• Online Ticket Express

Online Ticket Express

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Overview

Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 9th among Tickets sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    17
  • Quality
    21
3
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How would you rate Online Ticket Express?
Top Positive Review

“Site was easy”

Olga M.
10/30/19

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Top Critical Review

“Fraud! Still waiting for refund”

Gijs S.
8/6/21

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!

Reviews (877)

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Reviews that mention popular keywords

customer service (39) purchase tickets (33)
Thumbnail of user roberth1559
1 review
0 helpful votes
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November 11th, 2019

Easy purchase, have no idea what all the extra fees are for. Was hoping for a break down in the confirmation email

Thumbnail of user juliobherr
Bangladesh
1 review
0 helpful votes
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January 19th, 2017

Very easy to deal with and excellent seats and location. First time i have used them and will use again. Highly recommended.

Thumbnail of user vanessajc
Georgia
1 review
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October 28th, 2018

Quick and Easy. Would like 3D View of theater if possible in the future to get a better view of seat selection.

Thumbnail of user ethelp11
Germany
1 review
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August 29th, 2019

I'm so excited! The whole process was fast and easy and I was able to get my tickets right away! Thank you!

Thumbnail of user hakal
Georgia
1 review
0 helpful votes
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April 24th, 2019

As an older woman, sometimes it is very confusing to shop online. This was very easy and quick. But so very expensive!

Thumbnail of user donb441
Illinois
1 review
0 helpful votes
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October 23rd, 2019

If I can do it online then I will! I ordered, paid n printed my tickets from home. All worked for me!

Thumbnail of user duaneds
1 review
0 helpful votes
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May 30th, 2018

This was such an easy and simple way to handle a sometimes difficult process! I cant wait to go to our show!

Thumbnail of user marcp20
Florida
1 review
0 helpful votes
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July 24th, 2015

Hi guys, to send me the tickets via email few days before the event. I appreciate. Was easy to work with you.

Thumbnail of user charlesg112
Virginia
1 review
0 helpful votes
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January 15th, 2018

It was a first time doing tickets on the computer. It was easier then I thought. Good experience. Thanks Online Ticket Express

Thumbnail of user ablif
Georgia
1 review
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June 3rd, 2019

I really don't want to enter a comment. This part is the most frustrating being ask to give a minimum 100 or more. Grrrrrrr

Thumbnail of user aliciap100
Germany
1 review
0 helpful votes
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November 10th, 2019

Easy to use and quick too. I paid through PayPal for an additional layer of security. I couldn't get tickets through Barbara B Mann.

Thumbnail of user sergioj4
Canada
1 review
0 helpful votes
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June 30th, 2018

Ordering my tickets was simple and quick, but I'm still waiting on my etickets were I ordered them yesterday and the concert is tomorrow!

Thumbnail of user debrapg
France
1 review
0 helpful votes
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November 8th, 2018

Smooth ordering process. My only complaint is i could not find where it showed my seat on a map so I know where they actually are.

Thumbnail of user rickyb88
Canada
1 review
0 helpful votes
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June 21st, 2019

Received tickets promptly. Thank you. Order went very smoothly just the way I like it to. Email of tickets is a great way to do business.

Thumbnail of user daniela429
California
1 review
0 helpful votes
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October 23rd, 2019

Easiest process I have ever experienced purchasing tickets online! I will definitely use OnlineTicketExpress again.

Thumbnail of user colouteres
Georgia
1 review
0 helpful votes
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October 27th, 2018

I Would use again this service again in the future and will highly recommend to all my friends.it was quick and easy not hard to navigate.

Thumbnail of user helens108
Netherlands
1 review
0 helpful votes
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June 29th, 2016

I had no problems, I put the wrong email address in when ordering my tickets and had no problem getting this corrected. Customer service was great.

Thumbnail of user alanm383
Canada
1 review
0 helpful votes
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October 29th, 2019

This is my second time buying from this site. I was a little nervous just using my phone for my tickets but it turned out fine

Thumbnail of user thouldh
Texas
1 review
0 helpful votes
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February 26th, 2019

This process was very easy and I'm happy about that. I have nothing else to say. Woohoo 30 second to mars. There shouldn't be a min of 100 characters

Thumbnail of user komoll1
Virginia
1 review
0 helpful votes
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April 13th, 2017

This is a great online ticket agency and I really really love using this site to buy all of my tickets.

Thumbnail of user jamed3
Germany
1 review
0 helpful votes
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December 8th, 2016

This is a great online ticket agency and I really really love using this site to buy all of my tickets.

Thumbnail of user smatheb
New York
1 review
0 helpful votes
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October 28th, 2018

Very quick and easy. Would prefer survey after I use product to be able to address ease of use once purchased.

Thumbnail of user swef
Hong Kong
1 review
0 helpful votes
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April 24th, 2019

I'm so happy can't wait to go to my favorite event. These tickets came pretty quick and very easy to order.

Thumbnail of user ruthd83
Georgia
1 review
0 helpful votes
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September 20th, 2018

I didn't know my stats had an obstructed view of the stage until after I had already purchased them. That's disappointing.

Thumbnail of user gfaeam
Illinois
1 review
0 helpful votes
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April 24th, 2019

You guys did great. Easy site to manurer around.
Thanks fior making this possible.
I am super excited about this show.

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From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

Company Representative

Thumbnail of user richardd39
Richard D.

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