- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 9th among Tickets sites.
Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.
Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!
Terible company!
I have bought football tickets to the Juventus - Atalanta match from the ticket agency OnlineTicketExpress for May 13.2012. They have confirmed the purchase and promised the tickets will be delivered at our hotel in Turin.
One week before the match I have started sending emails and calling them to get a final confirmation, but they did not answer.
We have already organised a whole trip around the match, booked hotels, so we have started the trip on the 10th.
On May 10th at night we have received an email from OnlineTicketExpress stating the tickets will be delivered 1 day before the match at the hotel so I should ask the hotel reception to be around and should have my mobile phone with me so they can call me if they cannot deliver. I did so.
When we arrived at the hotel in Turin on the 12th, one day before the match in the evening, the hotel reception told the tickets have not arrived. So I started calling them again and sending emails but no answer. On the 13th at the day of the match still no info from the agency, so we decided to go to the stadium for a last desperate trial buying tickets. Certainly it was all sold out. For such a match... right before the scudetto... and what is really irreplaceable, the last match of Alessandro Del Piero in Juventus! We were absolutely shocked!
Then half an hour before the match OnlineTicketExpress called us that there are no tickets, they could not get them from their local partner. Half an hour before the match! And certainly they did not show up any more.
OnlineTicketExpress has deprived us from something irreplaceable, ruined our whole vacation, caused terrible feeling and unnamable disappointment.
Learn from our case, beware OnlineTicketExpress!
Excellent gig and seats Price of tickets great value. OnlineTicketExpress always good value.
So easy to use and the OnlineTicketExpress was very helpful a great night was had by all
Tickets came safely and quickly. Very good seats and OnlineTicketExpress were great.
Did not like people standing up at the front forcing us to stand up to see!
Pleased with service and communications, will order other sport event tickets.
Awesome! Didn't think I would find tickets 2 days before the concert! But it was quick and easy!
Very fast service! Great website! Wish all resale sites were this good! I will buy again!...
Commande passée en Mars 2020 pour un match du Real à Madrid en Juin 2020.La commande a été annulé à la suite du Covid et le match c'est joué à huis clos. Ils m'ont répondu fin juin que je serai remboursé dans les trente jours... j'envoie des mails et j'attends toujours le remboursement sur mon compte carte visa - on est mi-novembre 2020 et toujours rien. Ils m'ont même supprimé de leur site, mon identifiant et mon mot de passe sont refusés...
Ce site est un attrape nigaud fait par des escrocs sans visage
Mais qui vous tend gentiment un piege puis disparaissent sans
Traces et plus moyens de les recontacter. Ils vendent des tickets
Sans jamais les livrer et empauchent l'argent auparavant et vous n'aurez plus que vos larmes pour pleurer A éviter ABSOLUMENT!
Gain trust and grow your business with customer reviews.
Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!
