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    Online Ticket Express

Online Ticket Express

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Overview

Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    17
  • Quality
    21
View ratings trends
3
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How would you rate Online Ticket Express?
Top Positive Review

“Site was easy”

Olga M.
10/30/19

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Date of experience: 10/29/19
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Top Critical Review

“Fraud! Still waiting for refund”

Gijs S.
8/6/21

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!

Date of experience: 8/6/21
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Reviews (877)

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customer service (39) purchase tickets (33)
Thumbnail of user shellyp44
1 review
0 helpful votes
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January 30th, 2019

I think they had really good service and I'm glad I got my tickets with them hopefully it's worth it

Date of experience: January 30, 2019

Thumbnail of user violetc25
District of Columbia
1 review
0 helpful votes
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December 19th, 2019

Ordered the tickets online and here they are. Excited about the concert. This has been a great experience. Thank you.

Date of experience: December 19, 2019

Thumbnail of user thevee
Florida
1 review
0 helpful votes
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October 28th, 2018

Super fast and easy! We have used this service for more than one concert and they are great! Thanks again.

Date of experience: October 27, 2018

Thumbnail of user robertt195
Minnesota
1 review
0 helpful votes
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September 28th, 2017

Excellent seats for the price I paid. Price was under face value of tickets.

Would use Online Ticket Express again

Date of experience: September 28, 2017

Thumbnail of user sirajr
Netherlands
1 review
0 helpful votes
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October 18th, 2016

Had great night, wicked seats, very happy.
Queue for drinks food terrible only managed to get 1 drink all night.

Date of experience: October 18, 2016

Thumbnail of user senclavd
Georgia
1 review
1 helpful vote
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February 12th, 2019

Great prices, great tickets and fast service. I love going to concerts every summer. No complaints. Will definitely use again.

Date of experience: February 12, 2019

Thumbnail of user johnsvand
Canada
2 reviews
1 helpful vote
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November 27th, 2017

I had no problems purchasing my tickets from this company, quick and easy. Use this site again. Thanks a lot

Date of experience: November 27, 2017

Thumbnail of user jaysons30
Canada
1 review
0 helpful votes
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February 28th, 2019

Easy to use, only wish we could see pics of seating/arena since we've never been but other that that great!

Date of experience: February 28, 2019

Thumbnail of user robertt844
District of Columbia
1 review
0 helpful votes
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October 29th, 2019

The application is user friendly. Would be nice to see a view of the stage though from your tickets/seats perspective

Date of experience: October 27, 2019

Thumbnail of user joshual145
Texas
1 review
0 helpful votes
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November 11th, 2019

Good site, easy to use. Probably need to show where actual seats are for those not familiar with seating arrangements.

Date of experience: November 11, 2019

Thumbnail of user lamontv3
Hong Kong
1 review
0 helpful votes
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November 11th, 2019

Purchasing tickets was very straightforward, instructions were clear, tickets arrived immediately as a digital download. Looking forward to the show!

Date of experience: November 10, 2019

Thumbnail of user hannan10
New York
1 review
0 helpful votes
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November 11th, 2018

First time using this site and can't believe I got great seats for the price! Will definitely use site again.

Date of experience: November 9, 2018

Thumbnail of user mikea11
GB
1 review
2 helpful votes
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May 10th, 2011

I bought football tickets to watch the match Liverpool V/s Newcastle which was played at Anfield on Sunday 1st May 2011. I bought the tickets for me and my young son. I paid for the train and hotel. The tickets were supposed to be delivered at the hotel on Saturday 30th April but never came in. I rang them on Saturday at 4 pm and I was told they could give me the tickets as their supplier let them down. Since I bought the tickets I have been constantly chasing them when they will be delivered but alwaysgot a reply 2-3 days before the event.
It was a very bad experience as we travelled all the way from South London to Liverpool. I booked the hotel and train on the basis we would be having our football tickets.

I emailed them on Tuesday 3rd May and no reply. I keep ringing them and they cut me off. This is a serious fraudster. The transaction was for £258 but actually debited my bank a/c by £295. On one hand they did not performwhat I paid for and they also have the audacity to charge my bank a/c with an extra £40! They are real thieves. They need to be reported to the police and Scotland Yard.

Date of experience: May 10, 2011

Thumbnail of user colovel
1 review
0 helpful votes
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November 8th, 2018

Thank you for your service. It has been a great pleasure using this site to get my tickets for the events that me and my family have seen,

Date of experience: November 6, 2018

Thumbnail of user tikiol1
Mauritius
1 review
0 helpful votes
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March 4th, 2017

I received my tickets in no time at all. Was kept up to date on when they would be arriving. All round great service. Would definitely use again.

Date of experience: March 3, 2017

Thumbnail of user woune
Florida
1 review
0 helpful votes
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April 20th, 2019

Super simple, easy and quick to use! It's my first time buying concert tickets and they made it very accessible for me! Very happy with this process!

Date of experience: April 18, 2019

Thumbnail of user ralpha93
1 review
0 helpful votes
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January 21st, 2019

Left ticketmaster s website because it was too confusing, your website much easier to see seats you are buying

Date of experience: January 20, 2019

Thumbnail of user protabs
Netherlands
1 review
0 helpful votes
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October 18th, 2016

Had the best night of my life. 30 seconds to Liverpool were fantastic! Can't wait to see them again:-)

Date of experience: October 18, 2016

Thumbnail of user oscarb37
Spain
1 review
0 helpful votes
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February 20th, 2015

Bought tickets for a Champions League game. They had the best prices and received electronic tickets to my email

Service
Value
Shipping
Quality

Date of experience: February 20, 2015

Thumbnail of user glerose
India
1 review
0 helpful votes
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December 5th, 2016

Being right at the front was amazing. Great night and even tho the tickets were expensive, well worth it!

Date of experience: December 5, 2016

Thumbnail of user preptj
Georgia
1 review
0 helpful votes
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February 25th, 2019

Emails were a little confusing, but I think I figured things out! The website itself was very user friendly!

Date of experience: February 25, 2019

Thumbnail of user thess8
California
1 review
0 helpful votes
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January 17th, 2018

Buying tickets for my son's first match was super easy and I will come here again for future concerts!

Date of experience: January 15, 2018

Thumbnail of user jamesh2123
Washington
1 review
11 helpful votes
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January 31st, 2020

Quick and Easy to get my tickets. My mother will be ecstatic when she gets her early Christmas Gift.

Date of experience: January 30, 2020

Thumbnail of user facietr
Canada
1 review
0 helpful votes
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November 30th, 2018

The service fees are high but it was easy and efficient! Ordered my tickets and received them within minutes!

Date of experience: November 30, 2018

Thumbnail of user kennetht139
Florida
1 review
0 helpful votes
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November 28th, 2019

Its a very smooth process. This has been a great experience. I received the e-tickets right away. Thank you.

Date of experience: November 27, 2019

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From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

Company Representative

Thumbnail of user richardd39
Richard D.

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