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    Online Ticket Express

Online Ticket Express

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Overview

Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    17
  • Quality
    21
View ratings trends
3
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How would you rate Online Ticket Express?
Top Positive Review

“Site was easy”

Olga M.
10/30/19

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Date of experience: 10/29/19
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Top Critical Review

“Fraud! Still waiting for refund”

Gijs S.
8/6/21

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!

Date of experience: 8/6/21
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Reviews (877)

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Reviews that mention popular keywords

customer service (39) purchase tickets (33)
Thumbnail of user janetc249
Florida
1 review
2 helpful votes
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August 10th, 2018

Not sure why the service fees are so high. Sort of baffled that the tickets to this event were not available on Ticketmaster...

Date of experience: August 9, 2018

Thumbnail of user froadl
New York
1 review
0 helpful votes
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November 8th, 2018

The site was really easy to use. Finding seats was fast and after searching on other sites I found the lowest prices here.

Date of experience: November 6, 2018

Thumbnail of user goodincenu
Canada
1 review
0 helpful votes
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November 8th, 2018

It was easy. I got a lil nervous because I'm not sure if my money went through ok but I think it did.

Date of experience: November 6, 2018

Thumbnail of user marjoriep1
India
1 review
0 helpful votes
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October 18th, 2016

We bought tickets to an match with's was sold out and had no experience about OnlineTicketExpress! Before. Tickets arrived and they were authentic.

Date of experience: October 18, 2016

Thumbnail of user mosesb28
Texas
1 review
0 helpful votes
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January 21st, 2020

Was very easy for my first time! Will look forward to doing this again if a concert comes I want to go to.

Date of experience: January 20, 2020

Thumbnail of user normat23
Canada
1 review
0 helpful votes
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September 2nd, 2018

Fast and easy. I would definitely use this site again. It was easy and you were given enough time to complete the request

Date of experience: September 2, 2018

Thumbnail of user henryj137
Georgia
1 review
11 helpful votes
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January 30th, 2020

The order was easy, simple and fast! Best quality ticket ordering I've ever experienced and I will definitely be ordering from here again!

Date of experience: January 30, 2020

Thumbnail of user merleb23
Germany
1 review
0 helpful votes
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November 1st, 2019

Quick and easy to navigate with good description. Now lets see the tickets and make sure that I get what I paid for!

Date of experience: October 30, 2019

Thumbnail of user brianlt
Utah
1 review
0 helpful votes
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November 27th, 2018

Hope it all works out to my satisfaction. Didn't know at first they were resale. Make me nervous but hope all is well.

Date of experience: November 27, 2018

Thumbnail of user juanitab36
California
1 review
0 helpful votes
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September 26th, 2018

Simple, quick and good! It was an easy step by step process. There was contact information if problems arose. No issues at all.

Date of experience: September 26, 2018

Thumbnail of user arlya
Canada
1 review
1 helpful vote
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March 29th, 2019

This was very easy to use. It is kind of confusing on how to get my tickets. Please clarify. Thank you very much.

Date of experience: March 29, 2019

Thumbnail of user beggervg
Florida
1 review
1 helpful vote
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March 29th, 2019

Easy to understand how to do this. More simple then I thought it would be. Looking forward to making memories with my family!

Date of experience: March 29, 2019

Thumbnail of user oj3
Texas
1 review
0 helpful votes
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May 7th, 2019

Thanks could use the flash seat app had to buy online
It worked, now trying to transfer the tickets and make 100 characters

Date of experience: May 7, 2019

Thumbnail of user johnm2466
Canada
1 review
1 helpful vote
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October 22nd, 2018

Our tickets were emailed to us 4 weeks before the concert which was great so that we felt secure in our purchase and to help plan the day.

Date of experience: October 20, 2018

Thumbnail of user latonyaps
California
1 review
0 helpful votes
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January 16th, 2018

I thought this site was easy to navigate and user-friendly. Quick purchase, and hopefully reliable seller.

Date of experience: January 14, 2018

Thumbnail of user stephaniem662
Canada
1 review
0 helpful votes
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September 16th, 2019

Easy to follow, pretty much fool proof. Prompted each step of the way. Wouldnt hesitate to use again.

Date of experience: September 16, 2019

Thumbnail of user joillg
Illinois
1 review
0 helpful votes
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February 19th, 2019

Easy ticket purchase. It took less than 10 minutes and was able to download and pritmnt right away...

Date of experience: February 18, 2019

Thumbnail of user bradleyr43
Florida
1 review
0 helpful votes
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September 26th, 2018

Easy, simple experience to purchase concert tickets, this is the 2nd time we have used this service. Thanks

Date of experience: September 25, 2018

Thumbnail of user maryb916
Bangladesh
1 review
0 helpful votes
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August 22nd, 2018

Easy to use, would definitely use again, FAQs were helpful. Tickets arrived promptly in my email, self explanatory.

Date of experience: August 21, 2018

Thumbnail of user ann17
Georgia
1 review
0 helpful votes
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May 7th, 2019

Very simple and easy process for buying the tickets. Made it a very pain free thing to do. I will use this site again to buy tickets.

Date of experience: May 7, 2019

Thumbnail of user olgab6
Spain
2 reviews
0 helpful votes
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March 20th, 2015

I want to thank you the customer service for sending electronic tickets to my email address 3 days before the game. I will use your site again!

Service
Value
Shipping
Quality

Date of experience: March 20, 2015

Thumbnail of user fromy
New York
1 review
0 helpful votes
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February 26th, 2019

When you want a quick buy this is the way to go.
It was a bad surprise when I saw that the ticket prices were American money!

Date of experience: February 26, 2019

Thumbnail of user willisl17
Washington
1 review
0 helpful votes
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October 30th, 2019

Super easy to use, very straight forward and fast. I appreciate that there is no "count down clock" to make me feel like I need to rush.

Date of experience: October 29, 2019

Thumbnail of user shanekam
Texas
1 review
0 helpful votes
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October 29th, 2019

Quick and easy... I just don't understand why we have to protect a ticket that we purchase from you. Makes you seem like a scam... hope not!

Date of experience: October 27, 2019

Thumbnail of user weepr
Illinois
1 review
0 helpful votes
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June 3rd, 2019

Great experience cant wait to go very easy to understand what seats you were getting. Liked the instant download of the tickets

Date of experience: June 1, 2019

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From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

Company Representative

Thumbnail of user richardd39
Richard D.

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