• Online Ticket Express

Online Ticket Express

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Overview

Online Ticket Express has a rating of 4.2 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service, and purchase tickets. Online Ticket Express ranks 9th among Tickets sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    17
  • Quality
    21
3
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How would you rate Online Ticket Express?
Top Positive Review

“Site was easy”

Olga M.
10/30/19

Site was easy to navigate. Would prefer to see the handling charges upfront but all ticket sites hide this "unsightly" detail. Also, charging for email delivery is a joke. The transmission costs you nothing.

Top Critical Review

“Fraud! Still waiting for refund”

Gijs S.
8/6/21

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it can take up to 30 working days, according to our T&C. Now already 1,5 years, and more than 30 reminders later, I still didn't receive any money back. This really feels like fraud, so my advise to anyone, don't buy anything from these guys!

Reviews (877)

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Reviews that mention popular keywords

customer service (39) purchase tickets (33)
Thumbnail of user merleb23
Germany
1 review
0 helpful votes
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November 1st, 2019

Quick and easy to navigate with good description. Now lets see the tickets and make sure that I get what I paid for!

Thumbnail of user goodincenu
Canada
1 review
0 helpful votes
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November 8th, 2018

It was easy. I got a lil nervous because I'm not sure if my money went through ok but I think it did.

Thumbnail of user arlya
Canada
1 review
1 helpful vote
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March 29th, 2019

This was very easy to use. It is kind of confusing on how to get my tickets. Please clarify. Thank you very much.

Thumbnail of user mentlesm
Florida
1 review
0 helpful votes
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November 8th, 2018

It was quick and easy. I was surprised to see the fees tacked on at the end. Those should be disclosed when purchasing.

Thumbnail of user marjoriep1
India
1 review
0 helpful votes
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October 18th, 2016

We bought tickets to an match with's was sold out and had no experience about OnlineTicketExpress! Before. Tickets arrived and they were authentic.

Thumbnail of user juanitab36
California
1 review
0 helpful votes
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September 26th, 2018

Simple, quick and good! It was an easy step by step process. There was contact information if problems arose. No issues at all.

Thumbnail of user normat23
Canada
1 review
0 helpful votes
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September 2nd, 2018

Fast and easy. I would definitely use this site again. It was easy and you were given enough time to complete the request

Thumbnail of user cecilr24
Germany
1 review
0 helpful votes
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September 23rd, 2019

I am computer challenged, so hope I have done everything correctly. Would like to have printed the conditions for a more complete review.

Thumbnail of user janetc249
Florida
1 review
2 helpful votes
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August 10th, 2018

Not sure why the service fees are so high. Sort of baffled that the tickets to this event were not available on Ticketmaster...

Thumbnail of user oj3
Texas
1 review
0 helpful votes
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May 7th, 2019

Thanks could use the flash seat app had to buy online
It worked, now trying to transfer the tickets and make 100 characters

Thumbnail of user beggervg
Florida
1 review
1 helpful vote
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March 29th, 2019

Easy to understand how to do this. More simple then I thought it would be. Looking forward to making memories with my family!

Thumbnail of user henryj137
Georgia
1 review
11 helpful votes
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January 30th, 2020

The order was easy, simple and fast! Best quality ticket ordering I've ever experienced and I will definitely be ordering from here again!

Thumbnail of user mosesb28
Texas
1 review
0 helpful votes
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January 21st, 2020

Was very easy for my first time! Will look forward to doing this again if a concert comes I want to go to.

Thumbnail of user johnm2466
Canada
1 review
1 helpful vote
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October 22nd, 2018

Our tickets were emailed to us 4 weeks before the concert which was great so that we felt secure in our purchase and to help plan the day.

Thumbnail of user latonyaps
California
1 review
0 helpful votes
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January 16th, 2018

I thought this site was easy to navigate and user-friendly. Quick purchase, and hopefully reliable seller.

Thumbnail of user stephaniem662
Canada
1 review
0 helpful votes
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September 16th, 2019

Easy to follow, pretty much fool proof. Prompted each step of the way. Wouldnt hesitate to use again.

Thumbnail of user bradleyr43
Florida
1 review
0 helpful votes
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September 26th, 2018

Easy, simple experience to purchase concert tickets, this is the 2nd time we have used this service. Thanks

Thumbnail of user maryb916
Bangladesh
1 review
0 helpful votes
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August 22nd, 2018

Easy to use, would definitely use again, FAQs were helpful. Tickets arrived promptly in my email, self explanatory.

Thumbnail of user joillg
Illinois
1 review
0 helpful votes
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February 19th, 2019

Easy ticket purchase. It took less than 10 minutes and was able to download and pritmnt right away...

Thumbnail of user olgab6
Spain
2 reviews
0 helpful votes
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March 20th, 2015

I want to thank you the customer service for sending electronic tickets to my email address 3 days before the game. I will use your site again!

Service
Value
Shipping
Quality
Thumbnail of user ann17
Georgia
1 review
0 helpful votes
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May 7th, 2019

Very simple and easy process for buying the tickets. Made it a very pain free thing to do. I will use this site again to buy tickets.

Thumbnail of user fromy
New York
1 review
0 helpful votes
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February 26th, 2019

When you want a quick buy this is the way to go.
It was a bad surprise when I saw that the ticket prices were American money!

Thumbnail of user shanekam
Texas
1 review
0 helpful votes
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October 29th, 2019

Quick and easy... I just don't understand why we have to protect a ticket that we purchase from you. Makes you seem like a scam... hope not!

Thumbnail of user willisl17
Washington
1 review
0 helpful votes
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October 30th, 2019

Super easy to use, very straight forward and fast. I appreciate that there is no "count down clock" to make me feel like I need to rush.

Thumbnail of user donb441
Illinois
1 review
0 helpful votes
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October 23rd, 2019

If I can do it online then I will! I ordered, paid n printed my tickets from home. All worked for me!

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From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!

Company Representative

Thumbnail of user richardd39
Richard D.

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