OneTravel

The service for OneTravel is terrible. We missed our flight because the agent gave us the wrong information after we called to book a flight. They said over the phone that it will be 11:00 AM flight from the airline company but after checking the email confirmation it was actually 7:00 AM departure time. We could not make it to the actual flight because it was too late when we checked the email. So we called the company and had to pay extra for another flight. Their service is very bad. Don't use OneTravel for your traveling needs.

I booked a flight with them and tried to cancel within their 24hr window and was told its not 24 hr its 4 hr. I was then told by another agent that as long as i purchased the service i would have to pay a cancellation fee, even if its one minute after i purchased.
What a load of crap! Never again!

Book an air line ticket and got confirmation. Next day received another confirmation for an additional charge for selecting seats (which I did not). Called One Travel and woman said she would credit, I was a bit skeptical and sure enough, it was not done. Called back this company and was transferred to another so called department and left on hold... Do not use this company

Very accommodating and pleased with the service. Price is reasonable. Wish there was a consideration when there is a family loss when changes are made to avoid additional or extensive financial hardship

I recieved my booking details and have taken the trip but it is not showing in my rewards section. Only thing I had trouble with was clarification on how to do a pre-check in on line since Frontier does not have a kiosk for printing tickets. Once I figured that out it went smoothly.

Booking went on well. When will I get my ticket in my email?

From the moment I received the alert that my flight was available at a reduced rate, I booked it, received confirmation and was able to print my information. Once at the airport my connections (3) all went well. No complications with anything and my luggage arrived at each end as requested. Very satisfied.

I tried booking a flight on frontier airlines from Trenton Airport to Orlando and during my check out process I actually received an unsolicited phone call from someone at Onetravel.com telling me there were no seats available on the flights I was booking and tried to get me to make reservations out of a different airport with a different airline at higher rates. She couldn't find flights that met my needs so I thanked her and hung up. Afterwards I went onto the airline website direct and was able to make reservations on the flights I wanted no problem!

These people are truly running a scam. BEWARE. Be warned.

They try to hustle you and basically mislead you afterwards. I'd say it's dangerous to give these people your info. Cancel your card if you gave them the number.

Be careful with these scammers. As soon as you enter your card information you are a victim, they will change the date and charge you cancellation fee or give you a worse offer which is a very expensive tickets

I would recommend everyone to use one travel.com to purchase tickets to any parts of the world. The representative was very knowledgeable in helping me with my purchase. After my trip, I received a courtesy call from Sally and I was very impressed how she asked her questions. These are the kind of people you want to do business with. Has said previously I would recommend everyone to use travelone.com as their site for purchasing tickets.If I was to buy another ticket just now my first choice would be travelone.com.

I am lost on confirmation of what has been competed. My credit card has been hit a number of times when selecting seats. I called a representative to help, I got transferred was placed on hold but was not muted on your end, could hear office people but no one would attend to my call

I booked on their site and was charged. When I tried to log in, my account didn't exist. Never received a confirmation number for my flight and when I contacted the company, they did not respond.

But they were sure to take the Money from my card and I receive junk mail from them.

Ridiculous

Processing speed was acceptable. Also, the booking did not clearly state what size/weight for check-in and handcarry luggage were included in the booking. This is very important to know ahead of time to avoid costly charges at time of flight.

I booked flight two months ago.
20 days ago they sent me an email for schedule change. Our trip was today morning, and our new tickts went 9 hours before our first flight! (at that time here was midnight and we thought that we never get new tickets). It was impossible to pack and catch the plane for that short time.

For all of you who are looking this agency to book something, just go away, and never ever book something here.

I will never use One Travel AGAIN! I book a flight and hotel combo and had issues paying, my card keep getting declined, even when I tried to go through Paypal. My bank flagged the site for possibly being fraud activity ( was sent an email). Never had this issue with Expedia. Had to call bank. Thought the reservation issue was resolved but only the flight was paid not the hotel too. YET they sent me a itinerary making it all seem resolved. Only to get an email the next days saying my hotel reservation had been canceled due to declined payment AGAIN! I scrambled called and paid using the same card with an operator... My first time experience was aggravating, not good and I do not plan to use site again.

I booked airline tickets and checked if baggage is included. I called them and checked baggage policy the air company on their website. Both sources claimed that 1st check in bag is included in the price but we found out in the airport that it is not and we have to pay the fee. This is very upsetting for the beginning of a vocation. I will never again book with this company. Not worth it! The information on web site is ambiguous...

Don't use this site whatever you do. I was in a hurry to try and get some cheap air tickets and I am so sorry I went with One Travel. American Airlines were changing flights and allowing cancellations was what the emails I was being sent by One Travel. My travel plans changed due to the Corona Virus so I cancelled my flight. One Travel charged me $ 70.00 to cancel the flight when American Airlines said I could cancel at no additional costs. Not only did One Travel charge me to cancel they also made it so if I want to use my American Airline credit for the cancellation that I have to book my flight through them just so they can charge me more money for a new booking fee. Run and I mean run away from their web site. I wish I had never seen their website.

I used OneTravel on May 26,2015 and booked a flight to St. Maarten for the next day and return flight on May 30. I searched several travel sites for the cheapest flight. OneTravel was the cheapest. I was hesitant because of all the bad reviews, but they were fine. I booked my flights easily, was sent an email with the itinerary and conformation numbers. Went to the airport the next day and printed my boarding passes on the kiosk. I would not hesitate to use them again.

The easiest, fastest and cheapest way to buy plane tickets!

It's a total scam. I would not give them any star. They called me from no where while I was booking my tickets online on Kayak. Gave me a higher price and the wrong dates. They did not even assist me with changing my tickets. Thank GOD the airlines was more accommodative then these travel agents.

The occasional 5 star ratings for this website are plants by the company. I decided to use them thinking my situation was simple and it could not possibly be screwed-up by a legitimate company, regardless of how incompetent they might be. They booked my flight, took my money, then canceled my flight and sent an email to me telling me to contact them for a refund. I have tried for two days, but when I reach a person and explain my call, I am ALWAYS put on hold and no one ever returns to talk to me. I have spent more than ten hours on hold over the last two days (per my cell phone records). They have stolen my $550. These people are here only to stay a while and steal as much money as they can before they move on. Stay away!

However desperate you are, please do not book through this agency! You are forced to pay extra for seats in addition to tickets!
I made a booking, then I had to call & cancel booking due to ongoing disease epidemic in destination city. They told me Airline was charging me these fees & my final balance was $1200, which was a third of the full ticket cost! Then agent states she needed to charge me upfront $400 for canceling, which was a cancellation fee from the Airline. When I told her that she had just given me the balance after being charged a penalty & cancellation fee by airline, then she tells me that is One Travel's fee in order to process my cancellation.