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    Online Ticket Express

Online Ticket Express

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Overview

Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    17
  • Quality
    21
View ratings trends
3
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How would you rate Online Ticket Express?
Top Positive Review

“Site was easy”

Olga M.
10/30/19

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Date of experience: 10/29/19
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Top Critical Review

“Fraud! Still waiting for refund”

Gijs S.
8/6/21

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!

Date of experience: 8/6/21
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Reviews (877)

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Reviews that mention popular keywords

customer service (39) purchase tickets (33)
Thumbnail of user tiffinyj
Georgia
1 review
0 helpful votes
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August 3rd, 2018

Little confusing. I like doing the regular ticket way. Never heard of E ticket. I'm old school. This is a gift for my Nephew and his mom.

Date of experience: August 2, 2018

Thumbnail of user monicam229
New York
1 review
0 helpful votes
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June 21st, 2019

Service fees are ridiculous per ticket. Makes it hard to bring a family. Process was easy. But the cost for all the excess charges is unreasonable.

Date of experience: June 19, 2019

Thumbnail of user angelog31
GB
1 review
0 helpful votes
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June 21st, 2019

Easy and quick and correct. No problems. Would use them again without a problem. Didn't know who they were, but it all worked just fine.

Date of experience: June 19, 2019

Thumbnail of user casperc22
Germany
1 review
1 helpful vote
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September 29th, 2015

The e-Tickets arrived quickly as you told me two days ago, from now I will contact to you more often for a football tickets, good Job.
Casper

Date of experience: September 29, 2015

Thumbnail of user traveg
Florida
1 review
0 helpful votes
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February 27th, 2019

Great place to shop for tickets and Ives been doing it for a long time. I love the summer concerts with my friends in Indianapolis

Date of experience: February 26, 2019

Thumbnail of user socorror1
Florida
1 review
0 helpful votes
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June 30th, 2018

Easy to use, just hate the ridiculous near 30 fee per ticket. I understand you are a for profit business put there could be a cap.

Date of experience: June 29, 2018

Thumbnail of user louisc100
Georgia
1 review
0 helpful votes
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June 30th, 2018

This website is an easy way to purchase match tickets. They keep up to date and make you aware of upcoming events. Love it!

Date of experience: June 29, 2018

Thumbnail of user march245
Canada
1 review
10 helpful votes
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January 29th, 2020

Great and real good tonne able to doughnut last minute. I'm happy but hope I can get them via email as soon as possible. Thank you

Date of experience: January 29, 2020

Thumbnail of user wittiuses
Georgia
1 review
0 helpful votes
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November 30th, 2018

Easy to use. Not thrilled about the amount of service fees though. Got my tickets, no problems. Would recommend using this ticket outlet to others.

Date of experience: November 30, 2018

Thumbnail of user abord
California
1 review
0 helpful votes
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November 30th, 2018

All the process was very Fast and easy, thank you! I cannot wait to be there. It will be a great experience with my family

Date of experience: November 30, 2018

Thumbnail of user paurh
Virginia
1 review
0 helpful votes
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March 29th, 2017

Fantastic Concert, great service and prompt delivery and most of all replied to my email within 10 mins.
I would use this company again.

Date of experience: March 29, 2017

Thumbnail of user raterd
California
1 review
0 helpful votes
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March 25th, 2019

Well going to see one of my favorite bands thanks for making it easy and using pay pal. I hope the mobile ticket will be as easy.

Date of experience: March 24, 2019

Thumbnail of user luislcoopera
Canada
1 review
0 helpful votes
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April 22nd, 2018

So far so good. Paid money one day got tickets immediately. They were less expensive. I hope that our seats are next to each other.

Date of experience: April 22, 2018

Thumbnail of user barbaraf310
Germany
1 review
0 helpful votes
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August 26th, 2019

Your website made it very easy to buy tickets. Didn't have any problems. And received my tickets in the matter of minutes. Thank you

Date of experience: August 25, 2019

Thumbnail of user patrician201
Georgia
1 review
0 helpful votes
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November 19th, 2019

Great experience! Super easy from start to finish, it took less than ten minutes to select, purchase, receive and print the ticket. Thank you

Date of experience: November 17, 2019

Thumbnail of user williek17
California
1 review
0 helpful votes
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July 26th, 2018

Thank you so much, easy use and user friendly. Very quick and super excited to go this concert that I got the tickets for!~

Date of experience: July 25, 2018

Thumbnail of user follf
New York
1 review
0 helpful votes
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November 8th, 2018

Was quick and user friendly, not super happy about not knowing which seat row we r getting tho, i'll hope for the best.

Date of experience: November 6, 2018

Thumbnail of user dactm
1 review
0 helpful votes
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November 7th, 2018

Fast, convent, best pricing. Love how when you click on ticket the seat section is highlighted and flashes! This is a HUGE help!

Date of experience: November 5, 2018

Thumbnail of user therns
Florida
1 review
0 helpful votes
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January 31st, 2019

Got my tickets will no problem, it was fast and easy I hope to do it again in the future for other events.

Date of experience: January 30, 2019

Thumbnail of user oformetakes
GB
1 review
0 helpful votes
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October 27th, 2018

Excellent way to purchase tickets! This was so easy, will definitely use again! Cannot wait for our concert! My kids are so excited!

Date of experience: October 27, 2018

Thumbnail of user myrtles21
Canada
1 review
0 helpful votes
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October 18th, 2019

I don't like the service charge. Also, you collected my email information as part of the purchase but then request it again below.

Date of experience: October 18, 2019

Thumbnail of user brianlb
Canada
1 review
0 helpful votes
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July 17th, 2018

The fact that you are making me type a message in order to move off this damned screen is a tad bit irritating!

Date of experience: July 17, 2018

Thumbnail of user aprilp107
Canada
1 review
0 helpful votes
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October 29th, 2019

Everything was simple, never been here before but looking forward to seeing Aladin. Do you have elevator to second tier, I am handicapped.

Date of experience: October 27, 2019

Thumbnail of user richardss1
New York
1 review
0 helpful votes
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July 26th, 2018

No problems with this order - easy and quick process. I would recommend it to anyone as a way to get tickets an event.

Date of experience: July 25, 2018

Thumbnail of user paulb1070
Canada
1 review
1 helpful vote
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January 15th, 2019

It was a very easy and fast service, for sure I will use this website again.
I am really pleased thank you!

Date of experience: January 14, 2019

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From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

Company Representative

Thumbnail of user richardd39
Richard D.

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