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Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.
Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.
Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!
Very easy process to order tickets! Would definitely go with this site again for future concerts or events.
Date of experience: April 24, 2019
Always good recommendations, nice talking, sometime is better than do it by your self. Thank you for the service
Date of experience: November 9, 2018
No problem at all. Everything was easy. Different from other sities, here the site was always up.It asked me obvious matters, all easy to answer.
Date of experience: October 20, 2018
I was trying to get tickets on a different site and couldn't get it to work. Glad there was no problem with this one.
Thanks
Date of experience: July 18, 2018
Please please please please please don't use Online Ticket Express. The best I can say is that they don't deliver on anything they promise, the worst is that they are effectively interactive thieves! They don't have any of the tickets they offer despite listing a number of tickets. They try and catch you out by getting you to sign and send back a form within 24 hours which if you don't do they will keep your money and they don't have to send the tickets.
In my situation I did everything they asked and got confirmation that the order was complete and that I would receive the tickets 1-2 days before the event. 2 days before they called me to say they didn't have the tickets and that they would be refunding the money into my account within 6 days. 2 weeks later I still hadn't received the money, I called (phone just rings once and goes dead), emailed and used the interactive customer support. I received no response from anyone apart from the interactive support who assured me they would be refunding the money.
I took the advice of other people who have left reviews and am now using my bank in an attempt to gain the refund. They are absolute cowboys who have no intention of sending tickets or refunding money. I hope my bank has more luck. I lost money on travel and hotels and the whole experience has set me back a small fortune! I wish I had read these reviews before ordering the tickets and feel stupid for not doing so. Please if you are reading this and considering using this service don't you will regret it hugely. You would do better relying on your friendly neighbourhood tout than trusting these and I genuinely mean that!
Date of experience: December 9, 2011
Will be doing it again! I had easy shopping, efficient payment and fast delivery. Will definitely use 5his service again.
Date of experience: July 15, 2018
Using OnlineTicketExpress tickets was super easy even for someone not computer savvy like myself. Couldn't believe how easy it was.
Date of experience: November 8, 2019
It had agreat choices of seat locations and prices. Quick turn around in receiving verification and receiving the download tickets.
Date of experience: April 22, 2018
Fast easy
Printed tickets all in a matter of minutes
Highly recommenced
Would use this site again
Now it is time to sit back and wait till show time
Date of experience: March 1, 2018
Website was easy to use, and there was lots of availability. I also like how the tickets were available prior to ticketmastet presale.
Date of experience: September 2, 2018
This is the first time we have use this site. It was easy to go throught to purchase our items. Hope the rest of it goes as smoothly.
Date of experience: January 25, 2020
Great prices and site no problems quick and easy with great costumer service will recommend to my friends.!
Date of experience: June 20, 2019
It was quick and easy. But I didn't see an explaination of what flash delivery means. And it was the only delivery method available.
Date of experience: November 11, 2019
Everything I had to do to order my tickets was really easy and went smoothly. Def wouldn't hesitate to order tickets again.
Date of experience: March 16, 2019
It was easy and simple to buy for this page, I'm happy to get the tickets I wanted, I recommend buying here because it's simple.
Date of experience: August 25, 2019
Excellent website to buy and obtain tickets, amazing tickets and seat availablity. Would ask all my friends and family to use this website.
Date of experience: September 16, 2017
For a short time I had a problem because I had not indicated I agreed to terms. I submitted, but had not received order number. Ok now. Thanx
Date of experience: October 27, 2019
Easy to use, fast service. Only thing would be the service charges shouldn't be charged per ticket. Should only be per order.
Date of experience: October 27, 2018
Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!
