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    Online Ticket Express

Online Ticket Express

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Overview

Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    17
  • Quality
    21
View ratings trends
3
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How would you rate Online Ticket Express?
Top Positive Review

“Site was easy”

Olga M.
10/30/19

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Date of experience: 10/29/19
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Top Critical Review

“Fraud! Still waiting for refund”

Gijs S.
8/6/21

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!

Date of experience: 8/6/21
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Reviews (877)

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Reviews that mention popular keywords

customer service (39) purchase tickets (33)
Thumbnail of user crontk
Texas
1 review
0 helpful votes
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February 24th, 2019

Fast and easy I was happy with how easy it was to find everything and the prices and the ways that you could sort them and everything

Date of experience: February 24, 2019

Thumbnail of user shannan4
Bangladesh
1 review
0 helpful votes
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January 28th, 2019

Easy to purchase the tickets but the fees are ridiculous! The fees were almost the cost of one of the tickets!

Date of experience: January 27, 2019

Thumbnail of user samc54
1 review
0 helpful votes
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August 17th, 2014

Safe, Easy and friendly site.
Thanks OnlineTicketExpress!
Safe and easy ordering process.
Friendly and professional service.

Tip for consumers:
Safe, Easy and friendly

Service
Value
Shipping
Returns
Quality

Date of experience: August 17, 2014

Thumbnail of user kennetho50
GB
1 review
0 helpful votes
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October 27th, 2019

Browsing was easy, tickets were immediately available to download and experoence was flawless... Great site!

Date of experience: October 25, 2019

Thumbnail of user johnmp
Netherlands
1 review
0 helpful votes
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April 24th, 2018

I just want my tickets, i just want my tickets, i just want my tickets, i just want my tickets, i just want my tickets, i just want my tickets

Date of experience: April 22, 2018

Thumbnail of user kevinb191
Germany
1 review
0 helpful votes
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December 8th, 2016

OnlineTicketExpress. Great seats fab nou camp and wonderful stadium. Took ages to exit the car park.

Date of experience: December 8, 2016

Thumbnail of user josepha83
Australia
1 review
0 helpful votes
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December 6th, 2016

I reserved a ticket for Barcelona match. Arrived safe and at time. Bit expensive, but great service.

Date of experience: December 6, 2016

Thumbnail of user bernadinej1
Netherlands
1 review
0 helpful votes
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September 16th, 2019

Second time using this site & I have plans to use it again in the future when looking for reasonably prices event tickets.

Date of experience: September 16, 2019

Thumbnail of user eands
1 review
0 helpful votes
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November 8th, 2018

Overall great experience as always. Would definitely recommend others to use this sight. Can't wait for the concert.

Date of experience: November 6, 2018

Thumbnail of user thelmak4
Canada
1 review
0 helpful votes
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September 16th, 2019

Very straightforward although difficulty using papal, perhaps because our home address is in the uk.

Date of experience: September 16, 2019

Thumbnail of user trula
France
1 review
0 helpful votes
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June 3rd, 2019

Tickets I ordered for a WWE event arrived in two days! Very impressed with their quick delivery service.

Date of experience: June 1, 2019

Thumbnail of user marvins67
Florida
1 review
0 helpful votes
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January 28th, 2019

It was good service by Oliver. He spoke clearly and helped me to purchase the tickets that I needed today.

Date of experience: January 27, 2019

Thumbnail of user lucym115
New York
1 review
0 helpful votes
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January 21st, 2019

I could not tell if all seat would be adjacent and since we have younger children this was particularly important.

Date of experience: January 19, 2019

Thumbnail of user msm143
New York
1 review
1 helpful vote
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June 4th, 2019

Im usually leary about resale tickets as Ive been burned before. Trying again for my husbands birthday. Wish us luck!

Date of experience: June 4, 2019

Thumbnail of user markc306
Germany
1 review
0 helpful votes
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August 17th, 2017

Excellent service from Online Ticket Express, tickets arrived earlier than I expected, easy to use. Quite a large booking fee though.

Date of experience: August 17, 2017

Thumbnail of user thomasc521
Canada
1 review
0 helpful votes
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January 30th, 2019

Delivery of tickets were fast but it could be better if we had the option to ask questions through live chat

Date of experience: January 30, 2019

Thumbnail of user leed127
Canada
1 review
0 helpful votes
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January 29th, 2019

I ordered tickets for an upcoming concert and was super excited that they were delivered sooner than orginally stated. Very pleased with our seats.

Date of experience: January 28, 2019

Thumbnail of user angelaa206
Georgia
1 review
0 helpful votes
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November 8th, 2018

So far everything is fine. If I receive tickets and enjoy concert with my husband that will be great.

Date of experience: November 6, 2018

Thumbnail of user kristenv2
Netherlands
1 review
0 helpful votes
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December 1st, 2016

Looked on the map and picked our seats. East to navigate a page. Tickets were delivered really quick.

Date of experience: November 29, 2016

Thumbnail of user rexm47
Canada
1 review
0 helpful votes
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January 28th, 2019

Will do business again guaranteed in the near future. Excellent transaction without any hassle whatsoever

Date of experience: January 27, 2019

Thumbnail of user justinb120
California
1 review
0 helpful votes
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December 29th, 2016

Just a quick thank you for making the tickets I bought so easy to find! Will definitely use your service again.

Date of experience: December 29, 2016

Thumbnail of user jackg142
1 review
0 helpful votes
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June 30th, 2018

Easy and lightning fast! A+ Experience. I would absolutely recommend purchasing electronic passes thru city tickets.

Date of experience: June 29, 2018

Thumbnail of user shannonl52
Luxembourg
1 review
0 helpful votes
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January 4th, 2017

Tickets received promptly and as advertised on web site brill seats no worries about using them again

Date of experience: January 4, 2017

Thumbnail of user josephj74
California
2 reviews
0 helpful votes
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November 9th, 2017

Super easy check out! Did it in 10 mins and helps that they offer papal checkout! Got my tickets within seconds with instant download!

Date of experience: November 9, 2017

Thumbnail of user thandd
GB
1 review
1 helpful vote
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February 24th, 2019

Price of tickets were ok but then said overall total so wasnt expecting anything more and hit with hidden fees afterwards not cool

Date of experience: February 24, 2019

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From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

Company Representative

Thumbnail of user richardd39
Richard D.

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