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    Online Ticket Express

Online Ticket Express

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Overview

Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    17
  • Quality
    21
View ratings trends
3
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How would you rate Online Ticket Express?
Top Positive Review

“Site was easy”

Olga M.
10/30/19

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Date of experience: 10/29/19
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Top Critical Review

“Fraud! Still waiting for refund”

Gijs S.
8/6/21

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!

Date of experience: 8/6/21
See critical reviews

Reviews (877)

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Reviews that mention popular keywords

customer service (39) purchase tickets (33)
Thumbnail of user roberts1904
Texas
1 review
0 helpful votes
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June 23rd, 2019

What in the easy way to buy tickets. I really like the house as everything works and it was easy to put all the right information into the system.

Date of experience: June 22, 2019

Thumbnail of user lorettac56
Illinois
1 review
0 helpful votes
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January 28th, 2019

Very efficient, friendly and professional service. Answered my questions quickly and accurately. Appreciated!

Date of experience: January 27, 2019

Thumbnail of user darlenee9
Hong Kong
4 reviews
3 helpful votes
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April 30th, 2016

Me and my friends went to watch in gallery and we had a great night and I want to do it again next year.
We will order again... :)

Date of experience: April 30, 2016

Thumbnail of user matthewg208
Netherlands
1 review
0 helpful votes
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August 1st, 2018

Site was easy to use. I am looking forward to my tickets. I would have liked to see the actual seat locations to be more informed about the purchase

Date of experience: July 31, 2018

Thumbnail of user deborahd155
Illinois
1 review
0 helpful votes
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July 17th, 2018

The whole was easy and painless. Charges were a little high but other wise a good experience. Printing out the tickets was a piece of cake.

Date of experience: July 16, 2018

Thumbnail of user brianw752
Florida
1 review
0 helpful votes
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January 25th, 2020

I did receive my order by email by the next day as I was promised. It was very easy to use had no problem using it.

Date of experience: January 25, 2020

Thumbnail of user charleslcookd
Switzerland
1 review
0 helpful votes
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April 22nd, 2018

I really love the site. Easy access and quick checkout. I wish I knew exact seat way assignments and the download fees have got to go!

Date of experience: April 22, 2018

Thumbnail of user hgwm
Florida
1 review
0 helpful votes
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April 24th, 2019

It's ok to buy a ticket especially for foreigners.
It's simple to buy and choose the Place.
I go tonight with friends and I hope it will be awesome

Date of experience: April 23, 2019

Thumbnail of user muess
Texas
1 review
0 helpful votes
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November 8th, 2018

Awesome it was really easy to order through this website. I would definitely recommend it to my friends.

Date of experience: November 6, 2018

Thumbnail of user rossjj
Thailand
1 review
0 helpful votes
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October 18th, 2016

Brilliant service very quick & easy to use tickets arrived when they said would recommend & use again!

Date of experience: October 18, 2016

Thumbnail of user sallyr91
Texas
1 review
0 helpful votes
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February 28th, 2019

Quick and easy, cheaper than venue site. Fees were a little steep, but still cheaper than other sites.

Date of experience: February 28, 2019

Thumbnail of user jaredf44
Illinois
1 review
0 helpful votes
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November 1st, 2019

This process was easy and I appreciated being able to see what section I was purchasing tickets for.

Date of experience: October 30, 2019

Thumbnail of user henryr93
Illinois
1 review
0 helpful votes
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September 26th, 2018

Easy to use site and very helpful. Will definitely recommend to friends and family. Tickets were reasonably priced.

Date of experience: September 25, 2018

Thumbnail of user franceh
California
1 review
0 helpful votes
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September 10th, 2016

Thought all was lost and then I found you and managed to go and see one of my favorite artists, thank you.

Date of experience: September 10, 2016

Thumbnail of user scottm734
France
1 review
0 helpful votes
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September 19th, 2019

I used it for NHL tickets. Very easy to use. I would recommend. This isn't my first time for using this site.

Date of experience: September 19, 2019

Thumbnail of user manik34
Netherlands
1 review
0 helpful votes
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October 18th, 2016

Well what a great experience well organised nice venue organised staff. Nothing two much trouble enjoyed very much thank you all :)

Date of experience: October 18, 2016

Thumbnail of user adamm280
California
1 review
0 helpful votes
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October 22nd, 2018

Easy to use site, simple to purchase and print tickets. Very excited to go see this show. Will use again-- thank you!

Date of experience: October 20, 2018

Thumbnail of user hollyam
Germany
1 review
0 helpful votes
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July 30th, 2018

Very quick and easy to navigate the site to order the concert tickets or any tickets. I definitely recommend using them again

Date of experience: July 30, 2018

Thumbnail of user broo592
Canada
1 review
0 helpful votes
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January 4th, 2017

Thank you Online Ticket Express for prompt service and great seats at the A1 and enjoyed the match.
Would use you again.

Date of experience: January 4, 2017

Thumbnail of user brendar198
Illinois
1 review
0 helpful votes
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September 16th, 2018

It was beyond an excellent service, I will be sure to ask for Ceasar next time I purchase tickets! Thanks Online Ticket Express

Date of experience: September 16, 2018

Thumbnail of user harryb160
Germany
1 review
0 helpful votes
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September 16th, 2018

Was a very pleasant experience purchasing tickets. The gentleman that assisted me was VERY helpful in finding seats in my price range!

Date of experience: September 16, 2018

Thumbnail of user georgea321
Canada
1 review
1 helpful vote
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November 11th, 2019

Perfect i already printed them very excited, I have great seats and the price was perfect. Again very pleased with my experience.

Date of experience: November 11, 2019

Thumbnail of user andrewc598
Canada
1 review
0 helpful votes
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November 11th, 2019

It was easier then other site when I was shopping around for tickets your prices were even better then the sale prices

Date of experience: November 9, 2019

Thumbnail of user fdfh
Hong Kong
1 review
0 helpful votes
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April 24th, 2019

Not sure why tickets came in under a different name other than my name hoping these are legit and not a scam.

Date of experience: April 24, 2019

Thumbnail of user fstt
Georgia
1 review
1 helpful vote
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June 4th, 2019

It didn't print my name on the ticket when I printed it from the email. Will it be on the real tickets or how do they know? Thanks

Date of experience: June 4, 2019

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From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

Company Representative

Thumbnail of user richardd39
Richard D.

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