Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.
Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.
Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!
Booked long ago as a part of a planned birthday bash, so went to see Norwich v Sunderland. Seats were good - this is how it should be. Shame those Canaries scored 2 goals... Anyway, I will order again as the tickets arrived on time and overall good experience.
Date of experience: March 23, 2014
I purchased 2 tickets for the match Milan Atalanta about 2 weeks ago and never received them. I tried calling many times and send many emails but no response, instead £20 bill from my phone provider.
Its a big scam, dont believed any positive comments as they are 3 years old.
Date of experience: May 16, 2022
Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.
Date of experience: October 29, 2019
Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31.
They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C.
Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back.
This really feels like fraud, so my advise to anyone, don't buy anything from these guys!
Tip for consumers:
Do not buy! after 1,5 years I didn't get my money back after cancellation of my tickets
Products used:
buying football tickets
Date of experience: August 6, 2021
Highly recommended!
Went online in search of footballtickets at a decent price. Found this site and read through the reviews about them. Booking was really easy. My tickets for the match between Chelsea and Arsenal just came by the morning post. A bit close, but they did tell me in advance to expect the tickets about three days before the game. So I can say they have reliable and efficient service. Will book again. For sure
Date of experience: March 20, 2014
Absolutely discussed at the treatment we received from this shower of unscrupulous scoundrels. FAGAN looks like a choirboy compared with this lot.
How the sporting industry can see this happening and turn a blind eye is beyond belief.
We all know how the dodgy brigade in FIFA got ousted, has there been lots more undetected? Because they do not look after the tickets and fans very well at all, and that allows horrible scammers like this mob to operate. Wake up FIFA.
Date of experience: June 12, 2019
Last time I booked through them, the tickets to Real Sociedad vs. Bayer Leverkusen were waiting for me in my hotel just like they said they would. Excellent service. This site is safe, reliable and above board. Just booked with them again.
Date of experience: February 25, 2014
onlineticketexpress.com is really Great
I ordered 4 tickets of Away Section each of £224 from onlineticketexpress 3 days ago of Arsenal v Manchester United which is going to be held on 22/01/2012 at London, Emirates Stadium.
The things is that despite its some negative review about this site on this site It has done great job in case of me. I just complete the purchased that day & today morning i got my all the tickets. Also i have found notification from their customer that my ticket has been delivered.
Hope this will be more fun for me.
Date of experience: January 20, 2012
Super easy site to use, like the follow up to confirm tickets of Champions League final were received. I so look forward to this beautiful Match on Saturday, May 26, at 2:45 p.m. ET.! It's a surprise for my fiance! Thank you for making it so convenient with the insurance on tickets as well.
Date of experience: May 6, 2018
My first choice for paying was Apple Pay, but it errors out twice. I switched to PayPal, which ultimately draws from the same checking account and it completed without error. Not a big deal for me, but I thought you'd like to know.
Date of experience: November 10, 2019
I bought tickets from them not once nor twice but 4 times and each time they deliver!
They deliver on-time -great seats, good prices never had a problem in the past, they have great customer service staff.
Thank!
Date of experience: April 15, 2016
I was looking for tickets to see the Premier League live in action on different websites and I found this one. At the end, after comparing it with other ones out there this was the cheapest one. A very good service, my experience was really satisfying. I got my two tickets to the match between Newcastle United vs Liverpool on time directly to my hotel desk and the price was reasonable. They contacted me several times to arrange all the delivery process and that was a good detail, they got everything under control. Definitely I will use this service again.
Date of experience: January 10, 2016
Just came back home after enjoying the match between FC Barcelona vs Bayern Munich yesterday night in Barcelona. Such an amazing game!
Received the tickets into my mail address the day before the game, and Customer Service called me to check I received them perfectly!
We had such a great time, thank you guys! And such a great seats, 106 Sector!
Date of experience: May 7, 2015
A very good discovery. I got two tickets to the Chelsea vs Dynamo Kiev match last november and I was amazed by their great deals and promotions. I liked being able to track my order and my tickets arrived directly to my home with plenty of time. I liked being updated by phone at every stage of the process, that made me trust them. I have absolutely no problem with them, so I would recommend it to anyone that would want to buy spots tickets in a easy and reliable way.
Date of experience: December 14, 2015
Looked around quite a while for reasonably priced tickets for Sunderland vs Crystal Palace and found exactly what I was wanted here at this website. If the tickets do indeed arrive on time, and if I do get the seats I ordered, then this will have indeed been worth it. So far, I am confident. They sent the confirmation email quite soon after the booking process, which was simple and straightforward. I will post again otherwise.
Date of experience: March 6, 2014
Where to begin?
Bottom line: They are a fine site, they stand by their word and they are fair
They do send out the tickets "when they have them" which could mean very close to the match - 3 days prior, even.
We booked four tickets to see Chelsea vs Arsenal and they got our order right.
We will be ordering again soon.
Date of experience: March 25, 2014
We ordered tickets for Man United v swansea the booking done easily online at onlineticketexpress.com
The football tickets were waiting for us at the hotel.
Provide an answer to every question and resolve it easy with patient.
Reliable and politeness service.
Absolute delight...
Tip for consumers:
Reliable and politeness service
Date of experience: August 17, 2014
Everything seems ok, but to have the electronic fee and then an almost 8$ service fee per ticket is outrageous. Most places have a 5-8$ service fee for the total transaction. I'll probably never use your site again unless I absolutely have too.
Date of experience: June 14, 2019
Chose my seats quickly - the prices were easily identifiable. The tickets arrived quickly and even though I was unsure about e-tickets, the FAQ section allayed my fears - a great concert enjoyed! 5 stars all round!
Date of experience: October 18, 2016
Was looking forward so much to watching Norwich v Tottenham, so I booked the tickets in advance and got them three days before the match. We had such a lovely time, good seats and all. I just went back to the website and made another booking.
Date of experience: February 26, 2014
Easy, clear. Would have liked better info on delivery method. Site asked me to choose one but then gave me no delivery options from which to choose. Confusing. Assuming the ticket will be emailed to me or be at Will Call.Is that correct? Please respond in your follow up.
Date of experience: October 28, 2018
I was great to be able to find tickets after show is sold out, but the service fees are ridiculous. I also wonder if this is a sight that goes in and buys up a bunch of tickets when they go on sale and then hikes the price up.
Date of experience: April 12, 2019
I was very cautious or nervous per say about buying my tickets online but the site was easy to navigate and I will just have to trust the fine print for what it says. Am super excited to go to this event.
Date of experience: October 25, 2018
I took my son to his birthday to watch is favorite team Tottenham, they won yesterday
And he was so happy, if you want to choose a birthday present please go and buy from them tickets for football game its the best present.
Thanks OnlineTicketExpress
Tip for consumers:
The Best Website for Birthday Present
Date of experience: August 17, 2014
So helpful with all of my questions, the tickets were bought at 6 pm and came the next morning; very impressive and efficient. Next time i buy tickets for a concert i will defiantly hit Online Ticket Express!
Date of experience: January 17, 2017
Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!