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    Online Ticket Express

Online Ticket Express

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Overview

Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    17
  • Quality
    21
View ratings trends
3
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How would you rate Online Ticket Express?
Top Positive Review

“Site was easy”

Olga M.
10/30/19

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Date of experience: 10/29/19
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Top Critical Review

“Fraud! Still waiting for refund”

Gijs S.
8/6/21

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!

Date of experience: 8/6/21
See critical reviews

Reviews (877)

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customer service (39) purchase tickets (33)
Thumbnail of user matthewsh1
Switzerland
1 review
0 helpful votes
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June 4th, 2018

No trouble at all. Scroll for the seat you'd like and press continue. Put your info in and the order is confirmed and sent.

Date of experience: June 3, 2018

Thumbnail of user hjym
Texas
1 review
0 helpful votes
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April 24th, 2019

It was fast and easy to receive the tickets and got my confirmation order so fast I will be ordering more tickets for events

Date of experience: April 24, 2019

Thumbnail of user voget
Illinois
1 review
0 helpful votes
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April 24th, 2019

I loved using this site! It was easy to use and Ill definitely use it again! Cant wait to see the play in March!

Date of experience: April 23, 2019

Thumbnail of user maryw696
Canada
1 review
0 helpful votes
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September 19th, 2019

This was an easy and fast process to purchase my tickets my daughter will be so excited a d happy to get to got to the showing

Date of experience: September 19, 2019

Thumbnail of user petera43
Sweden
8 reviews
9 helpful votes
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February 26th, 2014

I can still remember the fab seats I got the first time I booked from them. Since then, I went online many times - always a good experience.

Date of experience: February 26, 2014

Thumbnail of user adesn
Canada
1 review
0 helpful votes
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November 7th, 2018

Easy and fast way to buy tickets. Now we are waiting to receive the tickets by email. The process in the web site is good for me

Date of experience: November 5, 2018

Thumbnail of user karenl631
Georgia
1 review
0 helpful votes
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February 18th, 2019

I was happy to get tickets for an event that I thought was sold out. The service fee was high but what choice did I have? Thanks!

Date of experience: February 16, 2019

Thumbnail of user purenf
Canada
1 review
0 helpful votes
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January 27th, 2019

Fast process. It was just a couple clicks and I was done. Would recommend this site to friends. This is the first time Ive used this site.

Date of experience: January 25, 2019

Thumbnail of user patriciab880
Canada
1 review
0 helpful votes
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November 10th, 2019

Was quick and easy. Maybe have an option to pick debit or credit card. Took me a few tries to get my debit card to go through.

Date of experience: November 8, 2019

Thumbnail of user kennethg160
Norway
1 review
0 helpful votes
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August 26th, 2019

Quick and timely receipt of tickets, no problems. Would use again for any type of event since it was a quick and easy way to purchase tickets

Date of experience: August 25, 2019

Thumbnail of user victoriancyh
Romania
1 review
0 helpful votes
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June 3rd, 2018

The site is so user friendly, informative and fast. I received my tickets in my email in less than three minutes and will use this site again!

Date of experience: June 3, 2018

Thumbnail of user hftt
Illinois
1 review
0 helpful votes
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May 7th, 2019

Easy and Quick. My agent was nice and speeded up my request as he knew I was short for time. Very professional and thorough. Thank you Rob.

Date of experience: May 7, 2019

Thumbnail of user arielv
Chile
1 review
5 helpful votes
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June 7th, 2011

Hi All, this is my experience. I am from Chile and a fanatic of tennis always dreaming to watch the final for Roland Garros. I bought two tickets from them on March 3 for the price of 848 euros! Why I could not buy the tickets directly from Rolland Garros website? They started selling tickets on March 1, but there were not available tickets for the final two days after the web site opened.

The electronic tickets arrived two weeks before June 5 (the day of the final). I was very concern about this delay because these tickets were our main motivation for going to Paris. The company sent me electronic tickets with our names written in a bar code system that have to be scanned in Roland Garros to verify our identities. What if the names written in the bar code were not ours? Another matter of concern...

My preoccupation increased when I checked in the electronic tickets that the current price was 71 euros each. That means onlineticketexpress got 706 euros in the process! Reading comments about fraud in internet was not very reassuring. Finally, we went to Paris with our electronics tickets expecting the worst. Paris is a nice city, so our plan B was just to know the city and have a good time there.

Last Sunday we went to Rolland Garros. I was delighted to see that the electronic tickets produced our names when they were scanned. We saw a wonderful match Nadal-Federer. In summary, the onlineticketexpress company works, but you pay (in my case) 8 times the right price and you get really stressed in the process. However, I don't see other way to have tickets for such an important event as Rolland Garros when you are far away from the place.

Date of experience: June 7, 2011

Thumbnail of user doviee1
Florida
1 review
0 helpful votes
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June 26th, 2019

It was quick and they has so many more tickets to choose from. I got my tickets immediately. I will be using this anytime I order tickets from now on

Date of experience: June 25, 2019

Thumbnail of user walterk56
Florida
1 review
0 helpful votes
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September 1st, 2018

Fast, easy, convenient was able to place my order and get feedback instantly. Will recommend to friends and family.

Date of experience: September 1, 2018

Thumbnail of user nernatm
Texas
1 review
0 helpful votes
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October 28th, 2018

I was very pleased with the speed of my ticket delivery and ease of use. 10/10 would recommend this site to my friends and family and I will be back.

Date of experience: October 27, 2018

Thumbnail of user jesseg83
France
1 review
0 helpful votes
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September 16th, 2018

Quick, easy, and I appreciated the discount offer. Of course, it isn't easy to swallow the expensive processing fee.

Date of experience: September 16, 2018

Thumbnail of user mireillew1
Canada
1 review
0 helpful votes
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November 27th, 2018

Awesome site to buy tickets from. Easy, safe and super quick and easy. I'll definitely be using them again.

Date of experience: November 27, 2018

Thumbnail of user darnellm30
Illinois
1 review
0 helpful votes
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November 11th, 2019

Excellent experience, would recommend to my friends if the ever travel to America and want to see a game

Date of experience: November 9, 2019

Thumbnail of user dytrm
Georgia
1 review
0 helpful votes
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April 24th, 2019

Hope you are real just want to take my kids to the show this is kinda stupid this review thing why do I have to do this its really dumb

Date of experience: April 24, 2019

Thumbnail of user geev
GB
1 review
2 helpful votes
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April 9th, 2013

They are absolute scam. Think about it, why don't they take credit card payments? You have no protection and you will get ripped off. DON'T USE THEM.

Date of experience: April 9, 2013

Thumbnail of user anuard
Illinois
1 review
0 helpful votes
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October 27th, 2018

Seats were as specified. Transaction went very smoothly. I was very glad to be able to purchase last minute tickets to the circus.

Date of experience: October 27, 2018

Thumbnail of user donaldk206
Texas
1 review
9 helpful votes
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January 25th, 2020

I like how easy it was to order the tickets. And how they confirmed my identity. I was very happy with this website.

Date of experience: January 25, 2020

Thumbnail of user davido89
India
1 review
0 helpful votes
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July 26th, 2016

Got last minute tickets here and was worried about doing it this way. Not a problem though! Quick, efficient and was a bargain.

Date of experience: July 26, 2016

Thumbnail of user clarencew37
GB
1 review
0 helpful votes
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August 26th, 2019

You offered a better seat and price than Ticketmaster. I was comparing pricing at the same time for the same section. Thank you!

Date of experience: August 24, 2019

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From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

Company Representative

Thumbnail of user richardd39
Richard D.

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