Online Ticket Express

I purchased 1 x ticket for a sports event 7 weeks before the date, money taken from account. 2 days before event I received a call to tell me no tickets are available and my payment would be returned in 6 working days. It has been over the 6 days now & no money has been returned. Ticket cost £280 and im also out of pocket travel expenses. I have emailed them 3 times regarding this and have had no reply. I have called them but was left on hold for over 20 minutes before I eventually hung up. I have now had to report this site for fraud therefore I strongly recommend that no-one uses this website to purchase anything.

Same happens to me, they cancel the order, don`t delivery the tickets and no refund, I do not understand after three years of frauds and they are still online.

I have write to Consumer Protection of Andorra... and no response.

I do know if I will recover my money, but maybe, we can organize and contact media ( newspapers, TV...).

Here you will find a group on facebook.
http://www.facebook.com/groups/**************/

Do not use this web site under any circumstances! My experience is the same as everyone else. Firstly my credit card was overcharged by more than £100 than the agreed price then I was contacted by CC company and told to destroy card as I had just used web site that sell on CC details to third party! My tickets were never delivered as promised and I was emailed an hour before the match I had purchased tickets for to be told a representative would be there with them. They didn't even give details of where I was to meet this fictitious person. I have lost over £800 and I am now in touch with the fraud department. They need to be closed down-NOW!

I paid $517.00 for 3 tickets for my family who have gone to London to watch to a Chelsea - Aston Villa match. I received a telephone call at 5:30 am yesterday morning to be told that the tickets will not be delivered to the hotel as promised; their supply was no longer available but that I can get other tickets by adding 65 pounds/ per person if I wish. I demanded a full refund and was told someone would contact me at a later date. It was absolutely clear that this was a huge SCAM and it was too late to undo. Visa will not reimburse the sale as I had approved it with them.

This company is a complete mess. Not one thing that they say is the truth. We used them for two different matches. Both times the tickets were delivered well after they said, and just in time for the match. Plus, they do not answer or respond to phone calls or emails when there are issues. The last set of tickets we got were completely wrong, arrived the night before the match, and they were closed so there was nothing to do. We had also been trying to reach them for days to confirm or get a status as the first set was also bad. I would never use or recommend them to anyone.

Everything seems ok, but to have the electronic fee and then an almost 8$ service fee per ticket is outrageous. Most places have a 5-8$ service fee for the total transaction. I'll probably never use your site again unless I absolutely have too.

onlineticketexpress.com should be renamed we steal your money.com. This is not a proper website. They do not send you tickets. They over charge and then never deliver anything! Be warned use at your peril.
There sales team and customer services are a joke and they will only hang up on you if you call them trying to find out where your tickets are.

Excellent ticket source made my wife's 50th birthday special without any delay or hassle. Complaints about pricing are ridiculous. I remember camping out overnight (sometimes for days) to get tickets. You want to see a show, "buck up".

Spain, Here I come! Going to see Villarreal v FC Barcelona on April 27. This is the only reliable site around in terms of pricing and user experience. Judging by how quickly they called and confirmed my booking, I can only hope they will ship the tickets just as soon.

Scam - don't buy tickets from website. They offer tickets they d on't have. Customer service is non-existant once tickets are sold. Say will despatch 3 - 5 days before event. No communication until day before when rang to say let down by their suppliers but if i paid another £125 per ticket i could meet someone outside the ground. No way after reading reviews. Convinced no tickets would show. Phone was then put down and my order details immediately erased from their website. No mention of refund - but will fight all the way to get money returned. Never again - please don't buy tickets from this site.

One of their agents called me earlier and answered each of my questions politely and to the point. I made an inquiry about the match between Norwich & West Brom this Saturtay, fearing it might be too late.
He promised I will get the tickets "in a day or two" - and you know what? I believe him.
Keeping up the faith :)

BEWARE!

Before you decide to buy tickets - check all opinions on this website. Check all reviews of happy customers (they only reviewing sport ticket websites, and are extremly happy about using them -> most of reviews written on the same day). I decided to use this website around 2 years ago, and didn`t get tickets. My bank refunded me money for tickets, but I lost money for going to Manchester and had to watch match in pub! My whole experience is described on review from April 2013. Don`t use those SCAMMERS! Very hard to contact them, but if you check any tickets online and leave your phone number they will ring you straight away to inform you there is high demand and only few left.

Waste of money and nerves.

I've used Online TicketExpress multiple times now, and every time the process has always been quick and easy. I definitely recommend it to first time ticket buyers or anyone just trying to get some tickets for concerts!

Man City 5 Fulham NIL! I honestly do not know whether I’m more chuffed they lost or because we scored five goals… But I am even more chuffed about the fab seats we had and the ease of booking and paying. We got the tickets in time – I gueess three days before the date is the norm. Fact is that it all went exactly as planned. Winning was the real icing on our cake :)

For being my first time using this site, I didnt have a bad experience utilizing it. The website has a simple and direct to the purpose kind of set up which is what customers are looking for when purchasing a product online.

I tried buying online, but had many problems so I called. The lady who helped me was very helpful, made it very simple for me to understand and handled the difficult parts for me and even went out of her way to get me a discount which really made a difference. The fees are quite high, but its expected. Overall, it was a pleasant experience and now I have a wonderful Christmas present to give!

I too was conned by these people. I paid €3200 for 2 tickets for Bayern v Chelsea Champions League Final. They contacted me the night before to tell me I would need to pay an extra €3000. It took me 5 months and Visa head office and solicitors letters to get a refund. I have been pursuing them since with the authorities, the Andoran Government told me they have had many complaints on the company and were taking action against them but they have now moved to Malta. I will continue to pursue action against them there - Chelsea fans never forget. - John, Ireland

When I attempted to order tickets my credit card company blocked the transaction because of the number of customers who had previous complaints about the site. The scary thing was that the amount they tried to bill my credit card was more than $100 more than the agreed amount, even after adding in all the "handling fees". Feel very lucky I did not lose money, now wondering if my credit card particulars are safe

We have bought two tickets for a match Juventus Vs Sampdoria in Torino in April. We took vaccation, booked everything and travelled to Torino just for the purpose of the match. 2 days before, we received an email stating that our order has been cancelled!
A month has passed now and we still didn't get reimbursed for the tickets... even worst, despite several reminders sent, no answer has been received!
Very unprofessional team! If you didn't book with them yet, don't do it!

Their entire business is a scam. We bought 5 tickets for 4,900 Euros each for the Champion League final. 5 of us traveled from Australia to Madrid for this event. The day before the match, they cancel the tickets by e-mail. We have still not received one cent back. They are a disgraceful business and the sooner they shut down, the better.

We have been calling onlineticketexpress.com quite a lot over the weekend, to book tickets for the Capital One Cup Final. Being Sundrland fans, we asked for away seats. Each and every person we spoke with was fair and personable, always making sure we understand where the seats would in fact be and how it all works. Very impressive.

Roland Garros Tickets!
Easy booking process, tickets arrived electronically in plenty of time, no trouble in presenting tickets at the gate and communication from Onlineticketexpress was timely and accurate. Would use them again

I was nervous at first, because of some negative comments I read online about prices brokers and resellers. But all of my fears turned to relief and satisfaction, once my tickets were emailed to me., thats all that matters. I printed them and I got the seats I wanted. No complaints here