Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.
Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.
Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!
First time using website and simple and easy. Cant wait for concert. Contact my relative and she too made her purchase to Adam Smith concert with the same website.
Date of experience: February 22, 2019
We received 2 tickets together on the best section to enjoy Real Madrid on Champions game! We received paper tickets at our hotel reception. I will recommend your website!
Date of experience: April 27, 2015
Very quick and easy service. Went to one concert through them and everything was perfect just used them again for my second and will use them from now on.
Date of experience: August 24, 2019
Fast and easy to navigate. I'm extremely happy that it didn't take up much of my time to place the order. It was so quick that I literally placed the order while I was pumping gas this morning.
Date of experience: July 25, 2018
I was able to locate what I was looking for quickly. The selection only took a few moments and I received my tickets within a few minutes. Print at home went smoothly.
Date of experience: August 28, 2019
Purchase was easy but did not like the extra fees. Do not like writing reviews either. Did notice that the seats were better than ticket-master for comparable price.
Date of experience: February 24, 2019
I was hoping to talk to someone. Not that great with online ordering. This was simple and easy to follow instructions.
Received tickets and printed out. Thank you
Date of experience: August 28, 2019
I have bought two tickets from them to the match between Tottenham-United and I got the tickets but the seating was poor. They did not deliver what was agreed. Stay away from this company!
Date of experience: January 26, 2011
I have bought several tickets on line from this site. They always have seats to venues that are sold out and the prices are great! I would highly recommend this site to my fiends!
Date of experience: June 23, 2016
Site was very easy to use. I expected a little bit of a markup on ticket price, but was rather disappointed that it was almost double the price of face value for the tickets
Date of experience: August 28, 2019
This site is a fraud, AVOID AT ALL COSTS!
I bought 2 expensive seats at Wimbledon on centre court for round 3. The day before the match the tickets were not delivered to my hotel by 5pm so I called there customer service which was an international call from London and was assured that they were on the way. The tickets arrived at 9pm that night and I proceeded with my wife the next day to the tennis. When I arrived at the correct gate and the ticket check was done I was asked to be taken to the ticket office where i was sat down and spoken to by the All England clubs solicitor and informed that I had been a victim of Internet ticket fraud.
What Online ticket express had done was purchase 2 of the cheapest tickets possible in my name then cancelled them after I had paid top dollar to them, then they issued me with the cancelled tickets.
I travelled from Australia to see the tennis and I was completely ripped off by these people, it has literally cost me thousands of dollars.
Date of experience: July 1, 2010
Shopping experience was good. The vendor service fee is outrageous and disguises the true price of the tickets. I checked other vendors, and you remain competitive even with the extra fee.
Date of experience: October 28, 2018
The first time we used your service. Great Service! Easy and fast. Thought the service fees were very high for us, as we are retired and live on a fixed income.
Date of experience: January 29, 2020
Neat and very easy. Very simple to use. Better then going to Charlotte to get the tickets. Made me very happy that I can take my daughter to see Liverpool match.
Date of experience: January 29, 2020
I was surprised at the end when I went to complete my transaction that there were many fees I didnt realize would be included the fees ended up costing just as much as a single ticket
Date of experience: April 20, 2019
All was good but didn't really like the extra charges for online, email printed ticket that I chose. All in all though was a good purchasing experience.
Date of experience: October 22, 2019
Service/delivery fees seem very high, but the service is quick. I haven't printed the tickets from the email, but will do so closer to the actual event.
Date of experience: March 28, 2019
This was a quick process and very good seats available. Ticketmaster did not have good seats available. This is a birthday gift for my daughter and she will be so excited! Thank you!
Date of experience: September 16, 2019
I was booking two ticket. Booking was easy and delivery quick. The seats were fantastic and the tickets arrived promptly with no issues. I would certainly use this service again.
Date of experience: May 9, 2016
This site offers hell enjoyment for me and mi gonna see para more and foster the people and vie been waiting for this my entire life mi so excited holy
Date of experience: March 15, 2019
I was a little worried because they had given the date of the show as delivery date most of the time the tickets come faster but nevertheless I got them thanks again
Date of experience: September 23, 2019
My experience so far as been great. Until I receive the tickets I won't be sure. Hoping it goes as planned as I have to take a flight to catch the show!
Date of experience: January 20, 2020
Fast and Very satisfying Service. I Will Purchase tickets again. Thank you for making it so easy. I Will be sure to tell others about how great this service is. Thank you again and God Bless You
Date of experience: June 27, 2018
I was very happy with how quickly and easily it was to buy the tickets, but after all the fees, the total cost was way more than I thought it would be.
Date of experience: March 26, 2019
All its ok. Im from spain and I not sure to understand all these steps... to much to buy a tickets. I hope to receive my tickets on time before the match.
Date of experience: August 16, 2018
Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!