OneTravel

Confused. Don't know what's going on?all I need to know my flight booked or not.but to much steps make me headache

Never a problem, always easy, book and go, and im up in the air without a car to my next destination.

I am very pleased with the service. The booking is made easy and offer so many options on the different airlines..

I always book the flight with reputed travel websites but my wife found this onetravel site offering lowest cost tickets. I was happy that I was able to get the best possible price for the ticket to India. My itinerary was as given below:

Chicago - Vienna (Austria) - New Delhi (India) - Austrian Airline
New Delhi - Frankfurt (Germany) - Dusseldorf (Germany) - New Delhi(India) - Lufthansa

While everything went fine and my travel from US to India was uneventful.
The problem came when I went to airport for catching my return flight. At the checkin counter I got a shock as airline was not allowing me to fly as they informed me that I need an intransit visa. As I live in Indianapolis I had made further travel plan from Chicago to Indianapolis like booking the hotel and car based on this return date.

Now I contacted onetravel and they were not ready to take any responsibility for not informing about this visa requirement at the time I was booking my flight. First I would not expect to see any itinerary that involves a visa when my intention is not visit that country. If at all that was shown, I expect them to show clearly on the details of the flight that it would need a visa. Apart from the mental trauma that I went through I suffered financially - I had to pay full cost of return ticket ranging in $800 and also I lost money in my hotel/taxi bookings.
I am sad to see the irresponsibleness of the company.

$#*! company, I'm being generous when I call them a company. No customer relations what so ever. Worst I've ever seen.

Was about to book a very attractive ticket to fly to India (Amristar-London-Toronto. The flight details showed a flight from Amritsar to London with 1 stop in between at New Dehlo (it did NOT specify how long the stop was, forcing me to call the agency to confirm). It also stated that there was a 22 hour layover in London before departing for Toronto. So I called the agency to clarify. The agent could not confirm the flight number I read off to her from their own website, could not verify how long the layover was in New Dehli or in London. Then said there was a 13 hour layover in New Dehli, and a 5 hour layover in London. This did not add up (22 hrs). I told her this is misleading and confusing. She directed me to contact the airline (Air India). When I contacted the airline, they said the layover in New Dehli is 9 hours and in London she could not confirm at all. Said that I needed to contact the Agency to verify.
Totoal BS! I would NEVER even think about booking with them! Wasted 2 hours just making phone calls back and forth, and the page to book the ticket expired while I was trying to clarify their misleading information. Still was not provided with a clear answer. Very misleading, I would also call it false advertising! I would rather pay $200 more and know where my flight goes and how long any stops are.

I LIKE YOUR RATES AND INTERFACE. Previous good experience around rates got me back to the site. I am satisfied with the options that I found this time and happily booked my trip

I truly enjoyed the service. Everyone is friendly and there job is done to a T. I love the prices not over charged. Y'all truly have my up respect

They said those who write reviews are mostly the ones that are not happy, yes i went to different site to check one travel reviews they are all the same. Had a really bad experience with this company. Had to book flight for my dad but end up cancelling it because of hes work schedule. Had to pay for cancellation fee and had credit. Called them to rebook for flight so i can use the credit they said i have to pay rebooking fee again after several arguments got tired and said fine il pay for rebooking fee, the tickets thats i was trying to rebook are $100 cheaper from my credit means i should have that credit for next time. But nope i was wrong unfortunately if the tickets are cheaper than your credit you wont get the rest of the credit what the heck is that? Thats why it is called "credit" but if the tickets you are buying is higher than thecredit you have to pay for it what a scam? Their costumer service are all indian people that doesnt even speak proper english with a strong accent that you cant even understand.
So if i were you people DO NOT BOOK with this scam people before tou regret it thats how their company make money. This company needs to close down they are pretending that they are selling the cheapest but wait till you cancel it, you will get charge big time! Check other sites for reviews too you will see almost everyday they have complains!

I am being helped even when I don't ask for help it comes any way and always guided on what to do time to time.

This website will go to great lengths to rip you off. I have lost almost 1200 dollars in an attempt to purchase tickets from them. It was an international flight to Ukraine. After taking our funds they informed us that one airline didn't accept e-tickets and would issue paper tickets which would cost more. I tried calling their published trouble line which never did take my call after one and a half hours. I checked with my CC company and the funds had been withdrawn. Than another email telling me the "new tickets" would be 1199 dollars and the funds MAY, (emphasis mine) be withdrawn in two billings. I immediately called my CC company alerting them that One Travel was attempting to double bill me for tickets. Somewhere amongst all this confusion they said the tickets had been confirmed and "shipped" and Fed ex would be delivering them in two days and a tracking number would be sent. Guess what? No tracking number and no tickets.
Just this very moment as I was writing this review, they called me in response to an earlier post on this site. They said they were sending the money. (the wrong amount). I guess I let them have it pretty hard. I told him I want every red cent refunded right now (sprinkled with a few explicative's), because the guy hung up on me. Everyone that I've talked to have foreign accents and are definitely not well versed in English. The caller asked me why I was "upset" and using "bad" language.

Back to my review: Another email arrives giving me a number to call if I haven't received the ticket(s) in a week. One week, at this point, was way past my wife's departure date and Fed-ex does NOT take a week. NEVER!. I knew I'd been scammed and I've been busy with this with my CC company, the FBI (IC3) and every credit bureau in the country. I may never get my money back, but One Travel is going to remember this one. I'm going to every legal authority to put a stop to these people. What they have done is fraud and the penalty for fraud over the Internet is upwards to twenty years imprisonment. Well deserved if convicted.

Bad service, never again, I book a flight to Atlanta for 28 of April and when I was ready to go i look in the e mail it was for 30 of April, to change was 55 dollar,,,, they are crooks mother tucker

Good to know OneTravel, and make me happy to get ticket with satisfaction, and Nice web! Be back soon.

So far, the trip plans are going smoothly. The site provides good detailed information about my travel plans and arrangements.

I booked similar and cheaper tickets 8 hours earlier, but something went wrong and I did not get my booking!

Forced joining club to see itinerary. Likely tons of spam as a result.

Requirement to allow you to publish this.

Excellent service delivery. The price offered is fantastic and the support start are always getting back if their are issues.

A very positive experience! I am very pleased with their services. I would definitely recommend One Travel to my colleagues.

Found other flights a lot cheaper and from my airport, not some other airport 60 miles away. Waste of time

Customer service was always excellent and processing was fast and efficient. Will definitely book through OneTravel again in the future.

The online service was easy and fast. I am satisfied with it because I saved time and the price of the ticket

When I did my flight search, Onetravel offered the best price with no hidden fees!
I will be using them in the forture!

TERRIBLE service, verging a scam,
They use fine print to get your money, and don't actually tell you they will choose any ticket they want to get you to book through them.

AVOID THEM AT ALL COSTS