• Online Ticket Express

Online Ticket Express

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Overview

Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 9th among Tickets sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    17
  • Quality
    21
3
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How would you rate Online Ticket Express?
Top Positive Review

“Site was easy”

Olga M.
10/30/19

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Top Critical Review

“Fraud! Still waiting for refund”

Gijs S.
8/6/21

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!

Reviews (877)

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Reviews that mention popular keywords

customer service (39) purchase tickets (33)
Thumbnail of user sabrab2
Netherlands
1 review
0 helpful votes
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November 10th, 2019

Super easy. Ordered the tickets online and here they are. Excited about the concert. Not sure why a review is necessary to get my tickets.

Thumbnail of user johnf1539
Illinois
1 review
0 helpful votes
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November 11th, 2019

Mobile site isn't super easy to use. It would have been nice to see where the rows were at versus the price i was paying.

Thumbnail of user margaretas2
Mauritius
1 review
0 helpful votes
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May 11th, 2017

Fabulous seats and arrived when they should have - well done Online Ticket Express tickets!

Sound system in the Albert Hall not great, but seats superb and def recommend Online Ticket Express!

Thumbnail of user annp140
Canada
1 review
0 helpful votes
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November 11th, 2018

Very user friendly online experience. I love how you are shown exactly where your seats are located.

Thumbnail of user debbier189
Georgia
1 review
0 helpful votes
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September 21st, 2018

Thy does a better job than Ticketmaster! I would prefer anyone goes threw them instead of Ticketmaster.

Thumbnail of user stanleyb73
Florida
1 review
0 helpful votes
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November 1st, 2019

Quick and easy process. Visible reference of where seating is located and pricing comparison to different seats

Thumbnail of user thercf
Georgia
1 review
0 helpful votes
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February 24th, 2019

Tickets prices good but fees are crazy stupid. Should add fees up front for people that cannot afford them when they see the fees!

Thumbnail of user bournd
Florida
1 review
0 helpful votes
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October 28th, 2018

It was great. Should include service charges when looking for tickets so you know what you're looking at for a final price while shopping.

Thumbnail of user jeffc365
Canada
1 review
0 helpful votes
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September 2nd, 2018

Very pleased. It has been a long time since I have ordered tickets online. The process was very smooth, which made it stress free.

Thumbnail of user johnm3236
Illinois
1 review
0 helpful votes
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August 29th, 2019

I order two ticket only to find out the seating was not together? Not sure why you do that type of seating. My Bad

Thumbnail of user kevinew
Bangladesh
1 review
0 helpful votes
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June 28th, 2018

We were working with a buyer who had trouble deciding what to do and your representative was understanding and patient in dealing with us.

Thumbnail of user frederickm103
Texas
1 review
0 helpful votes
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June 21st, 2019

Great Experience, Not a huge fan of the charges but expected them. This is probably the fastest site i've used for tix... i hope they get me in...!

Thumbnail of user carlw158
New Jersey
1 review
1 helpful vote
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June 14th, 2019

Great service so far. Ease up up on that extra $7.50 electronic delivery fee, and I might start using you guys all the time! Haha...

Thumbnail of user caryt10
Texas
1 review
0 helpful votes
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January 29th, 2019

The simplicity and ease in navigating tge site made the whole experience an enjoyable one. Recommend to anyone else looking for tickets online

Thumbnail of user dillonb17
Georgia
1 review
0 helpful votes
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November 27th, 2018

Easy to use site. Very quick response and receipt of tickets. FAQs answered all my questions so I didn't need to call anyone.

Thumbnail of user dimitrid3
France
1 review
0 helpful votes
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September 19th, 2015

I wold like to inform u that I have my tickets for the Rugby World Cup of Toworrow.
Good job onlineticketexpress.com.
Thanks, Dimitri

Thumbnail of user joelh126
Georgia
1 review
0 helpful votes
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October 29th, 2019

Easy ordering except I had a question & could not get ahold of anyone on the phone. Could someone call me now?

Thumbnail of user blea
Florida
1 review
0 helpful votes
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June 4th, 2019

Great. That comes with admission for sixflag.and I can't wait to go and it was fast to do the order... m...

Thumbnail of user francish48
Illinois
1 review
0 helpful votes
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June 26th, 2019

Very fast and easy my first experience and it was a great one.
I will recommend this site to anyone hope the concert will be great also. Thank you

Thumbnail of user andl2
Georgia
1 review
0 helpful votes
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February 24th, 2019

I was able to pick my tickets fast and clearly understood where Id be. Service fee is a little high but I think its worth it. Fast and easy!

Thumbnail of user vansb
Texas
1 review
0 helpful votes
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August 3rd, 2018

Super easy to use and you can download youre ticket instantly. Everything was done really quickly. Recommend to my friends!

Thumbnail of user laded1
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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February 24th, 2019

I'm satisfied with the speediness of the Website. I was able to download my ticket within a few seconds. I will use it every time for events.

Thumbnail of user angleh1
Canada
1 review
0 helpful votes
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November 11th, 2018

I am soooo excited to surprise my husband with these tickets! Thank you for making it easy to purchase!

Thumbnail of user arlya
Canada
1 review
1 helpful vote
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March 29th, 2019

This was very easy to use. It is kind of confusing on how to get my tickets. Please clarify. Thank you very much.

Thumbnail of user beggervg
Florida
1 review
1 helpful vote
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March 29th, 2019

Easy to understand how to do this. More simple then I thought it would be. Looking forward to making memories with my family!

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From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

Company Representative

Thumbnail of user richardd39
Richard D.

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