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    Online Ticket Express

Online Ticket Express

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Overview

Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 8th among Tickets sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    17
  • Quality
    21
View ratings trends
3
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How would you rate Online Ticket Express?
Top Positive Review

“Site was easy”

Olga M.
10/30/19

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Date of experience: 10/29/19
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Top Critical Review

“Fraud! Still waiting for refund”

Gijs S.
8/6/21

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!

Date of experience: 8/6/21
See critical reviews

Reviews (877)

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Reviews that mention popular keywords

customer service (39) purchase tickets (33)
Thumbnail of user sabrab2
Netherlands
1 review
0 helpful votes
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November 10th, 2019

Super easy. Ordered the tickets online and here they are. Excited about the concert. Not sure why a review is necessary to get my tickets.

Date of experience: November 8, 2019

Thumbnail of user stollos
California
1 review
0 helpful votes
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April 20th, 2019

I understand everything costs money, but its pretty bad when you have to pay to print your own tickets and its the only choice given.

Date of experience: April 20, 2019

Thumbnail of user margaretas2
Mauritius
1 review
0 helpful votes
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May 11th, 2017

Fabulous seats and arrived when they should have - well done Online Ticket Express tickets!

Sound system in the Albert Hall not great, but seats superb and def recommend Online Ticket Express!

Date of experience: May 11, 2017

Thumbnail of user debbier189
Georgia
1 review
0 helpful votes
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September 21st, 2018

Thy does a better job than Ticketmaster! I would prefer anyone goes threw them instead of Ticketmaster.

Date of experience: September 21, 2018

Thumbnail of user stanleyb73
Florida
1 review
0 helpful votes
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November 1st, 2019

Quick and easy process. Visible reference of where seating is located and pricing comparison to different seats

Date of experience: October 30, 2019

Thumbnail of user annp140
Canada
1 review
0 helpful votes
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November 11th, 2018

Very user friendly online experience. I love how you are shown exactly where your seats are located.

Date of experience: November 9, 2018

Thumbnail of user jeffc365
Canada
1 review
0 helpful votes
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September 2nd, 2018

Very pleased. It has been a long time since I have ordered tickets online. The process was very smooth, which made it stress free.

Date of experience: September 1, 2018

Thumbnail of user thercf
Georgia
1 review
0 helpful votes
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February 24th, 2019

Tickets prices good but fees are crazy stupid. Should add fees up front for people that cannot afford them when they see the fees!

Date of experience: February 24, 2019

Thumbnail of user bournd
Florida
1 review
0 helpful votes
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October 28th, 2018

It was great. Should include service charges when looking for tickets so you know what you're looking at for a final price while shopping.

Date of experience: October 28, 2018

Thumbnail of user kevinew
Bangladesh
1 review
0 helpful votes
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June 28th, 2018

We were working with a buyer who had trouble deciding what to do and your representative was understanding and patient in dealing with us.

Date of experience: June 27, 2018

Thumbnail of user johnm3236
Illinois
1 review
0 helpful votes
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August 29th, 2019

I order two ticket only to find out the seating was not together? Not sure why you do that type of seating. My Bad

Date of experience: August 28, 2019

Thumbnail of user frederickm103
Texas
1 review
0 helpful votes
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June 21st, 2019

Great Experience, Not a huge fan of the charges but expected them. This is probably the fastest site i've used for tix... i hope they get me in...!

Date of experience: June 18, 2019

Thumbnail of user carlw158
New Jersey
1 review
1 helpful vote
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June 14th, 2019

Great service so far. Ease up up on that extra $7.50 electronic delivery fee, and I might start using you guys all the time! Haha...

Date of experience: June 14, 2019

Thumbnail of user dimitrid3
France
1 review
0 helpful votes
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September 19th, 2015

I wold like to inform u that I have my tickets for the Rugby World Cup of Toworrow.
Good job onlineticketexpress.com.
Thanks, Dimitri

Date of experience: September 18, 2015

Thumbnail of user caryt10
Texas
1 review
0 helpful votes
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January 29th, 2019

The simplicity and ease in navigating tge site made the whole experience an enjoyable one. Recommend to anyone else looking for tickets online

Date of experience: January 28, 2019

Thumbnail of user dillonb17
Georgia
1 review
0 helpful votes
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November 27th, 2018

Easy to use site. Very quick response and receipt of tickets. FAQs answered all my questions so I didn't need to call anyone.

Date of experience: November 27, 2018

Thumbnail of user joelh126
Georgia
1 review
0 helpful votes
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October 29th, 2019

Easy ordering except I had a question & could not get ahold of anyone on the phone. Could someone call me now?

Date of experience: October 27, 2019

Thumbnail of user blea
Florida
1 review
0 helpful votes
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June 4th, 2019

Great. That comes with admission for sixflag.and I can't wait to go and it was fast to do the order... m...

Date of experience: June 4, 2019

Thumbnail of user francish48
Illinois
1 review
0 helpful votes
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June 26th, 2019

Very fast and easy my first experience and it was a great one.
I will recommend this site to anyone hope the concert will be great also. Thank you

Date of experience: June 25, 2019

Thumbnail of user andl2
Georgia
1 review
0 helpful votes
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February 24th, 2019

I was able to pick my tickets fast and clearly understood where Id be. Service fee is a little high but I think its worth it. Fast and easy!

Date of experience: February 22, 2019

Thumbnail of user vansb
Texas
1 review
0 helpful votes
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August 3rd, 2018

Super easy to use and you can download youre ticket instantly. Everything was done really quickly. Recommend to my friends!

Date of experience: August 2, 2018

Thumbnail of user laded1
GB
1 review
1 helpful vote
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February 24th, 2019

I'm satisfied with the speediness of the Website. I was able to download my ticket within a few seconds. I will use it every time for events.

Date of experience: February 24, 2019

Thumbnail of user angleh1
Canada
1 review
0 helpful votes
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November 11th, 2018

I am soooo excited to surprise my husband with these tickets! Thank you for making it easy to purchase!

Date of experience: November 9, 2018

Thumbnail of user mentlesm
Florida
1 review
0 helpful votes
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November 8th, 2018

It was quick and easy. I was surprised to see the fees tacked on at the end. Those should be disclosed when purchasing.

Date of experience: November 6, 2018

Thumbnail of user cecilr24
Germany
1 review
0 helpful votes
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September 23rd, 2019

I am computer challenged, so hope I have done everything correctly. Would like to have printed the conditions for a more complete review.

Date of experience: September 23, 2019

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Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

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Richard D.

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