserve for free with the airline or other websites.
Economic and convenient schedule of flights
Economic and convenient schedule of flights
Thanks to this extremely user friendly website, I was able to book an amazing birthday trip. This is now my go-to travel site!
I fly once a month from Canada to mexico.
Always use one travel and have had very good results.
I will continue to use them in the future,
I have to verify my payment this never happened to me before, essentially the night before a flight.
This reviewer has been contacted regarding the reservation request
I would like to urgently correct a mistake in the seats I chose, probably because of the bug in your company's application
From Tel Aviv to Amman - I booked 22H
From AMMAN to NEW YORK I PAID for seat 6G and it was confirmed. You sent me 22B!
From NY to AMMAN I paid and signed about 6G. You sent me 6D
Tel Aviv to Amman - 22H
* OneTravel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We book a planned trip to Las Vegas, 3 months prior to travel date, and we purchase the travel insurance to avoid possible issues. My mom pass away a month prior to our trip and we cancel the trip, and our nightmare was just beginning not to loose the money we paid. After filling the insurance claim, sent with mom's death certificate, and after 2 months waiting for a credit or my money back, this is the outcome: my mom's death does not qualify for insurance cover because she pass away out of the covered area (absurd) and a partial credit with American Airlines to be use within 1 year period.
We decide to use the credit to visit family and for my surprise, the credit available was reduce, and $200.00 per person penalty was subtracted from us. I do have both emails with different policies same booking and I'll dispute, I wish then out of business. The insurance is to protect their monkey business, preventing customers to dispute charges with credit cards, you can't dispute with your credit card a denied insurance claim.
Now I have both emails, and I'll dispute showing they change the story, not sure I'll get it. Feels like rip-off. (THERE LIGHT AT THE END OF THE TUNNEL, I WON! THANKS TO THE CREDIT CARD WHO FOUGHT FOR MY RIGHT.)
Tip for consumers:
BEWARE AND PREPARED FOR BAD BUSINESS.
The product purchased after a bit of tooth pulling is very good. Cheap flights were definitely cheap. I got the deal done, I'm happy with the result.
Cheap flights
Thank you for the update!
Really bad website. Keeps asking me about hotels and cars, the fee has gone down so I have no firetrucking idea what's fallen off my order. Was it the insurance? Was it the checked baggage? Who the firetruck knows. Godawful website. Godawful.
Cheap flights
Great services,it was easy to use.I will recommend this to all my friends and family, I really needed to book fast due to rising in ticket prices
The site was easy to use, and had good deals. I have been recommending it to my friends who like to travel
So far so good, booking my flight was easy. I just could not find info about bringing my pet with me.
Easiest to use
Thank you for your feedback. Please contact our representatives or the airline with any questions regarding bringing your pet with you.
User friendly and clear instructions. This is my best experience online in making a booking to travel on Caribbean Airlines.
Just to improve my online bookings as I find the direct airline site confusing.
Thank you for your feedback. We look forward to assisting with your future travel needs
The booking process was fast and easy. The Information was clear and easy to understand. Will definitely come back to this site
Was the best site that I found
Thank you for your feedback. We look forward to assisting with your future travel needs.
Easy to book flights.I'm looking forward to using OneTrave for all my future traveling.
Thank you OneTravel.l
OneTravel is a travel search engine for booking hotels, plane tickets, rental cars, vacations and cruises.
We have reached out to this customer regarding her concerns.