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Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.
Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.
Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!
""Onlineticketexpress.com provides very good service""
At the eleventh hour I and my wife decided to watch Chelsea Vs Manchester United match which was held in February 4,2012. The match was sold out and I checked the secondary ticket broker market to find the tickets and I found onlineticketexpress.com as the best cause this company has the best online customer service department ever. We had a very pleasant experience with Onlineticketexpress.com. I bought Chelsea Vs Manchester United match tickets from Onlineticketexpress.com. That was my first time using online ticket provider company so for the first time using online ticket service I was in little bit tensed but this company gave me perfect service. I received my tickets at my place within the promised date of delivery. In onlineticketexpress.com the price of tickets is lower than other ticket sources. I found Onlineticketexpress.com is a very good provider of online football tickets.
Date of experience: February 5, 2012
After a big mix up with purchasing tickets I had someone help me majorly to get new tickets for a football game! OnlineTicketExpress.com was very easy and helpful website! So happy my nephew and I can enjoy our game!
Date of experience: June 15, 2016
Easy service and very easy checking system to find out when tickets were likely to arrive. I thought the booking fee was extremely high but decided to go with it anyway for the security offered. Would use OnlineTicketExpress again but only if it was impossible to get tickets from the original source due to the booking fee attached.
Date of experience: July 30, 2016
Will use ticket master ever again. Much faster and easier to use. Never had a problem with this site and ticket master customer service really needs to be improved hanging up on your customers is a great way to lose business
Date of experience: May 7, 2019
I have been using this service for booking football tickets for the last four games I went to. Booking is easy, usually taking about five to ten minutes, not including the time it takes the confirmation to arrive by email.
To date, tickets arrive like clockwork and the payment is as I expected.
I will continue booking with them.
Date of experience: April 3, 2014
Dont use them! Complete scam I did not receive any tickets for Man Utd match and was not told this until Two hours before the match. I had flown in from the Carinbbean and am out of pocket by $1000. I am still waiting for my refund. I doubt I will ever see it.
Date of experience: October 25, 2011
This was my first trip to England to watch a soccer game. The name was no joke. Super easy. The tickets were waiting for me at my hotel. I was also given updates on my order and was always answered by someone when I had a question. Will definitly use the site next time.
Date of experience: January 11, 2014
This company is a complete fraud. All of the positive reviews are created by the company and not customers. Bought tickets for Barcelona Madrid soccer game and they were never delivered. Very upsetting and stressful. Never, Never use this company. They are known scammers and I can't believe I was duped. They will keep sending you emails while you wait for the tickets promising you will receive the tickets. STAY AWAY!
Date of experience: March 2, 2020
Have yet to see the show. Got tickets for Janet Jackson through you guys and was very satisfied We're looking forward to seeing another great show. Thanks for giving folks like us the opportunity to see so many great artist
Date of experience: January 25, 2020
Online Ticket Express.com look to be a web site that's improving all the time.
I have been worked several times with them and every time is more easy to do the order and get the Tickets. Thanks.
Winfred
Date of experience: September 28, 2015
My friends and I wanted to get tickets for a match in London. We bought the tickets online. We knew that there might be a chance that we will not seat together.
But surprisingly, we all sat together, we had a great view of the stadium and it was a lovely experience.
Date of experience: January 18, 2014
I found the tickets I wanted at a price I was wanting to pay! The site was very easy to navigate and communication was quick. The only wish is that I could've seen what seat numbers I was buying rather than just the section and aisle. I am attending the show with someone super tall and an aisle seat would've been preferred.
Date of experience: January 29, 2020
Never buy anything from this company! We bought 2 tickets for our parents on f. C
Barcelona vs. real madrid (23.04.2017) 8 months before the event. Parents were in Madrid at 2 days before the event ( because of flights from Poland) and they got information that they won't get their tickets at 5pm on game day!
Date of experience: April 23, 2017
This website is just a scammers that I am dealing with now! How they still have a license to sell UEFA tickets! They should be ban! We booked a tickets with them category 1 gold for a Liverpool vs Porto game! They send us the tickets without any notice the worst category! After we contacted them (which was so hard in the first place and after so many phone calls they told us that they downgraded us! And we will receive a refund of 20 Euro! Can you imagine 20 Euro, the tickets we booked we 100 Euro more expensive then the cheapest one! And they told us that that's their last solution! How they can sell tickets that they don't have and give this refund without even informing us! And they are so hard to reach and to deal with!
Date of experience: April 17, 2019
I hope should the tickets i purchase for this event coming on time means, not received on the last week of this event. Also what you need for so many information about yours clients, i believes not to share with another companies, I satisfy with your service.
Date of experience: April 22, 2019
It's been awhile since I've had it this easy in purchasing tickets and not have a run around experience. But, confirming that I've got my order is abit much. Shouldn't have to type out an essay for this. What if I don't want to write a review?
Date of experience: January 25, 2020
Overpriced tickets and no service. They are actively in contact with you until they get your money. After that you do not get any service nor information. They take absolutely no responsibility of failing to deliver as agreed. Very, very poor service and unreliable company. DO NOT USE THEM!
Date of experience: April 1, 2013
Ordered tickets for Garth Brooks in a panic cause seats were filling. After, I received my email from online city tickets confirming my tickets but didn't tell me my seat and wouldn't get my tickets until two days before the show.
Date of experience: October 25, 2018
Best Online Tickets
I like the way Online Ticket Express has dedicated itself to selling tickets online. One thing that is most commendable about them is their full devotion and forthright approach towards selling tickets. This website is meant to sell tickets and that is exactly what it does to perfection. It provides you with a crystal clear, simple and easy to follow method of buying tickets online.
It has the best customer care center, the best tickets available and the price is worth it. One could say that I am exaggerating things here, but no, this is how you feel when you get more than what you expect.
Sareena james – Zaragoza, Spain
Date of experience: July 24, 2012
The thing that I valorate the most is that ordering was really easy, with lots of tickets available. Also, my tickets to attend to the Sunderland – Liverpool match on december 30th were sent within plenty of time, I had nothing to worry about. I liked being updated by email at each stage of the delivery process, to me was a huge relief. I would definitely recommend to everyone, specially to the ones that don't usually buy online, cause is so reliable and easy to use. Also, they have order guarantee, so that's amazing.
Date of experience: January 7, 2016
DONT use this teribble website. I had bad experience. I came along way from Bangkok for watched the football math btw Manchester City vs Newcascle on 19 of Nov. When we reached hotel, found out no ticket send to us. I called the call center, the guy said the ticket sent out already. I went to the stadium the staff there was very nice.He tried to help me to check which ticket is relate with the this agent but they couldnt find it. Then they told me, this web should be scam otherwise will can find the address that relate in the ticket. Dont use it.
Date of experience: November 27, 2011
My husband was bugging me to go to a soccer match with him while we are traveling abroad. So i wanted to surprise him by getting tickets. He didn't have a clue, only when we arrive to the hotel and was handed with an envelope with the tickets inside...
He was blown away...
We really had a great time, and I didn't have to worry about anything. The customer Service Dpt. Update me with all the details and delivery.
I'm very pleased with the service I got...
Date of experience: January 25, 2014
I had a terrible experience with onlineticketexpress.com. Trying not to be long, I bought my Roland Garros ticket for 170 euros to have them delivered to a relative's address in Paris. It should arrive three days before the event, and it did not. I contacted their support and they said that I should get the ticket before the event, which again did not happen. I lost my money and a lot of my holiday time chasing and waiting, it was all very frustrating. Now looking at reviews I learned that we should NEVER purchase anything on the web BEFORE reading reviews from the website.
Credit cards sometimes have a policy of reimbursing their customers victims of scams like this given it only happens every once in a while, so every one should try it. Then they will use their legal department to get some of the money back themselves and, most important, they may not do business with the website any longer. That will prevent other people from also being scamed and may run them out of business.
Date of experience: March 8, 2011
This is the second time I've ordered tickets through your site and I was supposed to receive a discount and I didn't. Can you please help me? Otherwise I love this site I will be buying all my tickets through here
Date of experience: October 29, 2019
I bought my boyfriend tickets to the Manchester United vs Ipswich Town match for our 4 year anniversary gift given the fact that we were vacationing in the UK. He has been a long time Manchester United supporter and it was a huge surprise for him. I got the tickets by OnlineTicketExpress taking the recommendation of one of his friends. I was a bit confused with the seats selection, but their costumer service guided me to get the best seats for my budget. They were so supportive, and I have to thank them for their patience to my thousand questions. I highly recommend it ;)
Date of experience: November 2, 2015
Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!
