• Online Ticket Express

Online Ticket Express

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Overview

Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 9th among Tickets sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    17
  • Quality
    21
3
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How would you rate Online Ticket Express?
Top Positive Review

“Site was easy”

Olga M.
10/30/19

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Top Critical Review

“Fraud! Still waiting for refund”

Gijs S.
8/6/21

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!

Reviews (877)

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Reviews that mention popular keywords

customer service (39) purchase tickets (33)
Thumbnail of user cr199
Canada
1 review
0 helpful votes
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April 23rd, 2019

Prefer to deal directly with venue but since the online ticket companies buy up so many of the seats in blocks that we have limited options in getting a seat

Thumbnail of user jeremyest
Canada
1 review
0 helpful votes
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May 30th, 2018

Quick an easy to do had no, problems with the order everything went thru fast an easy get purchased thanks again hope use you in near future for other events

Thumbnail of user enriquea12
India
1 review
1 helpful vote
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May 11th, 2016

Have used Get me In on more than one occasion and have never yet been let down(touch wood). Highly recommend and I would not hesitate to use this site again.

Thumbnail of user hilariat
Germany
1 review
0 helpful votes
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October 26th, 2019

I filled out the ticket info and received my tickets within minutes. I also got email confirmation right away that everything was good to go. I will use them again.

Thumbnail of user gerirald
California
2 reviews
3 helpful votes
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May 11th, 2017

T was easy to access information and do payment. Really like it.

I will recommend to those who want to book tickets in this site. Thanks Online
Ticket Express

Thumbnail of user charlesw263
Romania
1 review
0 helpful votes
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July 30th, 2018

Quick and non confusing. Went through without a hitch. Would definitely use again. Now just have to see if things work out as easy as it was to order?

Thumbnail of user josephc192
California
1 review
0 helpful votes
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October 22nd, 2017

Thank you, I was very impressed and pleased with the phone ordering service I received. I will continue to use Online Ticket Express Seats for future match.
Again, thanks.

Thumbnail of user charlottew86
Georgia
1 review
0 helpful votes
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August 29th, 2019

I've never purchased tickets from other than Ticketmaster outlets before. This was a time saver, and as long as they're "no hassle at the door" I'm a happy camper!

Thumbnail of user maikm
Germany
1 review
1 helpful vote
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April 30th, 2010

I bought 1 ticket for Fulham vs Hamburg and paid 171 EUR. 10 days before the event they told they can't ship the tickets only personal pick up would work. That was the first time I thougt thar there is something wrong. On the phone the employees were uncredible unfriendly and not helpful. But they promised that the tickets are there just because of the vulcan chaos they can't ship. At the pick up point in Fulham nobody from them showed up. I booked a flight and everything and then these company tretated me like a piece of $#*!. What legal actions can I take?

Thumbnail of user phillipa64
California
1 review
0 helpful votes
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September 2nd, 2018

Reliable and easy! Received my tickets via email within 2 days! Secure site, no issues with credit card fraud. Tickets look authentic... but I guess I can't be sure until the day of the event.

Thumbnail of user franceb2
Netherlands
1 review
0 helpful votes
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September 10th, 2016

Tickets dispatched very quickly. Efficient service. Easy booking facility online showing all seats available in a clear manner. Would recommend service and use it again to buy tickets.

Thumbnail of user tinar160
Georgia
1 review
0 helpful votes
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January 21st, 2019

Fees are a bit to high. I Should charge an incoming fee on my end for receiving your digital tickets. Makes me want to open a competitive theatre in the Neighborhood! Steal the show(s)!

Thumbnail of user hanam10
Florida
1 review
0 helpful votes
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February 12th, 2019

Easy to do and very efficient. Love buying tickets this way no more standing in lines. Received them the same day within a few hours. Highly recommend to anyone needing tickets to an event.

Thumbnail of user tomp447
Norway
1 review
0 helpful votes
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October 25th, 2019

I buy tickets for the Everton/WestHam match 19th october. I prepaid by creditcard two weeks earlier. The company guaranteed that the tickets should be delivered to the hotel I stayed in in Manchester well in advance of the match. That did`t happend. I got several emails and phone calls with various conflicting messages. At the start of the match I got the tickets but it incurred a huge extra expense for me which they refused to refund.

Thumbnail of user laureemmanuellef
France
1 review
0 helpful votes
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December 4th, 2020

No improvement, no refund, nothing.
A shame!
They have several times confirmed that refund was on its way... which one I don't know, for sure not mine.

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnc4175
Georgia
1 review
0 helpful votes
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January 29th, 2020

All good for me! After purchasing my tickets, I went to another site and their price was double! Also like having access to seating chart when purchasing.

Thumbnail of user seneg
New York
1 review
1 helpful vote
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March 29th, 2019

Website was user friendly and easy to use. Tickets were delivered within 3 days of ordering. Great follow-up via email to make sure I received my tickets.

Thumbnail of user sawqs
Texas
1 review
0 helpful votes
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April 24th, 2019

Nice and easy transaction! Got my downloadable tickets right away. Fees are a bit high but they are sadly high everywhere. Sat the best ticket prices here.

Thumbnail of user rochellen8
District of Columbia
1 review
0 helpful votes
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November 28th, 2019

Super easy. Ordered the tickets online and here they are. Excited about the concert. I will continue to shop for tickets this way, thank you very much!

Thumbnail of user adrienm16
Netherlands
1 review
0 helpful votes
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September 23rd, 2019

The site is very easy to use and I love that it shows right where the seats your looking at are located. I just wish the prices were a little more manageable.

Thumbnail of user alinep1
United Kingdom of Great Britain and Northern Ireland
1 review
0 helpful votes
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August 15th, 2016

I bought tickets form OnlineTicketExpress. Good seats, good service and a great show. No problems at all. I would be happy to use OnlineTicketExpress.com In again.

Thumbnail of user deliav2
Romania
1 review
0 helpful votes
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May 7th, 2019

We bought three tickets to the UCL semifinal Barcelona - Liverpool on May 1st on Camp Nou. The tickets were delivered on the day on the match and we had a wonderful experience.
Overall, our experience was a good one. Indeed, some things other reviews complain about were true for us, too: the price was more than double the original one; the seats were not together, actually one of them was behind the opposite goal; waiting for the tickets until a few hours before the game was AGONY.
BUT all these are minor inconveniences when it comes to such huge events, for which the high demand makes it impossible to get tickets in any other way (like the official website).
So overall, COMPLETELY WORTH IT.

Thumbnail of user candlec
Nebraska
2 reviews
1 helpful vote
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March 31st, 2017

This site is SUPER fast if you want to think you are paying one price and end up paying another. Bought tickets for "$70/each" NO SERVICE FEE WAS POSTED, THEY GAVE ME NO TOTAL. Then I found out I paid $190.20 for TWO tickets.
I didn't realize this site was not the venue's site because that is what I had googled.
They have a "100% satisfaction guarantee" and yet all prices are final.
I found out I could have purchased almost the exact same tickets for $15/each and even if they would have charged me $60 for a service fee it would still be $100.00 less than this POS site.

Tip for consumers:
DO NOT USE THIS SITE
check out any other ticket site first!!
They refused to cancel my purchase.

Service
Value
Quality
Thumbnail of user veraaricha
Germany
2 reviews
3 helpful votes
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May 12th, 2016

Fast effective and fully satisfied. I booked the tickets and they arrived in good time.
Our seats were really close and we had the most fantastic evening!
Will definitely use again!

Thumbnail of user louannh6
France
1 review
0 helpful votes
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September 2nd, 2018

I had a great experience ordering tickets through this service. Will go this route from now on. It a speedy process and took no time at all to receive my tickets!

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From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

Company Representative

Thumbnail of user richardd39
Richard D.

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