• Bookmark

    Online Ticket Express

Online Ticket Express

Write a Review

Overview

Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    17
  • Quality
    21
View ratings trends
3
See all photos
How would you rate Online Ticket Express?
Top Positive Review

“Site was easy”

Olga M.
10/30/19

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Date of experience: 10/29/19
See positive reviews
Top Critical Review

“Fraud! Still waiting for refund”

Gijs S.
8/6/21

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!

Date of experience: 8/6/21
See critical reviews

Reviews (877)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (39) purchase tickets (33)
Thumbnail of user lucyp87
Georgia
1 review
6 helpful votes
  • Send Message
December 21st, 2019

Super easy from start to finish, it took less than ten minutes to select, purchase, receive and print the ticket. Thank you.

Date of experience: December 19, 2019

Thumbnail of user agnatx
Florida
1 review
0 helpful votes
  • Send Message
November 8th, 2018

Fast and efficient service. Not sure how easy the ticket delivery will be. Why ask for feedback before the transaction is completed

Date of experience: November 6, 2018

Thumbnail of user iliesa4
Texas
1 review
0 helpful votes
  • Send Message
October 27th, 2018

Very user friendly and efficient. I will use them again. The experience was a pleasant one and their customer service is great.

Date of experience: October 27, 2018

Thumbnail of user ronaldj68
Georgia
1 review
0 helpful votes
  • Send Message
August 7th, 2018

Works well. The time it takes on other sites Ive completed the whole order here without delays! Thanks for making this easier.

Date of experience: August 7, 2018

Thumbnail of user hical
Florida
1 review
0 helpful votes
  • Send Message
October 27th, 2018

It was so simple that anybody can do this, Use pay pal, which help out, will do business again with them. Thanks.

Date of experience: October 25, 2018

Thumbnail of user genevieveb18
Netherlands
1 review
0 helpful votes
  • Send Message
October 27th, 2019

Easy to use website. Added on fees a shocker though. The price is not what you pay in the end. Thanks OnlineTicketExpress

Date of experience: October 25, 2019

Thumbnail of user dorthyd1
Illinois
1 review
0 helpful votes
  • Send Message
November 27th, 2018

First time, but I enjoyed it. Easy 1 page application.
All the info you need. Now I just wait for my email.:-)

Date of experience: November 27, 2018

Thumbnail of user daniels1078
Georgia
1 review
0 helpful votes
  • Send Message
November 11th, 2019

Excellence of service. I highly recommend to anybody like me who knew the music of this country only by radio from Cuba.

Date of experience: November 10, 2019

Thumbnail of user garyh556
France
1 review
0 helpful votes
  • Send Message
September 16th, 2019

After my friend tried on her account several times, I was expecting a bad experience but this was fast and easy.

Date of experience: September 16, 2019

Thumbnail of user mhfm
Florida
1 review
1 helpful vote
  • Send Message
June 4th, 2019

You guys did great. Easy site to manure around.
Thanks for making this possible.
I am super excited about this show.

Date of experience: June 4, 2019

Thumbnail of user adamrgr
Georgia
1 review
0 helpful votes
  • Send Message
November 8th, 2018

So far very easy to use. Just need to get my tickets and it will be a great experience all together!

Date of experience: November 6, 2018

Thumbnail of user patriciad313
Illinois
1 review
0 helpful votes
  • Send Message
October 20th, 2018

Excellent fast service, received my tickets by email within minutes... super easy to shop online. Looking forward to seeing him live

Date of experience: October 18, 2018

Thumbnail of user jackw218
Canada
1 review
0 helpful votes
  • Send Message
September 2nd, 2018

Super easy! Quick to receive my tickets. Good price! I even got a discount. Tickets were received within seconds of purchase.

Date of experience: September 1, 2018

Thumbnail of user catherinet130
Florida
1 review
0 helpful votes
  • Send Message
January 30th, 2020

I would and will recommend this to all of my friends so they can take advantage of the deals you offer

Date of experience: January 30, 2020

Thumbnail of user kintys
Florida
1 review
0 helpful votes
  • Send Message
November 30th, 2018

First time using this site. Was able to get vip seats for this concert. My daughter and i will be attending.

Date of experience: November 30, 2018

Thumbnail of user dcfvgbhn
Texas
3 reviews
0 helpful votes
  • Send Message
February 28th, 2018

Love the tickets I bought, the seats are fantastic. They were sent electronically which was a bonus. Very expensive ticket prices.

Date of experience: February 28, 2018

Thumbnail of user reginaldm36
California
1 review
1 helpful vote
  • Send Message
July 25th, 2018

Excellent service and lower prices than the competition! I really liked how they called and reminded me to confirm my order.

Date of experience: July 25, 2018

Thumbnail of user fallineg
Florida
1 review
1 helpful vote
  • Send Message
March 28th, 2019

Easy ticket purchase. I found the event I was looking for along with a good selection of seating to select from.

Date of experience: March 28, 2019

Thumbnail of user ednar42
Netherlands
1 review
0 helpful votes
  • Send Message
November 11th, 2019

First time buying on this site, I hope it is legitimate and we are satisfied, if so, we will definitely return.

Date of experience: November 9, 2019

Thumbnail of user carlosb145
1 review
0 helpful votes
  • Send Message
November 10th, 2019

It all went smoothly- except the sticker shock at prices. I also was surprised at how high your service fees are.

Date of experience: November 8, 2019

Thumbnail of user raulmors
Luxembourg
1 review
0 helpful votes
  • Send Message
April 22nd, 2018

Great prices, great tickets and fast service. I love going to football match every summer. No complaints. Will definitely use again.

Date of experience: April 21, 2018

Thumbnail of user rober1
California
1 review
0 helpful votes
  • Send Message
August 22nd, 2018

Gave you complete information. Straight to the point. Took me a matter of 5 minutes or less to purchase 2 tickets.

Date of experience: August 22, 2018

Thumbnail of user thej6
GB
1 review
0 helpful votes
  • Send Message
February 24th, 2019

I had no trouble at all placing my order. It took less than five minutes and I was done. In the future I will definitely use this site again.

Date of experience: February 24, 2019

Thumbnail of user kime18
Texas
2 reviews
0 helpful votes
  • Send Message
July 12th, 2014

Got last minute tickets here and was worried about doing it this way. Not a problem was convenient & reliable.

Date of experience: July 12, 2014

Thumbnail of user wholec
Florida
1 review
0 helpful votes
  • Send Message
November 8th, 2018

Very easy site to access. I like the "pay with paypal" option. Would have liked to see individual seats available.

Date of experience: November 6, 2018

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

Company Representative

Thumbnail of user richardd39
Richard D.

How do I know I can trust these reviews about Online Ticket Express?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Online Ticket Express?